Excellent service. Very professional and courteous…read more I was told how much my job would cost up front and how much time would be needed to get job done. I will continue visiting Franklynn in the future and forget about taking my Jaguar to the dealership for work.( too expensive) . Thanks everyone at Franklynn automotive.

Went here to get suspension work done on my Tesla. Overall the vibe was friendly and the mechanic…read morethey had look at my car seemed to be top notch. He was the reason I wanted to get the suspension serviced here as his explanation of what I needed done showed his mastery of his craft. However after taking the car to Tesla to get a 2nd opinion I discovered that this shop (not the tech) was trying to charge me literally a 200% markup on the parts to do the repair. Crazy right!!! The genuine Tesla parts for the repair were $209 and these guys quoted those same parts out to $614 (I sent him the estimate from Tesla with the exact cost of the parts). Unfortunately for me Tesla wouldn't work on the car because of an aftermarket body kit the previous owner had installed. I really liked the mechanic at this shop, so I went back to this shop with the intention to move forward even though their cost was literally 56% more ($1,635 vs $2,555) then Tesla for the same work (because of the price gouging on the parts). Then when I asked about it before my approval to move forward the manager got snarky and said how would you expect us to stay in business if we don't markup the parts. I said and I quote "I get a markup on the parts and your high hourly rate for the labor on the work but not a 200% markup on the parts." The guy gave an excuse about the software they use but was unwilling to budge on the price gouging. I literally said why don't you let me buy the parts directly from Tesla and you can still mark them up 25% and he still said no. I was completely professional throughout the conversation, but obviously would not pay a 200% markup on parts on top of the already top of market labor they charge. After the conversation he texted me back and we agreed to not move forward. I only leave this review to warn others. It's a bad business practice to over charge people like that and so I just wanted to give people my story warning them to watch out and be careful before doing any work here. Update: this slime ball's disclosure of all the information I gave his manager, Steve, in good faith is abhorrent. Everything he mentioned on the car was told to them right up front as I told it to the manager, Steve, in person and this clown is repeating word for word what I told his manager. I was cool with this at first but this guy is a complete scum bag now using my own words and lying about it. Anyways besides being a scum bag, no effort at all was made regarding the parts and this shops 200% markup. I literally told the guy running the shop I would buy the parts myself and let them mark it up 25% and still the answer was a quick no. Everything I said was honest and accurate and don't appreciate this guy claiming transparency when his long shpeel was essentially just a my own words complaining about the car I bought and his shops poor excuse for price gauging. They could have done the job without gauging me on the price given I had the option to buy the parts myself. Not cool at all the response from this guy and his piss poor excuse for attempting to rip me off.

I came into Christian Brothers Automotive on Town Center with some pretty serious engine trouble,…read moreand the team there took great care of me from start to finish. Will helped me every step of the way--he was knowledgeable, transparent, and took the time to explain my options so I felt comfortable with the decision. I ended up not going with the full engine swap, but the entire process was handled professionally and efficiently. The communication throughout everything was excellent, and I really appreciated how helpful and honest Will was. Overall, I'm very pleased with the service and the experience. I'll definitely be coming back to Christian Brothers Automotive for any future automotive needs. Highly recommend! -Shaffer

I brought my car in for a stalling issue. The initial diagnosis cost $775 to replace a battery…read morecable and add a ground screw, which felt very high. Afterward, I was told the car had multiple oil and coolant leaks and was quoted an additional $3,500 for repairs. On a car worth about $4,000, this didn't make financial sense. When I declined the extensive repairs, there was no discussion of smaller, interim solutions or things I could try myself; the only suggestion was financing the full amount. The immediate next step was being asked to retrieve my vehicle. The shop was extremely busy, and I left with the impression that they prioritize large, high-cost jobs. Disappointed with the experience and lack of flexible solutions, I will not be returning. Update to my previous review: It's been two weeks since I picked up my vehicle, and I have not observed any oil on my driveway. This seems inconsistent with what I was told about the severity of the oil leak issue during my visit. I have checked the oil level multiple times and it appears to remain at the same level. After posting my initial review, I received several phone calls from the shop owner requesting that I modify my review. I eventually asked that these calls stop. Service details: I paid $180 for initial diagnostics, during which I was told there was an 80% probability that the problem was my battery cables. I then paid $235.19 for new battery cables, but it did not resolve the issue. A subsequent diagnosis costing $359.98 identified a bad ground wire, which was then repaired by tapping in a new wire. Additional observations from my service experience: When I collected my vehicle, I noticed what appeared to be a black, grease-like substance on the exterior door handle that was not present when I dropped it off. I also discovered that the front emblem was no longer attached to my vehicle. When I inquired about this inside the shop, staff located the emblem and handed it to me and told me it fell off when they closed the hood. I check my fluids every month, this has never happened to me. There was no offer to repair the damage.

