I stopped by this company yesterday to get my car serviced. I was impressed by the initial contact,…read moreChris greeted me immediately and asked what I needed. I already had a quote and asked if it could be taken care of on the spot or would there be a wait to order parts. He informed me they could get it done right away. There was a turn because almost 2 hours later I had to go to the register and ask what the problem was. The manager James was just as hospitable as Chris and this put me at ease. I explained my issue and he did everything to remedy the situation. I am HUGE on customer service, so even though I had to wait, I didn't mind because I saw how each of their employees interacted with the customers. I myself interacted with 3 people that day and each of them were respectable. The only thing that prevented this from being a 5 star review is the failure to communicate the issue with finding the correct part, otherwise great job!

I've been coming here for a very long time receiving oil changes. I always bring my own oil and…read morefilter as the oil for my truck is specific and they usually don't have on hand. Today the technician fill my 3.0 diesel with 10 quarts of oil and it calls for 7 quarts. Luckily I noticed as soon as I pulled out of the bay that I didn't have the 3 quarts in my 5 quart jug I brought with me. I quickly went back around and they dropped the oil down to the proper level of 7 quarts. They had a mechanic drive the truck to ensure we didn't have any white smoke or oil leaks from the seals. They had 3 quarts brought to the shop to replace the 3 that had to be drained. What should've been a quick oil change turned into my being here for nearly an hour and half. I asked if they could comp my next oil change and they said No. When you're here just make sure the technician knows the amount of oil your vehicle needs. They have access to this information and this shouldn't have ever happened.

We love this place. Honest & quality work, and fair $ value. Call ahead for appointment. May have…read moreto leave auto overnight. This place stays busy. There's a reason for that. Full service. Call ahead.

Visiting Ft Benning and had a bad bearing. We were referred to Waverly Hall Auto & Tire by a friend…read moreof the family who lives in Waverly Hall, and they did not disappoint. They fit us in on short notice and we are headed home in fixed van, and at a reasonable price. Highly reccommend.

Stopped to get a flat tire repaired. They took care of it immediately and honored the repair under…read morethe prior Goodyear dealer warranty at the same location

30 June 2026, After an inspection by a certified ASE MIDAS mechanic, my rack and pinion assembly…read morewas installed incorrectly and will cost me over 5 thousand dollars to repair for what JP AUTOMOTIVE installed incorrectly. 1 June 2026, Thanks. They had my 2009 Honda Ridgeline for over seven days to correct the installation of the Rack and Pinion Steering unit they installed on the 15th of May 2026. Thanks for picking up my Honda Ridgeline 7 days after the 24th of May for a follow-up on the 1st of June 2026. I'm still experiencing steering issues with the installation and underbody noises. I won't be returning for any future mechanical services due to the inconvenience of this issue. Yes, in the past, they did do a superb job, but it's time to move on after this SNAFU. One Star is in order! Thanks, I won't refer anyone to this Columbus, Georgia location ever after paying over 5 thousand dollars for future corrective repairs! Show less

Called in last minute on NYE, needing help with removing a socket that another shop got stuck on…read morethe lugs nuts of one of my wheels. Spoke to the brilliant Ms Tiffany who was very kind and willing to assist. I pulled up and Cody and Gabe, got the socket and lug nuts extracted with in 30 minutes with no BS, felt like a couple big bros helping me out. Decided to buy some new tires from them, Tiffany gave me an immediate quote, called in for the tires and they got me in and out. Shout to the gentleman with the glasses and anyone else on team that was part of the job. From what I experienced, the JP Auto Team really gives a damn about their customers and just cares about people general. Knowledgeable mechanics, Fair price and amazing hard working crew with the hospitality that really makes me love living in the South. If have car problems that can't solve this is where I will bring my business while I'm stationed here in GA.

Took my 350 z in because my transmission needed a new Tcm and the owner completely told me to take…read moreit to the junk yard it wasn't fixable so I was crushed but I instead took it home did the repairs my self ordered parts from Amazon (have it programmed to ur vin#) and fixed myself so no I don't ever recommend this company especially if your a woman I'm so disappointed on how horribly I was just written off and my car wasn't fixable or just not worth they're time

I had a great experience having my vehicle serviced at McCarley's. David was very friendly and…read moreprofessional. It great to have found a place I can trust to not only do the job right, but treat you right.

I can say with 100% satisfaction that this Place is the only Place I will ever take my truck in…read moreFuture! They fixed what another tire place failed to Do and treated me and my 2000 Silverado 1500 like Family! The Prices are Reasonable and affordable. Everyone that works here has INTEGRITY I've been driving around for a year with only 1 working brake & Now my Vehicle is SAFE... It drove like a dream on the way home & I know my old Betsy Chevy Silverado is feeling like a Classic! You will NOT regret going to J's

Horrible experience, I've made three trips to this business in the past week and it has gotten…read moreworse each time. I've called and traveled from Harris County to be told the person who does the service is not there. Last time visiting. This is simply not a good way of conducting business, can't get a good review doing business like this.

I came in from out of town and needed an oil change, and I'm so glad I stopped here! All of the…read moreguys were nice, friendly, and got me in and out quickly. The service was smooth and professional from start to finish. I highly recommend this place!

Amazing experience! The staff handed me a cold water bottle upon arrival. Instant, quick service…read more Store manager, Daniel, was very knowledgeable and friendly, and did a great job of explaining what services were avaliable. Fair pricing and they really go the extra mile to give a great service.

Great customer service and very thorough on their evaluation of the issue. Upfront and honest about…read moretheir policies and procedures. Quick turnaround.

I authorized what was presented to me as a "labor" charge for my vehicle, with the understanding…read morethat the issue would be addressed. After paying, no repairs were completed and the vehicle was returned in the same condition. The charge turned out to be for diagnostics only, but it was not clearly distinguished as such. Accurate labeling and clear communication are critical when customers are making decisions about vehicle repairs. I recommend confirming in writing exactly what services are included before approving any work.