We had to make an appointment 2 weeks in advance to have a check engine light diagnosis & an oil…read morechange. HOURS pass, no call from Boyd's. We call & call...only goes to voice mail....voice mail is full (tells you we're not the only customers trying to find out WTH is going on) Long story short...7 hours after we dropped off our car & 6 unanswered calls later, we paid $135 for an oil change & a print out that the left rear tire pressure was low. Best wishes to you and any other customer you choose to rip off... I just thought Clay Cooley was a shister..then along came Boyd's to prove Clay Cooley was more "honest"...

My car had a noise that both Vandergriff and Christian Brothers acknowledged but could not identify…read moreto fix. I brought my car to Boyd Automotive based on a friend recommendation. Jordan identified and fixed the issue quickly. He also took time to explain the issue to me and print out a bulletin that I could have for future reference. These guys were great to work with!

These guys are amazing! I had a tire blow out but needed to be on my way to Dallas ASAP. Brian was…read morevery helpful and willing to offer any solution to help. He even waited after hours for my Uber to arrive! He didn't have what I needed in stock but my car was ready to go once I was heading home the following day. Cannot say enough good stuff about his customer service!

I was very happy with the service provided today. As soon as…read moreI pulled into the parking area, a gentleman greeted me and he got my car inspection underway almost immediately after I showed my proof of active auto insurance. I went into the pleasant waiting room, watched some Duck Dynasty that was playing at a good/low volume and within 10 minutes or less I was invited to pay my bill and on my way!

Had a flat on the way to Tyler and swapped to my spare. Took it to Bill Day Tire Service Saturday…read moremorning -- they had me fixed up fast! They repaired the flat, cleared the sensors, and put everything back like it should be. Great service, great attention to detail. I'll definitely be back when it's time for a new set of tires. Thanks, Bill Day Tire Service!

Came in for noise coming from the tire and to have a new sensor replaced. Waited for 3hours to have…read moreit fixed. Told them I had to be out to pick up my child from school and they made it clear I would b out b4 then. End up being late to the school and left with the tire still making noise (which I didn't hear right away... was probably a few days later I noticed). I went to another tire place to get the tire replaced. Told them about the noise and they pulled out the old tpms sensor and showed me that a regular valve stem was used. Came back to Bill Day (which I've used for years and have throughly trusted with all of our cars up UNTIL NOW)... I showed them the sensor. They show in the computer that they did a "flat repair"... which is NOT what I asked for and didn't need a flat repaired. So if they did said repair?... why didn't they find the noise that I heard in the tire and pull that loose sensor out that was floating and then to put a regular valve stem in....? I got NO apology and not even compensation for my time or paying for something that I didn't ask for. I end up paying for the sensor I originally asked for the 1st time... I asked to at least get the amount off from what I was charged for the 3 HOUR wait for the "flat repair" that wasn't done... they denied to give me a minimum of that. .... IF you go here.... DOUBLE Check their work unless you want to have to pay to get it fixed AGAIN!!!!! Very disappointed and also quite pissed about the level of care and customer service has went down from the place our whole family trusted to take care of our vehicles. Would NO LONGER recommend!!!

I took my dually truck to A&B following the purchase of 4 new tires (told by the tire dealer that 2…read moreof the rear tires were fine) and having a terrible vibration at lower to higher speeds. Tires were re-balanced and still bad vibration. The team at A&B immediately pointed out that one my older rear tires was separating thus causing the issue. Honesty and professionalism goes a long way and I definitely recommend them to anyone with need of brakes or alignment. Doorman is the best!

I would give A&B Brake and Alignment 6 or 7 stars if I could. My wife had an accident driving from…read moreDallas to Tyler and the other driver hit one of the rear wheels. It was drivable but the wheel was damaged and the car was not driving smoothly. She took it in and Mike looked it over, made some adjustments, and took it out on the highway to test it to make sure it was safe so that she could drive it back to Dallas. After doing all of this, he did not charge us for the service. He said he just wanted to help out and be sure the car would be safe to drive. Thank you Mike.

I am so pleased with the service I received. I was kept informed through the process and the car…read morewas completely restored to like new condition. i do not hesitate to recommend them wholeheartedly. Patti Risinger

We have bought 3 vehicles from this dealership, the latest being a Cadillac Escalade iQL and dealt…read morewith both Jodi and Monica. Both were great at answering questions, allowing us to take the vehicle home to ensure it actually fit in our garage, and have reached out several times post-purchase just to ensure it is still meeting our needs and to ensure we didn't have any questions or concerns after purchase. We have also used their service department for many years, including for my GMC Sierra 3500 HD, and they have always taken great care of us. They even noticed an oil leak on my GMC and were able to replace and repair everything needed under warranty while providing a loaner vehicle during that time. We highly recommend Wagner Cadillac.

I took my 2018 Honda Accord to Hanks with an issue. They quoted $3800, which included a host of…read moreitems, including injector replacement. I took it to Jack of Diamonds Honda in Tyler instead. They replaced the spark plug's and installed a new battery. Total: $500. It's been months since the repair, and my car has been working like new. I have heard very bad things about this business's pricing, especially toward women

One of the most thorough oil service events I've experienced as oil changes go! The service tech…read morechecked all major systems, reported on conditions and I left feeling like I'd gotten much more than a basic oil change for sure. Highly recommend!

Had a good experience! Look forward to coming back in the futre. The Service advisors were for very…read morenice and helpful. The service only took a little over an 1 hour. I definitely recommend and had a great 1st time experience and you can tell they try to have the customer's best interest while being of service!

Honest and friendly service. They don't necessarily fix tires, but they got me out of a bind. Thank…read moreyou so much Frank and his crew @ Honest-1 auto care.

Mr. Josh, the owner of this business showed his true colors today while I was in his shop with my 4…read moreyear old son. I arrived at 1605 asked for an alignment Front counter gal asked "the guys" and they said they "were feeling generous". Josh came out later and seemed upset because he lost his records from my prior visit in 2024 And said "he doesn't have 3-4 hours to work on my truck". Told him I just "repaired what you recommended and came in". asked them "to button it up" and waited. To my surprise, Josh found his records! told him over never had anyone so upset about repeat business and headed out the door. He chased after me and got in my face aggressively and said that "i expect everyone to bend over backwards, he doesn't need my fucking business". This was unacceptable in the presence of my kid. Kid not present, this would have been a different turn out. Thanking god It didn't go there Y'all. Proceed with caution, this man doesn't deserve your business. Notice his demeanor, I've given him several chances. A&B in Tyler is great, staff is always pleasant.

Didnt use them, but who ever was driving this truck on Saturday, September 14th at 125pm that cut…read morethe semi truck off on 323 Loop, you are a P.O.S. ! As a Mechanic, you should also know that lever on the left side of youre steering wheel is what you use when you change lanes! I would be embarassed to be driving a company truck the way you were driving yesterday! Will never use this company, cause if you cant drive the legal way, how do i know if you are doing your job on my car the legal way! Next time you should get rammed and flip a few time to learn the hard way and a possible lesson!