Oil change and new tire go to place for over a decade! I love Ray's Tires. The staff is old school…read morefriendly and genuine!

Came in for my 8am oil change appointment. I had been in before for my 2009 Camry. Now I brought in…read moremy '22 Camry. It was quick I waited about an hour not bad. I received a recommendation on my 4 tires needing to be changed; tread was worn, advised it could be dangerous when the roads are wet. First quote was about $1100, I declined because I wasn't expecting it. Shortly after the man that checked me in said he could add a discount if cost was an issue brought it down to $953 tax included. I did schedule that service out 2 weeks. Nonetheless insie was clean, spacious, there wasn't a list of "to do's" like the dealerships hound you for. It also didn't take super long like the dealership does even with an appointment. Kind, friendly service, no pressure buying.

Supposed to be 10 Minute oil change. It ain't. First you…read morehave to wait your turn. Two bays two cars in front of me should be 10 min for them then me. Been here 20 minutes already and you have to stay in your car. Next time a place where you have a waiting room, bathroom, etc. value I'll add when they charge me. So it's minimum $103. And they only have one guy doing the oil change so one bay going. Next time grease monkey.

This location is Grease Monkey now and I am so glad that I stopped by to get my oil changed…read more It is hard these days to find a company that gives good service at a fair price. After my experience at this Grease Monkey location I can say that I have found a company that I can trust to give me a professional, courteous and honest recommendation of what my car needs to keep running smoothly. Jose and his team performed an excellent job checking out my car. I feel confident that this is a mechanic that I can trust with my car. Thank you!

I usually go to Take 5 for my oil change, but never again! The service there was not pushy, they…read morehad great rates for their products and it really felt like the were looking out for me rather than trying to make money off of me. Thank you!

I've been coming to this Grease Monkey location on and off for quite a while and have never had an…read moreexperience like I did today. I came in around 2 PM on a Wednesday and was the only customer. From the moment I arrived, Austin was rude and seemed annoyed that I was even there. Normally, I'm greeted at my car window and asked what type of oil change I need. Instead, Austin stuck his head out of the door and yelled from a distance asking what I needed. I told him I needed a full synthetic oil change. I found it unprofessional to not approach the vehicle and to communicate by yelling across the parking lot, something I've never experienced here before. He told me to go to bay 1. When I began pulling in, I hesitated because staff usually guide cars over the opening in the floor. After waiting briefly and seeing no guidance, I slowly proceeded into the bay. Austin then rudely snapped, "I told you to go to bay 1, not inside it." I apologized, but I was honestly shocked by how he spoke to me. Perhaps if he had approached my car when I arrived, I could have heard his directions more clearly. At that point, I seriously considered leaving and taking my business to one of the many other oil change places nearby. I decided to give it another chance, assuming maybe we had just started off on the wrong foot and the holiday season can be stressful for everyone. Unfortunately, his tone continued to be abrasive. He asked me several questions one being whether I'd been there before (I know they keep records of this), and why I didn't have the sticker on my window, all in a way that felt accusatory and dismissive. Clayton, who appeared to be management, took over the rest of my service and was professional and kind. He recommended some additional maintenance that my car likely needs, and under normal circumstances I would have agreed. The total would have been approximately $400-$500. However, Austin's behavior and tone left such a bad impression that I declined any additional services during this visit. I would like to continue supporting this business, as I've had positive experiences here in the past. Unfortunately, Austin's attitude made this visit extremely unpleasant and will likely prevent me from returning. Customer service matters, especially when customers have plenty of other options close by.

I really like the service and the workers at take 5. They do a great job on my car and they check…read moreeverything. They are fast and keep track of needed equipment. You are greatted with a water and you sit in your car and they go to work. Very professional

Dont trust the management when anything bad happens, they only care about their job, and money. As…read morean ex employee I have witnessed multiple cars leave with peices of the evac tube still stuck in the car without letting the owner know, I have seen the manager sell things when not needed to "boost numbers" knowingly charged for oil changes without changing the filter,cut up cabin filters to fit, use any oil filter in stock when the right one wasnt in stock, and I have personally witnessed the manager talking bad about theyre employees behind theyre back. The management has no loyalty to its employees and would rather friends get ahead then the real hard workers. They also do not accommodate for the well being of theyre employees or theyre mental health.

Got an oil change and brake flush got me in and out quickly. Staff was super nice. Great value.read more

I love them! They do professional services especially Glenn Hood…read more I had first estimate with the other shop it was so expensive and couldn't take my car fast but two weeks. However I got best negotiations with Glenn at Firestone and they could take my car in next day. Blessings.

Honest, clean and friendly staff. Val worked with me to afford the 2 run-flat tires and offered…read moreadvice for extended tire life.

Used to love tires plus went there for any need or worry. Till I just called the store for a quote…read moreon a ac compressor. Carlos was very rude and acted like I didnt already verify the issue. Then proceeded to not quote me and tell me that the ac system is very difficult. And it might be the condenser. Which normally I would have agreeded with if it was in the shop. Never using tires plus again.

Always honest and genuine about fixing your car. Used them many times over the years.read more

Doing work on my car without my au thorization and catching…read morethem. Quality was very poor. Jammed up my steering wheel, telescope and my turn signal then called me a liar twice on something I didn't do. If I do it I own it! Anyway, 3/4 of my car bill is labor and 1/4 over inflated parts, cars finally put back together but I can't pick up during the M-F 9am-5pm hours and closed weekends. So l told them to leave the car out and I would pick up but when I turned on car I had to shut down fast and get it towed out of there fast. It's like someone purposely played with the motor. I never let any shop know I have more mechanics skills than most there workers, they still think women are dumb. They loosened and flipped my alt belt, loosened and chewed up teeth on my lower two belts, damaged my new paint job. I never had a chance to put the corvette emblem back on...It's been at their shop for so many, many, months. Please, customers beware. I am sending pics.

Newfound loyal customer here almost don't want to do this review because they are hands down the…read morebest auto shop and I've been to many in Saint Augustine and as a girl I am always charged too much. I honestly don't wanna share the best kept secret. Why have a million mechanics when you can have two of the best? Price is right and the experience they have is second to none. Tell them the girl with the yellow car sent you!

I trust the mechanic at this shop. He practices with honesty and integrity. I have had only good…read moreexperiences with this shop, I highly recommended them. I know my car is safe and taken care of. Great value. Thank you for such great and honest work!