This man and his business is an absolute anamoly in today's world. Let me tell you why. They are…read morethorough and HONEST and dependable. In today's world, being a female and taking your car in for work has put me in the position, more often than not, to be taken advantage of and cheated on a very large scale. I experienced the exact opposite for the first time in my 60 years in this world. He advised me of what HE would do were it his vehicle and he took care of all the needs of my car while in his shop instead Of sending me running all over the city. I am a single female that was to be traveling over many states alone. I have traveled over 3 states now in a car that I feel safe in due to his exam and repair of my car. I would drive as far as necessary to put my car back in their hands. They are a business at the top of their game in honesty, service and reliability . Thank you Steve's, from the bottom of my heart.

HORRIBLE! We took our car for a windshield wiper service and left with an engine light on. Turns…read moreout the rats in the building chewed up our wires in the engine, they took it to the dealership without letting us know and we had to pay out of pocket for both. DO NOT RECOMMEND THEY DO NOT TAKE RESPONSIBILITY!!!!

Small business owners East Texas Tyler that care. You will always know where you stand with your…read morerepairs or services.

Had a good experience! Look forward to coming back in the futre. The Service advisors were for very…read morenice and helpful. The service only took a little over an 1 hour. I definitely recommend and had a great 1st time experience and you can tell they try to have the customer's best interest while being of service!

Employee quoted me a price for 4 used tires mounted and balanced. I agreed to the deal and they…read moreperformed the work. However, when it came time to pay, the price changed from what was originally quoted. Of course, it was significantly higher. Bad deal....Big waste of time....No, I didn't pay the upcharge.

My tire burst open on a nearby road. I came here and basically twenty minutes later I had a…read morereplaced tire. I was able to snack on some food at the brewery across the street while I waited and the guy even parked it directly in front so I could see when they'd finished. Really polite guys for a good price and good service.

Landon has been working on our son's truck since my dad owned it. He is still one of the only…read morepeople I trust to work on it. I drive from OKC when possible for him to check it out.

Friendly, personal service. Reminiscent of the classic mechanic of old. Honesty and integrity stand…read moreout.

I went today to have my tires rotated. I had to have two new tires put on in January this year…read more2024. I only have 7,000 miles on them. I have two other tires on the front that only have 33,000 on them. All tires are Michelin 80,000 mile warranty . They said I should keep the newer tires on the back. Which is ok then. But here they are trying to justify that my tires are wearing on the front and back. But the wear on them is even. I always have my front and back alignment done. I'm just so upset they try to talk me into buying tires I don't need. Just because I'm an elderly woman , I hate being taken advantages of. I'm pretty upset over this and I've been a loyal customer.

I wanted to thank Paul for getting me in so quickly and changing all 4 tires for me . Super helpful…read morein picking out what I needed. I'm about to go see him again for another 4 tires for my other vehicle . Thanks again to discount tire

Great place to go! They did very good work on my vehicles and I never felt ripped off. Courteous,…read morehard working father/ son team. So glad they are here.

Exceeded expectations again . Service was completed as described and ahead of time. Roy and staff…read moreare always "customer focused "..

Roy and Anthony are magnificent communicators... listening is not a lost art! My Lincoln's…read moreelectrical issue was ongoing for years and because they listen carefully, this team diagnosed and resolved it quickly. I have full confidence in their solution and recommend them 100%.

Had a flat on the way to Tyler and swapped to my spare. Took it to Bill Day Tire Service Saturday…read moremorning -- they had me fixed up fast! They repaired the flat, cleared the sensors, and put everything back like it should be. Great service, great attention to detail. I'll definitely be back when it's time for a new set of tires. Thanks, Bill Day Tire Service!

Came in for noise coming from the tire and to have a new sensor replaced. Waited for 3hours to have…read moreit fixed. Told them I had to be out to pick up my child from school and they made it clear I would b out b4 then. End up being late to the school and left with the tire still making noise (which I didn't hear right away... was probably a few days later I noticed). I went to another tire place to get the tire replaced. Told them about the noise and they pulled out the old tpms sensor and showed me that a regular valve stem was used. Came back to Bill Day (which I've used for years and have throughly trusted with all of our cars up UNTIL NOW)... I showed them the sensor. They show in the computer that they did a "flat repair"... which is NOT what I asked for and didn't need a flat repaired. So if they did said repair?... why didn't they find the noise that I heard in the tire and pull that loose sensor out that was floating and then to put a regular valve stem in....? I got NO apology and not even compensation for my time or paying for something that I didn't ask for. I end up paying for the sensor I originally asked for the 1st time... I asked to at least get the amount off from what I was charged for the 3 HOUR wait for the "flat repair" that wasn't done... they denied to give me a minimum of that. .... IF you go here.... DOUBLE Check their work unless you want to have to pay to get it fixed AGAIN!!!!! Very disappointed and also quite pissed about the level of care and customer service has went down from the place our whole family trusted to take care of our vehicles. Would NO LONGER recommend!!!