Gotta give 'em a 4 because I'm a basic hair cut guy and the real advantage Great Clips has over the other chains is the functional and mostly accurate app checkin process. When my hairz spring a need for trimmin', I open the app and look for the shop with the shortest wait - I'm kind of in the middle of 4 shops. I choose the one that looks like if I check in and jump in the car, the times will line up. Yer always taking a chance with a rotating set of stylists, but I've found one or two that I prefer. read more

First hair cut in over 10 years... went from waist length hair to lop-sided hair! This was not the plan but, after all, it is just hair. Right? read more

Great Clips - Oops! - Hair Salons Near Me - Boise, Idaho

Sylvia took special care of me today when I went in to have my hair shaved off due to chemo treatments. They offer to do this for cancer patients at no charge which was a happy surprise. Definitely recommend this location. read more

I walked in and they asked if checked in on line. I said no, maybe I should have. There no one there, all the empty. They told it would almost two hours. What's up with that, good way to lose a long time customer. They lost my business. read more

horribe, they took a lot of hair off the sides which I don't mind but the side don't look similar and for a side burn, not both just one. never come her if you want a good haircut read more

I've been getting my haircut at Great Clips on Franklin in Boise for more than 5 years. I have always been happy with my haircuts. My favorite cutter is Tam. She does an excellent job and I always request her. read more

On may 19, 2024 at 315pm , missy was cuttin my hair n doing a great job, when one young Air Force serviceman came in the store, in uniform and politely asked if he could use the bathroom there, obviously you could tell he needed to pee.. and there was a dark, headed older lady cutting hair in the far back and she turned to him and said no you're not allowed to use our restrooms and made him leave and after he left, she spitefully said to her coworker, they can go to Walmart. It's close...... that is total crap that are young servicemen are treated that badly and disrespected that you wouldn't even let them use a bathroom to pee. I find that very disgraceful our servicemen deserve better than that and if anybody has a problem with that, call me, we can talk. Missy did a great job though!!! 5 star for her!!! The other one I'd fire her! read more

Janice is great, kind, and relaxed. She always gets my hair right and knows how to cut mens hair very well.

Took my boys (ages 10 and 5) to get a nice cut before Christmas. Their haircuts turned out very handsome and boys were happy! Great service, attention to detail and speedy! We will be back! Only advice is to make sure to check-in online to avoid long wait times. This is a popular location. read more

I had a great experience! enjoyed talking with Tiffany (hopefully spelled her name right). She is very friendly, relatable, and very Intellectual. A woman who shows and shares her professional knowledge. She is very experienced with over 16+ yrs in cosmetology, I would recommend her for anyone wanting a great haircut and conversation. ...Hope to see her again. read more

I just had a hair cut at Sport Clips, was not happy so stopped at this location to check it out and ask about their services. Have to say I won't be going there. I spoke to an individual told him "I just had my hair cut and Sport Clips and coming by to see what your services are like - I don't need a cut today". The response I received was, "We can get you in - in about 120 minutes". I said you are missing my point, and repeated what I already had said. The response then was well we cut hair here - if you have any further questions let me know. - I would have to say this is a great way to turn away business - not at all what I was expecting with respect to a new customer and customer service. As mentioned I won't be going there and wonder how many other potential customers have been lost with responses such as those mentioned above. read more

DO NOT GO HERE IF YOU WANT A QUALITY HAIRCUT. Let's start at the beginning. You walk into a salon with employees that literally look like they just rolled out of bed. Hair not done and looking a hot mess (my husband's actual description). Then you ask for a specific cut and the "stylist" chooses instead to do what she feels like doing, in turn not giving you anything close to the cut you asked for. Then when said husband doesn't leave a tip because he is not happy the "stylist" rolls her eyes and sighs. My husband then explained he was unhappy and the stylist said NOTHING. She didn't apologize or even appear to care that he was not happy. I miss customer service! **disclaimer, they didn't service me. I go to a real salon. My husband popped in today 1/6 @ 10am for a trim and his beard to be cut (also she didn'tel even attempt to trim his beard** read more

Terrible service! The online system seem to always be down, they don't turn the screen on so we. And see where we are on the list. I arrived with my 2 kids (already checked in) and the app said 1 minutes wait. There were 5 people in there and they never asked me if I was checked in. They took everyone before me and my boys. DO NOT WASTE YOUR TIME! read more

My daughter came in to the great clips on overland Idaho recently and asked for a style showing 3 pictures...the hairstylist Janace Not only was rude to her about the style she picked , but at it was rude overall. If she couldn't handle doing the haircut, then she should have passed it to somebody else. Instead, she butchered my daughter's beautiful long hair. Taking off more than was asked and didn't even come close to the style in any of the pictures. When my son-in-law reached out to complain because my daughter was so upset. This Great Clips made her feel worse and said that she walked out with a haircut. She was happy with that is far from the truth. Great Clips has a policy posted on their site that if you're not happy with a haircut that's work with you. This store offered nothing to help my daughter. And they will be hearing from us again soon. I would never recommend this place for anyone if they're gonna argue with their custopersonally and not do what is asked. Then don't do anything at all. read more