Came in for an oil change. Everyone was Genuine, kind, and it was a peaceful atmosphere with great…read morepeople taking care of you here. My experience was smooth, flawless and I felt like a valued customer. Thank you Ken for providing such a fantastic experience from start to finish. This team was quick efficient and you can bet your bottom dollar I'll be back. Thank you and your amazing team! I got a fair price, no games or underhanded quotes. Straight forward service and that's how you get er' done!

I had set an appointment with pride auto care to get some work done on my vehicle and when I talked…read morewith them over the phone explaining what needed done they said that they could do the work with no problems, so I took time out of my day 45 minute drive to go all the way down there and it was a waste of time. They said they couldn't help me and that I needed find another shop,This is the most ridiculous thing I have ever encountered!!! worst experience ever. I would not recommend this place to nobody. VERY VERY bad customer service!!!

The assistant manager of this store tried to figure out how to reset my car and when he could not,…read morehe called his boss then that man also persisted until he was able to reset my vehicle! Great service!

Girlfriend brought car in for an oil change. Her car is nothing special, possibly needed high…read moremileage oil but nothing spectacular. Man at counter asks her what she wants. She says a regular oil change so she points at the full synthetic option and he doesn't educate her or suggest a different option. Let's her get a full synthetic oil change for her little car which is completely not necessary. Terrible people here, one and done.

They fulfilled my service request. They recharged my A/C in a quality fashion. It was a great…read morevalue (found them off Groupon). And they were able to diagnose a faulty front strut installation on my 2003 Gold Jaguar S-Type to boot!

Amazing service. They charged me the lowest amount possible and were quicker than expected. Vlad is…read morea kind person.

Love this place!! The best for my rideshare vehicle!…read more They give me heads up suggestions and make sure to get me competitive pricing.

Our front end of our 2012 Toyota Corolla needed serious repairs. We took it in on July 22nd and got…read morerepairs completed the following day. Lender car was given until repairs were completed. Very kind, honest , friendly and had reasonable pricing. Thank you Brett , Alex and the Crew. We felt the difference instantly and feel safer.

This store stripped out one of my skid plate bolts on my 2023 Tacoma and hid it from me. The damage…read morewas found by the dealer service dept during my subsequent oil change. $200 with of damage I will never recover. Thank goodness they didn't strip out the oil drain bolt. They will never touch one of my vehicle's again. Go here at your own risk. Follow-up: I did contact the VP of operations. He was very polite and arranged for one of his mechanics to repair the damage. I will do another follow-up once the repairs have been done. Final update: Grease Monkey followed up and repaired the damage. Not severe, but the repair was done quickly and correctly at no cost to me other the inconvenience. I raise my star rating as a result.

I have no idea how to actually get service here. Are you supposed to park nearby and hope that…read moresomeone eventually figures out you want your oil changed? No one in the office and no one came out of the garage either. Decided to leave.

I recommend Turn Too over and over. They are very honest, friendly and experienced. Everyone from…read morethe owner Greg, to Matt, to all the guys in the garage are amazing. The prices are great and they really make you feel comfortable leaving your car in their hands. Please check them out for any issues your car may have!!!

Fantastic shop with integrity! Very honest and knowledgabl. They definitely take pride in their…read morework and don't sell you anything you don't need! Talk to Halston! He's the best!!

An out of the ordinary request: change the oil on the Onan generator beneath my RAM Promaster…read more Willingly undertaken and performed wonderfully, at a more than reasonable cost! This crew has secured my return business. A truly great experience... and you don't expect that with an oil change!

Went in for an oil change and all went well, until I went back out to my car and noticed they'd…read morescratched the paint and there was a chunk of window tint missing under the old oil change mileage sticker - which they'd removed and then put back (a corner was left unattached and it wasn't like that when I arrived). I wondered why they handed me the new sticker when I paid for the oil change, rather than replacing it as usual, now I know. I don't know who damaged the window tint, but I do know they saw it and didn't say anything about either that or the scratch. They also claimed to have washed interior windows, vacuumed, and reset the maintenance light (per the receipt), none of which was done. When I spoke with Josh (manager), he apologized and said the scratch was probably caused by the mechanic's belt, and offered to paint it. They did a nice job with the paint, and were friendly throughout the process. Unfortunately, I've lost faith in this Grease Monkey location and won't be back.

I've been here 4 times and each time it's a wonderful experience. Noah and Nick are amazingly kind,…read morecaring and so knowledgeable! What an amazing team. I continue to only go to this location to see Noah. He takes such wonderful care of my vehicles and truly cares about his customers. Thank you so much for your consistently wonderful service.

Wow. Today I needed an oil change so I went to my usual Grease Monkey. Past visits it takes 20-30…read moreminutes . But today the last car was pulling out as I was pulling in. Pat and Nick must have set a record, I was in and out in less than 10 minutes. Great job guys! and thank you.