An out of the ordinary request: change the oil on the Onan generator beneath my RAM Promaster. Willingly undertaken and performed wonderfully, at a more than reasonable cost! This crew has secured my return business. A truly great experience... and you don't expect that with an oil change! read more

Went in for an oil change and all went well, until I went back out to my car and noticed they'd scratched the paint and there was a chunk of window tint missing under the old oil change mileage sticker - which they'd removed and then put back (a corner was left unattached and it wasn't like that when I arrived). I wondered why they handed me the new sticker when I paid for the oil change, rather than replacing it as usual, now I know. I don't know who damaged the window tint, but I do know they saw it and didn't say anything about either that or the scratch. They also claimed to have washed interior windows, vacuumed, and reset the maintenance light (per the receipt), none of which was done. When I spoke with Josh (manager), he apologized and said the scratch was probably caused by the mechanic's belt, and offered to paint it. They did a nice job with the paint, and were friendly throughout the process. Unfortunately, I've lost faith in this Grease Monkey location and won't be back. read more

Van and the rest of the team were so friendly and thorough. Such a great experience. Thanks.

I thought this place was great. It was a little busy the day before a holiday but I was in and out in just over an hour. Alicia was very helpful. read more

From fast service to flowers on the dash.. My windows were washed my oil was changed, tire's aired up, lifetime filter cleaned. read more

Grease Monkey - for a perfect touch flowers were placed on my dash Love it! - Auto Repair Near Me - Littleton, Colorado

Always appreciate the stellar service I receive at this location. The staff is friendly and professional. There is rarely a wait time and they do the extras like vacuuming, washing windows and a flower on the dashboard. Alicia, the manager, has a great team and I happily recommend this location to everyone. read more

Recently went to get my oil changed and tires rotated. Service was professional, but they failed to mention my back tire was almost completely off of the rim and at risk of literally exploding. Like, how do you not recognize that and immediately tell the customer? I only found out because my tires were low so I stopped by discount tire. read more

Had a dead battery on my car. After the dealership where I bought the car was "too booked" to replace it for me, I went to Grease Monkey and left with a new battery in less than 30 min. Very pleasant experience. I highly recommend this business. read more

I had come in after my car stopped running while I was driving it, and Angel, the mechanic was able to get me in right away. He went above and beyond to get my car fixed and it was up and running perfectly after an hour. Don't believe what people say about grease monkey! Great quality service for a fair price. read more

Stellar service. They checked my transmission, wiper blades, serpentine belt, power steering fluid, radiator fluid, front tires, rear, lights, and even washed the windows of my car! Friendly and fast. No appt needed. Will return. read more

Grease Monkey - Left a love flower on my dash after service was complete, unique! - Auto Repair Near Me - Littleton, Colorado

Update: It in now the end of June...three months after my fiasco at Grease Monkey happened. I have contacted all managers and the franchise owner (Don) asking them AGAIN to refund my money and send me the tail light kit they have claimed to have purchased. I don't feel I should have to drive 10 miles to pick the part up, I didn't break it the managers at this Grease Monkey location (Alisha and James) did. I should be able to have whoever I want fix my car since managers at this business busted my tail-light "seal." They do not return calls, have not sent me the part, and have not send me a refund. Sadly, they have no care in the world for damaging paying costumers cars or lying to their faces about how the damages occurred. They haven't even tried to make it right. I'm just left with a busted tail light as Alisha's nice "tape the tail-light cover back on" job didn't last. Nice idea though. read more

