Gotta give 'em a 4 because I'm a basic hair cut guy and the real advantage Great Clips has over the…read moreother chains is the functional and mostly accurate app checkin process. When my hairz spring a need for trimmin', I open the app and look for the shop with the shortest wait - I'm kind of in the middle of 4 shops. I choose the one that looks like if I check in and jump in the car, the times will line up. Yer always taking a chance with a rotating set of stylists, but I've found one or two that I prefer.

First hair cut in over 10 years... went from waist length hair to lop-sided hair! This was not the…read moreplan but, after all, it is just hair. Right?

I saw Nalani today for a Brazilian blowout and a haircut. When I came in, my hair was a disaster…read more It had been much more than a year since my last haircut, plus I have naturally very thin, fine hair, so I looked horrible. I left with hair that was soft and didn't look as shaggy. Not only that, Nalani gave me some ideas for what I could do to help my hair look better. As she was working on my hair, Nalani asked me if I had previously had curly hair, which I had. In the past years though, it has just been frizzy. I've never had a stylist notice that. She talked to me about how I could make it curly again. I thought it was great that she took the time to help give me an education. She really met me where I was at and tried to meet my needs with what I was willing to do to rule my hair. Nalani was friendly and professional and very approachable. The system she uses to schedule an appointment was really user friendly. I could make an appointment within the week and I really appreciated that she does appointments on weekends. You get reminder texts, which is nice for people like me who forget. I definitely recommend Nalani. Her prices are in line with virtually every other stylist in the area, $40 for a haircut and $240 for a blowout. It is a lot, but you have to pay people fairly for their time and the products they use.

I can not believe my experience with this terrible person. I don't know if she was having a bad…read moreweek or something but this was HORRIBLE. Nalani Ross, the hair stylist in Boise did my hair a few weeks ago. I went in and she seemed so polite and did my hair and even though I wasn't really happy with how it came out- I knew it wasn't her fault per se. When the appointment was over she handed me her iPad which I swiped my card on. The iPad then died. My transaction went through on my end and my card was charged. Later that night she told me that the charge didn't go through. I then looked at my card, saw the transaction still went through on my end. The money was taken out and the transaction was pending. So I wanted her to get her money (70$ but I added a 50$ tip because I always top my hair dressers a good amount.) I then went to work and was contacting support on my side. I spent hours talking to customer support trying to get this charge either cancelled to resend or to get it sent through. I took about 6-7 screen shots of the transaction, the entire conversation etc. Of the whole ordeal to show Nalani that I was working vigilantly to get her money to her (even though it was technically her fault for not charging her iPad and creating this massive headache for the both of us.) The lady via customer service told us that we needed to wait 7-10 days until the transaction falls off in order to resend. Then, the next day Nalani messages me once again asking for the money to be sent. I once again send screen shots of another 1-2 hour long conversation of me and the customer service rep for the 2nd day in a row that I have contacted them and had the same exact response. Nalani then said it was fine and we would wait. During the wait period I had a couple days of my phone being cut off because of personal reasons. (All while the transaction is still pending.) Apparently Nalani tried to contact me once during this time and didn't think to message me on Facebook or any other platform. I get my phone turned on finally today and receive a message from her on Facebook (her first and only message to me via Facebook) and on text. It stated that she was going to contact the police and have this marked as petty theft and tried to accuse me of stealing from her and questioning my morals. That angered me greatly, considering how hard I have been fighting with costumer service to get the transaction worked out, with tons of proof of screen shots etc. We went back and forth and she was extremely unprofessional, condescending and down right toxic. I then decided to just send her the money via Venmo and deal with the double charge until the transaction money falls off and goes back into my available balance. She then tells me that she is going to 'Blacklist me' to the hairstylists in the entire Treasure Valley" and she also has had people harass me on multiple social media platforms. Telling me I am ugly and that I am poor for not being able to pay the money for my hair (even though now at this point I have paid double.) I am disgusted and appalled that a grown woman who is a single mother raising a daughter would treat a client like this. In conclusion, it is her fault for not charging her iPad that caused this entire fiasco. Then she disregards my constant efforts to get her money to her. She then threatens me with criminal charges even though I have proof showing that I am trying to get her money to her. Then she threatens to put me on a Blacklist for hairstylists. It shows her exact character and how terrible of a person she truly is deep down. I have been dealing with a lot in my life and even though she messed up I was still taking hours of my day to make it right for her and make sure she got the money she earned. But all I got for it was a slap in the face and abusive toxic harassment on social media platforms. If you go to Muse Salon, AVOID NALANI at all costs. She doesn't deserve your support. Thank you for reading and I wish you all happiness. I also want to mention something, which I held onto but did vent to a few people. Nalani used 2 different slurs MULTIPLE TIMES during our hair session. The Anti-LGBTQIA slur (F word) and the R word. She made fun of her own daughter saying and I quote "my daughter always tells me to stop using those words but I AM THE adult and she is the child. I can say what I want. It's how we were raised." I vented to my best friend who is gay and me being an LGBTQIA alli, we were disgusted and decided to just keep it to ourselves. After the recent incidents I have decided that I was in the wrong for even letting her finish my hair cut, let alone not tell her about herself right then and there and I am ashamed of myself for not speaking up sooner.