When I get my hair cut short, I know I run the risk of it not being immediately fixable if it is not done the way I want it. This is why I always explain and literally show the stylist how I want my bangs sloped, by showing them with my hand that I want it longer on one side than on the other, and sloped between. I show them my receding hairline so they will know to be careful not to thin out the side of my head where I want the bangs to be longer, because it makes my bangs look like the shape of a smile on my forehead, instead of a straight sloped line. I used to show a picture of the cut I wanted (same cut I asked for today that I have gotten for years). I will be showing the picture from now on, because what I got was not what I asked for. She fixed it a little to where my bangs are just straight across which is better than being shaped like a smile on my forehead, but I was not happy. I usually get a great haircut there, so I will be back, but just will show a picture off google next time instead of describing it or trusting the current stylist to accurately interpret the notes from the previous stylist. The last cut I got here was exactly what I wanted, but this one was not. read more

I have gone to Great Clips in two different states, the state of Missouri; where I was born/raised in until I relocated here to Boise, ID in 2001. I've been to the Great Clips at Glenwood and State Street location for 13 years. After which I relocated up onto the Central Bench and for a brief few months went to the Franklin Road/Fred Meyers Great Clips; before getting tired of a crowded parking lot if shoppers and ending up moving to my last recent location I grew fond of, the Great Clips off Overland Road by Wal-Mart. Generally speaking; overall Great Clips is a great company with many great, skilled, many over qualified but underpaid but no one's fault in particular- hard- dedicated hairstylist's who work long shifts often with just short breaks and within the last few years... from my own observation, more limited staff. Making it a harder, challenging mentally and physically job for hairstylists and salon managers both. Registering online used to be a new technology tool to cut waiting times down, now if used by those who do, it's just adding to the list of people who didn't register but walked in and wait longer for their appointment. I value each hair stylist I've met at this location, as I've come to meet them all over the now 14 years I've gone to this Great Clips salon off Overland. I've seen many come, and others go; but the ones whom remained over time are the hairstylist Frontliners that go unmentioned and need acknowledged and a special " mention. It was not too long ago during a lockdown at home with many businesses closed- salons included, when without these Frontliners, men and women across the U.S. and abroad, people whom didn't have knowledge of cutting their own hair, did the extreme and shaved their head bald, as did some men. So to All hairstyles, and to those at Great Clips-" thank you on behalf of us who without you cutting hair and exposing your health risks as a part of your job... today more of us would be more bald and beautiful- than have hair and beautiful because of how you cut and style it. Day after day; hour after hours, short staffed, sometimes over- worked, and as it feels like a never end in sight.... Hold fast to those individuals that you serve who notice your hard work, extra effort, little extra things you do that go above and beyond your duties. You are not forgotten; people do notice, what you given out from within, you will be blessed in return and will receive in double. Hold tight onto your purpose, for you do have one; even if it's just making the person who's hair your styling feel beautiful and more confident for that day. That's one life more than none at all, I am here to say be proud of the services you provide, and who you are, and the jobs you do during this pandemic. Also, please heed caution and continue to be safe. We do not need another season of bald heads in style, lol! Thank you, Great Clips (off Overland Rd), for treating me like family for the past two decades!! read more

.They always seem to be busy when I get there, but I can still check in, get a yogurt at La Creme, then return in 15 minutes. .They offer an app for online check-ins or appointments. They keep notes (saved under my phone number) on what I requested at my previous visit, and ask if that's still what I want. Sometimes a stylist will give me a receipt that is a coupon for my next visit. read more

I have long layered hair and got a perfect cut from Sylvia yesterday. Will definitely be back! Used the online check-in through their app and there was no wait. read more

We come here because we get coupons in the mail which is good! I mean who doesn't want a discount right? My son gets his haircut here & we are pleased everytime. I like that you can do online check in & they tell you how much waiting time you have, I can get use of my remaining time & not waste than when you do walk in & you don't know how long you'll be waiting (though you can still do it). His hairdresser is pretty good with what she does, it's cool too that they have a record of his past appointment that it's pretty much based on that, he has the same haircut anyways. read more

Great Clips - Hair Salons Near Me - Boise, Idaho

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Every person in this establishment is a great hairdresser and very friendly with my kids. Cheap haircuts and a fun experience for my kids? Yes please. The downside is that they are usually busy, so plan to wait... but there's stuff to do around there... so put your name down and you'll be first when you get back. :) read more

I brought my 7 yr old daughter here for a cut that she's been begging me for...only to leave and have to fix it at home myself. They did nothing we asked them to do and there were even parts that were left untouched. Never, ever, going back here. Absolutely awful. read more

People standing around talking for 30 minutes while they have an hour backup was some real professional work. Had to walk out after they took one person in 15 minutes while two people were just chatting out in the open. read more

