This rating is a must for me because I received quality service and unexpected results from…read moreDiscount Tires. I own a Ford Explorer with less than 25,000 miles. I had trouble with my relatively new front passenger tire. I took it to five businesses for repairs before coming to Discount Tire Co. on Whittlesey Road in Columbus. Even Ford said nothing wrong was discovered. Another company said that I needed a new tire. At that point, I was frustrated and thought the only way to eliminate repeated loss of air pressure was to purchase a new tire then for balance purchase two. Michelin tires are not cheap. However, I didn't want to throw away money before time for it. Yelp took me to Discount Tires with the highest rating for tire repairs out of a list of 10. I was amazed by the customer service. It was discovered that I had a valve leak. Get this, I was charged zero, nothing for the repair. When I need new tires, I will buy them from Discount Tires. Plus, as I waited a short time, I heard how the agents were equally responsive and provided quality concern with other customers. Community, let's support this company.

Buyer Beware! Never had I ever experienced a place that couldn't set the camber right on tires…read morewhich completely wore out within 6 months. Paid for an alignment but they couldn't align them. They gave me a print out of how off the camber was which just shows they don't know what they're doing. Took it to the dealership and we had a good laugh. I wasn't happy about having to replace tires again but at least my family and I are now SAFE on the road!

the absolute best customer service i've ever had at a tire shop! called him 20 minutes after…read moreclosing with an emergency 3 horses on the trailer and late for a rodeo and he stayed open an extra hour for us at no extra charge! 1,000 stars!!!!! better value better ply tires then anywhere else only $131 for both tires installed and they were quick

From the owner: Quality tires for a affordable price, fast and quality work,read more

Quality service. Knowledgeable and friendly staff. Wouldn't trust my car to anyone else…read more #supportlocal

I come here for my oil changes for our vehicles. Never have any issues and a big plus is getting…read moretire rotation with an oil change.

Great customer service and very thorough on their evaluation of the issue. Upfront and honest about…read moretheir policies and procedures. Quick turnaround.

I authorized what was presented to me as a "labor" charge for my vehicle, with the understanding…read morethat the issue would be addressed. After paying, no repairs were completed and the vehicle was returned in the same condition. The charge turned out to be for diagnostics only, but it was not clearly distinguished as such. Accurate labeling and clear communication are critical when customers are making decisions about vehicle repairs. I recommend confirming in writing exactly what services are included before approving any work.

I brought my 2016 Honda Accord Sport to Fred's to get my back driver-side tire checked. It was…read morecompletely flat. Before I was even able to leave my office to get it looked at, I had to borrow a co-workers air machine to have the tire inflated enough to safely drive on it. This was my first experience with FTC. Although I know, that over-time, I will have other car issues, this will certainly not be my last experience with the fine folks down at FTC! They were open and honest with me and said they would try their best to fix the tire versus having to replace it. Luckily, they were able to patch the hole. This was music to my ears since my car is a lease and it's up in a few months. If you have an automobile issue, I highly recommend this place. They offer fair pricing, excellent customer service and timely turn-around on your repair. Thanks Fred's Tire Center for being so good to your fellow Columbus customers!

Fred's Tire Discounters…read more If you are a woman beware. I would strongly advise not doing business with Tire Discounters (formally known as Fred's tires). This used to be the only place I would use but always would have my Dad take my vehicle. I called to make an appointment to see why my air conditioner was not working. I called a few days prior and was quoted $280. On the day of my appointment the 4th of April, I had made to have my air conditioner checked due to it not cooling. I arrived on the 4th and the man explained that they would only charge me for the Freon that needed to be added. After they took my truck back. They advised me that my hoses and everything was good and the Freon was good but my compressor had went out. I asked them how much that would be. They told me they would not be able to fix it that day even though the appointment was at 9 AM that morning. They quoted $1300 for the compressor and having to charge the system again. So once I went inside the office, I found how they had charged me for draining my lines and charging a system of $400 prior to checking my compressor. After talking they agreed that was not right and they were going to refund my money. After giving the run around for 3 days and the refund was not returned to my card, I sent my Dad up there to handle it. They told him it would be returned by April 11th and if not to come back up there. On April 13th he went back up there and was told by Kim to give it until April 25th, they were either going to refund back to the card or send a check in the mail by April 25th. When I didn't receive either one my Dad went back up there on April 27th and was told by Kim that they were not going to refund the money. It took them 3 weeks to give me the run around and then refuse to refund my money. I advise you to find somewhere else to do business. Here is a voicemail from Kim saying that I was going to get a refund.

Excellent customer service and provided clear explanation of required service. Will definitely be…read moremy go-to place for tire services from now on.

Pulled in here with a tire problem while on a road trip. A long way from Houston! Turned out to be…read morea leaking tire valve but they jumped right on it and took care of it despite being extremely busy. Outstanding service and friendly folks. Highly recommend!

Brad Parker is wonderful and helpful. Takes time out of his busy schedule to send paperwork…read moreneeded. Goes above and beyond. April Collins Victory Driveaway.

this business is no longer open on Saturdays, so please change your posting to reflect that. I am a…read moreshopper of Tires First and have purchased from them for the past 10 years. Plus they also did front end work on my Toyota Tacoma, which had bad bearings and hubs. Excellent service! The only reason for the four-star rating is because they're no longer open on Saturdays.

Henry and his staff provide exceptional work at a more than fair price. In a world with many…read moreuntrustworthy auto/mechanic shops, Superior practices fairness and transparency.

I took my car to this shop on 10/14 for rear brakes and rotors. Henry and associates were able to…read moreget my car in and out on the same day without breaking the bank. Little did I know that my car would need more repairs 2 weeks later from me running over into a deep pothole on the front driver side. My car had to be towed to Superior Tire and Auto for services. This is just how bad it was...Henry and Associates got to work on my car after a couple days which I understood...they didn't know my car was coming till they got to work the next day. I called every day and spoke with either Amy or Henry about the progress being made on my car. Somedays I felt like I was getting on Ms. Amy's nerves, but she remained polite and courteous. I can't speak on anyone else's experience but if you need a GREAT shop with FRIENDLY, KNOWLEDGABLE people then Superior Tire & Auto Center is a good place to take your vehicle.

Great guys, very helpful!! Needed a tire change on a rental car. Got me…read moreIn and out right away!

I was having them work on my car because I had no one else I was next door at a different business…read morethey had told me try them so I did first time I felt I was over charged because I toldd the twice rack opinion boot I have all ready new bin the box I need put on ok he said the boot on the drive axle I saids no sir the rake opinion boot on the steering he said I just find out after we look at it I'm a few minutes i said ok never was mention again and pretty big bill I'm still pay for after loaning The money to pay them well i here again I know im getting over charged I'm upset they have had my car now 3 days plus all weekend because they were not open and had employees quit from what I see

They are well supplied with quality products. They have great customer service and checkout doesn't…read moretake long at all.

I've Shopped here a few times times. They have all the items we need. It's like Costco, however,…read moresome items they carry are not available at Costco. Customer service has been good. Some times, we stop by the deli at to purchase their hotdogs and pizza. It's been awhile since I purchased a hotdog here. Seems like it shrunk or they're using smaller dogs and buns. They still are yummy. The pizza appears to be more tasty than Costco's. I'm not sure if it's because I haven't had it in a while. LOL!