Do not visit THIS Grease Monkey. I visited this one on 6/2/2019 (today) for a simple oil change. It was the second time I've been to this location. My first experience here a few months ago was just alright - the oil change went well, but when the technician topped off the air in my tires, they actually let a bunch of air out of one of them. When I brought the car back around to let them know I had a tire pressure light on, they took 10 minutes to realize their error, while first telling me they couldn't help me. I gave them the benefit of the doubt and came back today for another oil change. Today, I refused replacement of my cabin and engine air filters, as I planned on doing it myself. Thankfully I had, because I wouldn't have otherwise popped the hood on my car this afternoon an hour and a half after I had left the Grease Monkey to find that the cap for my coolant had been left off. So as I'd run around today doing errands, coolant spilled out of my car and all over the engine. I put the cap back on, and when I went to drive back down to the Grease Monkey which was only 3-4 miles away, my engine overheated and I got stranded on the side of the road. I had to call a tow truck, and by that time, that Grease Monkey had closed. So I had my car towed to a different location in Littleton, who thankfully took care of me. All in all, they found the following: 1) the coolant cap had been left off, allowing most of the fluid to leak out 2) the oil light notification had not been cleared by the other shop 3) when they took my cabin air filter out to show me, they did not assemble my glove box back correctly 4) they had suggested a synthetic blend of oil that is NOT recommended for my car This could have caused significant damage to my vehicle, and it certainly cost me money for a tow and several hours wasted. Anyway - I've had nothing but bad experiences at this location. Even the carnation on your dashboard they leave after service isn't good enough for me to keep coming back. Stay clear, imho. read more

Refused to rotate tires twice now when taking in to get oil change. Shop wasn't busy and had four people working. Excuse, car parked in spot to raise the car. So how is that the customers problem? Lame excuse and poor customer service and business practice. Not going back to this location. 7/3/19 Still won't rotate tires....same excuse, car broke down in same location. Wow! read more

What a great and respectful business. These guys are all very good at what they do. They even take it a step further. It's the personal touch that resonates with me. They were not pushy and didnt use fear to upsell, they were conversational and left a flower on my dash!!! They accept competitors coupons (within reason) and your 9th oil change is free! Thank you Nate and team! Ps.....if you have to wait your turn, free wifi and right next to a Fire Station......eye candy!!!!! read more

Grease Monkey - Auto Repair Near Me - Littleton, Colorado

I got an oil change from Jiffy Lube a week ago. My car started leaking oil. I returned to J.L. so they could fix it. They told me my transmission was leaking and it would be a 5-10 hour job. So I went to Grease Monkey, at this point my oil alarm was going off. The wonderful staff took my car right away. They found the problem, my oil filter was never tightened from the oil change and the oil was leaking everywhere and completely empty. My engine could have blown, ruined my car, and potentially caused an accident. Alicia Jones, the General Manager, was extremely knowledgeable and helpful, as was the entire staff. They were all so glad that they were able to help. At the end of this ordeal, they placed a lovely rose on my dash and gave me a few coupons for next time. I am so grateful to the staff at Grease Monkey in Littleton. Thank you guys! Jamie L. read more

There are plenty of Otis Spunkmeyer cookies in the oven up for grabs in the waiting area! As well as water, coffee and packaged drink mixes! And I also thought it was sweet of them to place a real, live, fresh flower on top of your dashboard when returning your car to you. With a Groupon, it came with a self-serve car wash, at first I was like "what, I have to wash my own car?" But they turn on the manual car wash for you for as long as you need and that's pretty cool~ read more

I cannot praise this place enough. We lived in Cap Hill a while and went to that Grease Monkey location and so happy we found Grease Monkey near our new home. We tried out Jiffy Lube which was a BIG mistake. Grease Monkey is honest, reliable, friendly and goes above and beyond service. Yes, I recommend a thousand times! I will never go anywhere else again. read more

I have been taking my Toyota for oil change for years in this location. Recently, I wanted to check brake and took the car to brake service shop (Franklyn Auto Repair) when the shop manager asked me if I wanted to have oil change done as well. I authorized to change the oil as well while the car is in the shop, but it was a mistake. The Franklyn manager informed me that the car is no longer drivable. They could not fill oil as a drain plug had severe damage and need to replace oil pan. It could cost unexpected expenses. There have been no oil leaks since I had last oil change at the Grease Monkey, and the car was drivable and fine till I took it to the shop. It was obvious to me that they screwed up in the process of oil change. I was so unhappy and explained the situation to a manager at Grease Monkey who gave me some advice. The advice was to have them (Franklyn Auto Repair shop) put in a temporary plug and bring them to the Grease Monkey and therefore towing is unnecessary. In taking the manager's advice, I took the car to the Grease Monkey where they replaced the old oil pan with new and changed oil as well with NO CHARGES. My wife and I are so happy with their professionalism and services. read more