Kicking myself that I have taken a few months to write this review. Back in February I got a…read moremassage her from Darlena (using a gift certificate) and it was absolutely wonderful! I received a 90 minute massage and enjoyed every minute of it. I asked her to focus on my head, neck and shoulders but said she could do a little bit of sports massage on my legs since I am a runner. My goodness, I about fell asleep when she was massaging my shoulders and neck, it was absolutely wonderful. And the sports work she did on my legs was great too. I typically hate getting my legs massaged because I find it to be ticklish. I let her know this and she was able to do the leg work in a way that actually felt relaxing and not uncomfortable (this is the first experience I've had getting my legs massaged that I actually enjoyed). Aside from the massage, this studio is so nice. It is located right on the corner of Idaho and Capitol in downtown Boise, it is clean inside, and all of the folks working here are friendly. I'm a fan!

I've always been treated like ROYALTY there by Tooba who styles my hair perfect everytime &…read moreintroduces me to styles color that I may of never considered and I'm always blown away at my transformation! David the owner is very hospitable by asking if you want tea or water or even something off his menu you can enjoy while you wait for your hair to process. I've had an amazing tuna sandwich, a beautiful salad with Spaghetti & homemade meatballs & garlic bread to name a few because of my busy schedule it's convenient to satisfy my hunger. Highly recommended!

Jen Bridges at Fusion Studios is an industry expert. Her talents and abilities in hair extensions,…read morehair color, and cutting outstanding. Her space is welcoming, peaceful and private. She is kind, easy to talk to, and very reasonably priced. My favorite thing about Jen is that she is able to complete a service in a very reasonable amount of time. It is truly remarkable. I would recommend her highly.

I recently had extensions put in by another salon and while I loved having long hair, the…read moreextensions were low quality (yet super expensive) and the installation was a mess. I stumbled upon Jennifer's blog and I was impressed with the level of dedication and passion that she has for extensions. I immediately booked a consultation with her and I was blown away by her expertise of all types of extension methods and her product knowledge. Jennifer really took the time to study my hair to make sure that the extensions we selected would blend in with my natural hair. We also walked through my daily hairr routine to see which method and type would work best for my lifestyle. Not only did she match the texture and color perfectly; the installation was flawless and went very quickly. This woman really knows her stuff and it shows! I left the salon walking on Cloud 9 and feeling like a million bucks. If you want someone who is dedicated solely to the art of extensions and will give you the best quality of products and a perfect installation, look no further than Jennifer Bridges, you won't be sorry.

I had my Balayage done by Tate and he did amazing, he was so meticulous and patient, and I've been…read moregoing to him for a little while and he's always done a great job on my haircuts, so I tried out the balayage and he was very descriptive and explained the whole thing to me. I recommend him!! Ps I don't know what that Courtney lady is talking about, the only emotion I had was happiness for what he did!

Lou is amazing!!!! Had an epic scalp treatment and root/color touch up. Not only is she super cool…read moreand fun to talk to but my hair turned out amazing! I can't wait to go back in 6 weeks

I've been here twice and both times I'm always so happy with the results. Thanks to my girl Liz…read morealways doing the best job and so friendly. Definitely recommend her to anyone.

The salon is adorable and clean. Jess Lew is a great stylist. The owner takes pride in the salon…read more Easy parking...

I love Natasha, she cuts and style my wigs and she nails it all the time! You can trust her to do…read morethe same for you. Thank you Natasha!

Unfortunately, my experience with Natasha was very disappointing. I went to her for highlights and,…read moredespite the considerable cost, I was unhappy with the results and needed to return for a correction, for which I was charged an additional fee. Overall, I did not feel the service or outcome reflected the level of expertise I expected, particularly at this price point. A very disappointing outcome.

Made one side of my hair darker than the other. I wanted to seek her service because it seemed like…read moreshe could do a great job lightening, but I was highly disappointed with the end result. She cared more about posting on social media than she did making my hair look good.. I am highly disappointed and had to get the discoloration fixed elsewhere. I do NOT reccomend going here. She will do your hair but it will not look good.

I go to Brynn for my extensions and highlights and she absolutely kills it every time! She handles…read moremy blonde hair with care and makes sure I don't get any additional damage. She is so fun to chat with too, 10/10 recommend!