I previously gave a 5 star review but I have to change my review to clear my conscience. Today,…read moreSeptember 22, 2025, I received a very unprofessional email from the owner Natalie Craig. Employee leaving a company, rather on their terms or the company's, should not be brought to the attention of clients. Defaming a former employee is a terrible look for a company that claims to be "a sophisticated high-end barbershop." This is an action you would expect out of a small town gossip salon, not what Regimen claims they are. My experience with the owner has been sub standard. I have previously referred new clients to Regimen whom also received this email. Now my reputation of a barbershop recommendation has been tainted by the owner spreading gossip. In the email, Natalie said I should come back to experience the professionalism that defines the Regimen difference. If that professionalism is defaming former employees, then I do not want that experience nor will I recommend it to anyone else. Since you like to bring up client details in your replies, you can remember August 6th as the last day I will visit or recommend Regimen to anyone.

Really have not found a stylist here that I like. Never had a bad experience, but neither have I…read morehad a great experience.

I came in for a consult on a hair extension and a quick hair cut. My stylist was Tiffanie. The…read moreconsult seemed way over priced, but I am not an expert in hair extensions. She quoted me $1200 for a clip in extension. The cut was mostly fine except that I was one of two clients she was switching between. I understand that bleaching can take awhile, but it seemed odd that she would take two clients at the same time. At first, I liked the cut, but after styling it myself for a couple days, I really wanted a few parts of it trimmed more. I texted Tiffanie and asked if I could come back in to have it fixed. After a bit of back and forth, communication has stopped completely. Guess I'll have to find a new stylist to fix this ‍

It may have been a comedy of errors of which my hair was the butt of the joke but after two hair…read morecoloring sessions and $150, it's a mess!! Now admittedly, I know it's just color and can be fixed easily but it wasn't which is why I'm annoyed. I went in to get a Smokey grey color and it turned green!! The girl doing my hair couldn't fix it for two days, so I leaned into the horror and had confidence that when she fixed it it would all be okay. I showed her a picture of what I wanted the second time, which was different from the first since I did not want another green mess on my hands,a brown blond balayage with a couple of hidden purple streaks to which she agreed. Well, she was so worried about covering up the green roots that she dyed them dark brown! I left with bad yellow blond hair with dark brown roots and a couple of purple pieces. I'm now two weeks out and the dark brown roots, that she said would lighten have not, and my hair is a funky yellow blond color. Now I know from other women that use this salon that Lindsay and Lisa and amazing (neither which I saw). And I am aware that I am very picky! If you go, see Lindsay or Lisa and for now I'm trying to find a salon that can fix this mess!!

The service could improve. I googled best salons in the area. They had 5 stars, so I went. My hair…read morewas basically butchered. She was stumped halfway through and asked the beautician next to us for advice. She came over and showed her on one side and left my lady up to the other side. I would think you never have two different people working on each side of your head because it can't come out right. Right? I had to go to Great Clips to get my hair evened out, at half the price.

I made an appointment over the phone twice. I verified and everything. When I showed up there was…read moreno appointment marked for me but they said they could squeez me in. The lady washed my hair and left it soaking wet then cut it and sent me home with soaking wet hair. Once it dried I saw that it was completely uneven. Badly uneven. Just don't go here. $35 could get you so much better anywhere else

I love Natalie. She does an amazing job. She is so friendly, and always does amazing on my hair.read more

Let me be clear that my rating has nothing to do with my stylist, she's awesome!!…read more over the holidays I went in on a Saturday to have my hair trimmed. when I approached the front desk a young girl was sitting there on her phone, She lifted her eyes away from her phone to see me standing at the desk however, never asked if i needed help before she went back to scrolling on her phone. such poor customer service.

My specialist Domingo cortina's was super sweet so was the lady that received us once's we got…read morethere, customer services was awesome and I enjoyed the progress of getting my hair dyed came out looking awesome would completely recommend to anyone.

so on my birthday, I had went to j studio salon and I had got Fran Diaz as my hair stylist and she…read moredid not do a good job. I had originally asked for split dye hair(preferably turquoise and the other half being black) and she rushed through it . she said if I was a client , she would have spent the full 6 hours on my hair... so basically saying that because im a walk in she didn't wanna spend that much time on my hair... so in the end my hair was green, and in patches .... I am extremely disappointed because this is the first time I ever did my hair or trusted anyone doing my hair and it is ruined.. and I seen the reviews so I believed in y'all... so disappointing

I am new to Lubbock and called a bunch of hair places that had 4 star or above ratings trying to…read moreget the best prices. I have dark longish hair and needed highlights to cover up my grays. I don't have enough grays to where I need to dye all my hair a different color and don't want to commit fully yet to dying all my hair a different color. I am super picky though because I prefer natural looking hair and with my black hair it is hard to make highlights look natural. So I usually do a highlight and a low light to blend in the highlights more. I was worried like I always am when I try out a new stylist, but Natalie did a beautiful job on my hair and it looked even better than the person I had been going to where I used to live! The price was great too! The quality was awesome and it was much cheaper than many of the other salons I called.

NOPE! Got my highlights done by a woman there and she did a horrible job. NOWHERE near what I…read moreasked. I realize that when I get my hair done in my head it's going to look different, but this looked like my 13 year old cousin had done it with a home dye. I still paid, and thought I could let it come out a bit. I hid in my home for a week and it still looked horrible in fact, it was worse. The manager refused to refund, and the owner didn't even want to hear me out. I spent half of what I paid them to go to a woman to fix it, and it was EXACTLY the colors I wanted. Don't EVER go there! It's a waste of money, unless it's a halloween gag and you have money to fix their monstrosities!

I just received a great cut at Sylvia's. Not only are the prices very reasonable, the haircut was…read moreaccurate, which means a lot to me. I've received some bad cuts in the past, even when just getting a trim. I was able to get in the same day I called, and she is very nice. I highly recommend.

CapRock Salon Suites offers a variety of stylist with their own unique style. It is exciting to…read moresee the Salon take on a new look and all the new things the management team is doing to make CapRock Salon Suites a great experience for everyone.