I've been going to this grease monkey for years. Always happy, but this time not so much. Apparently a new owner. No more carnations on the dash, but more importantly, they came in with a whole page of stuff I should do. When I told the gal I had a couple of the mentioned things done within the last year she said it was just a printout from the internet...she also told me I was low on radiator fluid and it would be $5 to top off. I declined saying that was something I could do (more on this below). Then Instead of bringing the truck around ( w/ flower on dash), they had me go in the work bay to show me all things were closed and new, full oil installed...I've never had to do this, and personally had never had a problem, but apparently someone had if they had to "prove" all done...got in and drove out of the bay at the direction of the technician only to find, as I pulled out into traffic, a light was on on my dash. They had engaged and not disengaged the parking brake ( thankfully that's all it was!). But here's the final straw as to why I will never go back; I bought antifreeze, and after the truck cooled, I opened the hood to top off as they advised, and it was full!!! I will say the gal taking "care" of me was polite, nice & friendly ( The tech not so much), but this was a very uncomfortable, Suspicious experience and I will never trust this company again! read more

Reasonably fast. Tried to up-sell transmission fluid. Main offense is they incorrectly gave the number of miles till next oil change. Not all oil types have a range of 2000 miles, make sure to look up the manufacturers range to make sure you aren't getting shafted by them undercutting you. read more

DON'T COME HERE IF YOU'RE A FEMALE I took my car in for a standard oil change and when they finished they informed me that the oil cap was broken and told me that it was broken when I had brought in, so I went to O'Reilly's across the street to buy a new cap and they informed me that Grease Monkey had definitely broken it because the mechanic had used the wrong tool. They took advantage of me being a female by myself. THIS ISN'T OKAY. It isn't okay to lie about breaking something in my car, own up to it and fix the mistake. And it will NEVER be okay to take advantage of a woman or anyone else who doesn't know their way around a car. Do better, Grease Monkey. read more

As soon as I pulled up, the attendant alerted me that I had a flat tire. Then we realized I had locked my keys in the car. In addition to a quick oil change, they filled my tire and unlocked my car with a smile! They could tell I felt flustered and were super kind, and left a flower on my dash :) 5 stars from me! read more

There are a few little thing like atmosphere that could be improved in but the customer service was great! I was in and out really fast and they even put a flower on my dashboard. It was a really nice touch. Will be going back in the future. read more

Super fast service and friendly employees. Will be coming back for my next oil change!

Typical of other people's experience at the Grease Monkey chains, they seek consent but not informed consent. We brought our Accord Crosstour in today which needs synthetic oil. Most shops charge $60 for the oil change. This one started at $80. Too expensive but we knew that going in. Typical air filter changes are $10 a piece. They tried to charge $40 EACH. We had them pull it out. There are several other places near by that are cheaper and more transparent. Go there. We will not be returning. Too bad. It was the closest place for us and we could have done grocery shopping while we waited. read more

I've been going to this location for years. They are prompt, professional and fast. I've made the mistake of going to other places and today they quickly fixed my truck after another shop had done some very shoddy service. They've earned my business and I will be coming to this location from now on. I've always been happy with their customer service as well. read more

Came into this location today they were busy I was short on time she said she can get me in and out in less than 45 minutes amazing!!! I was out in 30 minutes they knew what kind of oil was recommended for my car and love that they vacume my car,fill my tires,clean windows,and reset my oil maintenance light I have two and alot of other places don't know that and to top it off I got a carnation on my dashboard love the crew professional I will definitely be coming back read more

I have been going to Grease Monkey for a few years and have always been happy with the service. They don't try to sell me stuff I don't want or need. I went in for my oil change the other day but I had my girlfriend with me this time. When we got in the car to leave there was a flower for her. Nice touch! It made her day. Keep up the good work. Thanks read more

The guys at this grease monkey were amazing. I had a $10 off coupon, though I live close to the one on Colorado... I decided to go to the one in Littleton. I'm glad I did!!! It was much cleaner, friendly staff and they kindly vacuumed my car and the office smelled amazing! read more

I was initially unsure of the new management that took over this location, as I am a long standing customer of 20 years or so. I got a chance to deal with this new group and I can tell you I am nothing short of PLEASED!! Alicia (I think that is her name) was very professional and accommodating. I'm glad I stuck around long enough to get to know them. I will continue to patronize this business. read more