I was a walk in customer Monday 10:30 am. There were 2 other guests in front of me and 3 hair stylists. After 1.3 hours the other 2 guests were still waiting and I was 3rd. There were a couple of "online check-ins" that came in and were served during that period of time. I get it. If I am standing in the store wanting to do business with them and am not as important as anyone else. I actually must have blended into the seat and the wall because not one of the employees ever acknowledge me after I checked in. I feel sorry for the other two guests in front of me but really my time is limited as well and the if this store doesn't staff according to the demand then it's very simple. STOP going here. Lower the demand, no more problems, No more business from me! read more

Jessica cut my hair, today! Jessica does a great job! Very professional and knowledgeable. My hair is natural curly and she knew just what I needed! Will be going back for sure! Thank you Jessica for making my day! Certainly you are a most valued employee @ Great Clips! read more

Absolutely horrible customer service! Was told 45min and waited longer. Hot, uncomfortable and most definitely not the best skills in booking clients. People who had booked online were told to return in 20 min! Waited and waited then finally I said "please cancel the appointment" without an apology or anything, I just got the reply of a simple "ok!" Ridiculous!!!! read more

I typically love Great clips. I always seek one out if its near by. We were shopping & I needed a cut badly. They were about to close so that was my fault but still. The girl wasn't very friendly from the time she took my info to the time I got out of the chair. She asked what we were doing with my hair today. I told her I wanted it cut under my collar bone. We talked about my hair being a little curly (so it would end up shorter once dried). When my head moved she was short with me and said, "Keep your head straight, it might end up uneven if it's not already!" She asked about the shortest length of my layers. When I told her I wanted my 'bangs' to be under my chin and blended in to the back she snapped, "Don't worry about that part now!" I said I just need to be able to put my hair up. She did take time to ask about my hair and see how high I wear it, which was nice, but in the end because she didn't want to worry about the front of my hair, now the back of my hair is a lot shorter than the front! I did end up giving her a tip, which I regret, but she was friendlier at the end. She was chatting with co worker's which is totally fine, just noting it put her more at ease. Co workers seemed friendly too. I can't decide if she just wanted to get out there asap or if it was me. read more

This location is awful; I don't maybe it's the time of the year. I've been there 3 times in the past 3 weeks and I have yet to get a haircut. First time I went they said 30 min; I waited an hour then left. Next week; I go they told me a 2 hour wait said if I check in online it'd be quicker. This week checked in online said 30 minutes; I arrived at my designated time waited 15 minutes as other people around me were called but not me. An hour-two hour wait for a hair cut? That's insane and ridiculous I will find another place.. read more

I think they do a great job. They have an app and you can log in and save your place. The staff changes but that may be because u go at different times. Thanks great clips read more

I took my elderly mother here for a haircut recently. It was easy for her to get from the car to the stylist on her walker. They did a good job cutting her hair, checking with me to see if it was ok. read more

I Have been a patron of Great Clips McMillian for seven years. The staff are personable as well as great stylists! I would not consider anywhere else! read more

I love my haircut! I was nervous because I was going for a relatively big change but my stylist, Doug, listened to exactly what I wanted and gave me the cut I was looking for! Doug is my go to hairdresser now! read more

I recently got my hair cut here, and there was a long wait. I would call this store "slow and mediocre clips"

Let me start by saying I normally do not go to this location... I just happened to to be in the area and was pressed for time. I WILL NEVER GO BACK!!!! Leo cut my hair and did not stop talking the entire time. No offense but I don't need to hear your whole life story. He cut me behind my ear which is now extremely agitated and annoying not to mention painful. He did all kinds of things to my hair I didn't ask for including texturing... my hair is thin enough without it. I have been to so many other locations and all they do is print out a slip that tells them what to do with your hair yet somehow Leo could not get it right. I'm highly disappointed, and I couldn't wait to get out of there. I'll go back to my regular barber tomorrow and have it fixed. read more

Sammie is the best. Professional, courteous and a spectacular stylist who really can cut hair. No chops or chunks, just a great style.

I wasted 3 hours on one of the worst haircuts I've ever had. I checked in on line which stated a 57 minute wait. I arrived at the salon 50 minutes later to be told despite the fact that I'd checked in on line to be told there was an additional 40 minute wait. I left and returned 40 minutes later to be told there was still a 40 minute wait. I questioned I was hearing correctly but yes an additional 40 minute wait. I left and returned 35 minutes later to be told they had just called my name but as I was not there they'd checked someone else and that I had another 30 minute wait. So 57+40+40+30= 167 minutes, what happened to check in on line no waiting. Despite the fact that I had a very important appointment at 3:00 pm I had no alternative but to wait as I was leaving for a vacation 3 days later. I will never set foot in that salon again. read more

I have been using Great Clips on Overland for several years now. I always request Sammy and she is the best. I always get a nice trim and count on a good conversation. She is very caring and I love her to death. She will make your day! read more

This is a great location for us. The prices are reasonable and the service is good. Our son has special needs and I love that they don't mind me staying by him, I don't feel like I'm inconveniencing anyone. The atmosphere could be a little happier overall, but we've always had pleasant enough service. read more