RUN AWAY FROM VALVOLINE!! They deserve NEGATIVE stars. I went for a routine oil change last…read moreSaturday for my Audi Q5 which this location had done before. After paying $139.55 I drove about 100 yards down the road to a stop light at which point my engine shut off and would not restart. Immediately called Valvoline and Manager, Michael, came down to look at my car. He reported everything they had done looked fine. Shoved car off main road into parking lot. He tried to convince me it was my battery (even though my lights were on and they checked the battery during oil change). He attempted to jumpstart my car and that was not the issue. Said he would start a customer care claim in case it's their fault and left. I had a tow truck take my car to repair shop where it was proven VALVOLINE neglected to put oil in my car after they drained it!! My motor is locked up and ruined. Not until Monday, did I hear from Lisa, area manager, through customer care line. She insisted she look at the car and try putting oil in it. Met her at repair shop to which she never once said hello, introduced herself, shook hands, or even express empathy for situation. Saw with her own eyes no oil is in the car and motor locked up. Says it has to be towed somewhere for a full diagnostic test and estimates to repair. I requested it go to Audi service department and she flat said no as if it's her vehicle and not mine. Told her I wanted to know where she wanted to take it and who was going to tow it. Was never notified with that information prior to her moving forward with having it towed. I asked for a rental and was told no until she received a diagnostic test and estimate. They received an estimate Tuesday at 2 pm and passed it on to their insurance company. I'm still being refused a rental vehicle and have had to call off work for 3 consecutive days to date. Was told insurance company would contact me yesterday and they did not and have not to date. They refuse to provide me with insurance contact information or someone above Lisa at Valvoline. Lisa has been nothing but rude and constantly blowing smoke and finding reasons to drag this process out instead of doing everything she can to help me. Their NEGLEGENCE AND INCOMPETENCE ruined my Audi motor and I'm the one suffering the consequences. I have filed complaint with the State's Attorney General Office and have also retained an attorney. This has been an ABSOLUTE NIGHTMARE and the worst customer service experience of my life. It's a mystery to me how Lisa ever became an area manager in a customer service company and Valvoline is PATHETIC and doesn't own up to their mess ups nor do they even act like they give a d@mn. Please stay away from this business so this doesn't happen to you!!!!!!

Great service. Competent crew. Easy in and out! My new Go To for car maintenance! Highly recommend!read more

We needed a pre-purchase inspection for a used vehicle. I called around and GreatWater sounded…read morefair, knowledgeable and nice. So we brought the vehicle there. First impression was the spacious and clean front of the house. They had a seating area, TV, and a fridge with cold water bottles for their guests. The service from Kyle, Kurt, And Liam was friendly and professional. The price for the inspection was fair and IMHO the quality and value was excellent. They told us what needed to be fixed and provided a quote for the work as well. Highly recommend.

They were fantastic! Customer service was on point, communication was superb, and most of all, they…read morewere honest and dependable. I don't think I will take my cars anywhere else from now on!

I've always received excellent service at this location. The waiting room is clean the staff is…read moreprofessional and knowledgeable. They do not over recommend products that you do not need or try to upsell you additional services. Always something that I despise being a woman and taking my car in to these places! I've been back four times and they have a great discount for healthcare and first responders!

Honestly better than I expected they went above and beyond for their customer and the oil change…read moredidn't even take more than 20 min and they checked my car to tell me what's wrong w it

Paid for a car wash, drive in and the system stopped after applying the soap. No wash or rinse…read more Had to drive to the self bay and pay to rinse it off so I could drive the car. What a rip off. Will never go there again. Don't waste you money on this crap car wash.

This car wash get 0 stars!! I went and got a car wash and afterwards I got a crack on my…read morewindshield. I told the manager Bryan and yelled at me and told me it's my fault. I have never been so disrespected as a customer. He is the general manager with no customer service. And My car was so dirty even after all that.

Another shop messed up our vehicle and we called Kurts to see what they were able to do in order to…read morefix the problem. They were able to get us in quickly and at a fair price to get the vehicle up and running.

Kurts has always been a reliable source for oil changes and auto repair work…read more My father trusted them for years before he past away. The work that they do to keep my car running properly and always giving the best auto advice is very valuable with traveling to work alot.

My 1998 Ford Ranger had all kinds of minor yet important issues that needed to get fixed asap…read more Marks got me in quickly and fixed everything at a reasonable price! And every person I interacted with was so helpful and friendly!

Marks Auto is our choice for anything mechanical for our vehicle. Josh is very professional,…read moreefficient and friendly. Our highest recommendations for Marks Auto!!!

I took my 2008 Dodge Grand Caravan to Papas earlier this month to replace a door hinge, 5 bad…read morelugnuts, and a wheel bearing. I retreived it a few days later and my van is running great! I thought they had great communication and I feel like I got a good deal. Thanks Papa! My father also took his van there to fix his power windows and now he wishes he had gone sooner.

Outstanding service , great people Would not hesitate…read morerecommending To anyone. They do everything only Not bodywork . AAA ++

The mechanic did a great job of replacing my power steering pump . There were no hidden extra…read morecharges and I was able to bring in my own parts.

the manager was very rude and adding stuff on my bill I did not ask for I simply asked for a oil…read morechange only and I ended up with the manager pulling my air box apart which I did not appreciate and then wanting to go in to my glove box which I refused to let her since it was locked in the first place then she made a very rude comment to me so by this I will never come to another grease monkey if my life depended on it from now on I will be going to jiffy lube or take 5 or valvoline I hope grease monkey gets shut down

Got me in really quick even though I called and was told there were three cars in front of me. Yeah!read more

I can't recommend F&W Mobile Repairs enough! They replaced my brakes, rotors, and shocks, and the…read morewhole experience was excellent from start to finish. Their prices are always fair, and the quality of work is top tier. The fact that they're a mobile shop makes everything even more convenient and such an amazing deal. It's hard to find honest, reliable people these days, but these guys are definitely good people who truly care about their customers. Anytime I need work done on my car, they'll be my first call. I highly recommend F&W Mobile Repairs every single time!

From the owner: We are a 815 local grown company who strive to help everyone from rich to less fortunate. We are…read moremostly mobile only meaning we do your repair at your home, work or on the go so you no longer have to worry about hindering your daily schedule. Both the owners come from a background of dedication and strong work ethic. Our company goal is to get you the repair you need at a price you can handle and no cutting corners or feeding you lies to gain extra work. We do the right job, the first time, and save you money your family depends on to live. Strong family owned values and background combined to give you the customer an experience you won't regret!