Great service and friendly staff! They show you the new filters that they replace, they show you what they are doing to your vehicle and explain why, they do small complimentary services such as topping off misc. fluids and vacuuming the inside of your car. 10/10 recommend. read more

Came in to get my oil changed and the staff went above and beyond to help me out with several other issues as well. They fixed my trunk latch that wouldn't lock and even helped with my taillight fuse that broke and replaced the bulb. I felt like I had a totally different car leaving, and they didn't overcharge me for the extra work. They truly know the importance of customer service and I was out of there on a Monday morning after only 30 min after all that extra work. They saved me time and money from having to try another place to fix the other issues, but were simply just doing a kind deed. Highly recommend! read more

I usually go here for my routine oil changes. I do like the fact that they check and fill fluids, vacuum, wash windows, fill tires, and checks belts as part of the oil change. They have a nice waiting area that usually is stocked with snacks and magazines. They are a bit pushy with the additional services they offer. I understand they are just trying to increase their revenue, but if I need anything done other than a basic oil change, I'm going to my trusted mechanic and not getting it done here. This location also seems to change ownership and staff frequently. read more

I took my van here a week ago for a oil change and I had them replace a head light. I would not bring my van here again. Last night I pulled a wheel off to check my brake pads. You can tell they didn't put grease in the ball joints the Grease Zirks were crusted over and the bolt to the transfer case bolt looks brand-new like it never had a wrench on it. So they couldn't of check the fluid in it. Also they said they vacuumed it out and you could tell they didn't. Their biggest thing was to sell me a air filter and to have them change my transfer case oil. read more

I got in really quickly which I was very happy about. I was pretty taken back by the price ($40 for a conventional oil change) but I guess they're going to top off other stuff and vacuum? I usually go to a place up on easy Colfax and I think I'll stick to that place. This Grease Monkey is very friendly and clean but not personable and I immediately got the vibe that I could easily get pushed into purchasing services that I don't need. Not that that was the case, just a feeling. I'll stick to my local guy, even if its not as convenient. read more

1 Star is too generous of a rating. I took my Audi in for an oil change, despite the fact the last time I used Grease Monkey, they stripped the oil cap and told me it was my responsibility to go buy a new one. I thought I'd give them another chance. Big mistake! This time, after the oil was changed, the oil change light was still on. I brought this to the attention of the employee, who told me they couldn't turn the light off and said I needed to go to the dealership. The dealership was only a few blocks away, so reluctantly, I went to the dealership. They charged me $40 to turn the light off. I went back to Grease Monkey and requested they refund me $40. I spoke to the manager who refused to refund $40. He said I should have told someone there at Grease Monkey and they would have turned the oil light off. I told him I did tell the employee, who then sent me to the dealership. He said I didn't tell him and the employee was wrong. I again asked for a $40 refund since his employee was not properly trained. The manager again refused to give me the partial refund for $40, even after I showed him the receipt from the dealership charging me $40. I will never go to another Grease Monkey again. Was $40 really worth them losing a customer for life? This place sucks. read more

Nice enough people...went in for an oil change which usually comes with a general check and car vacuum...they definitely didn't vacuum my car even though they said they had and told me my car, which has power steering, had the power steering fluid topped off. Definitely won't return for these reasons... read more

I was an hour away from home, and my car decided to give me a maintenance warning I had never seen before. I stopped by with only knowing that and within 5 min they had figured out it was just a spark plug that I'll need to have replaced and topped off my fluids. No charge. The perfect experience. read more

I left some cash in my car in my cuz holder around a can of soda when I came out everything was in place except for 2-$100 bills. They had been taken from my car. I had the $100 bills inside and folded all the smaller bills around the outside. Only thing missing or changed from my car was the $100 that were gone. Terrible service. Very unprofessional when I spoke to the owner of the store he called me a "fool for leaving your cash in the car". Never going back I want my money that they took back. read more

I went here with a Weekly Plus coupon for an oil change. This is the second Grease Monkey location that I have been to and both have been wonderful. They took extra care of me and even examined my windshield and let me know that my insurance could most likely cover a repair to the chips in the windshield. I love that they vacuum the car, wash the windows and leave a flower on the dash! Such great service and everyone there was so friendly! I would fully recommend going here for car maintenance This location also had an outdoor seating area that I enjoyed while I waited for my oil change to be complete. read more