I've had 2 negative interactions with this company. First one, I had scheduled an appt online to have my heat/cool air seats repaired. I received a confirmation appt so I proceeded like normal. When I arrived, I was told that they don't work on electronics. Normally I wouldn't care, but why not call me when I scheduled this appt a week prior to let me know this? Okay, just waste my time then. 2nd interaction, I called to schedule an appt to have my rear shocks replaced through my CarMax warranty. The man who answered immediately said they don't have time... Now this sounds absurd because it's a car repair shop.. I asked well can I just schedule a future appt then? He said no... LMFAO what a complete joke. read more

Bobby and Ron are great. I didn't have to wait forever on the phone to get connected. I told them my problem, they told me to come by, found the solution and quickly helped get my car safely back on the road. Thankful for their customer service! read more

If you want quality quick service, Mr Bobby and his crew are your team for the Maintenance of your vehicles. They are caring and only perform or suggest what is needed. I am grateful to have them servicing my vehicle. Thanks Bobby! read more

I've brought my car here numerous times and every time is nothing but the best customer service, reliable and professional with the best quality he always greats you with a smile. The wait time is very short and they have waiting area outside or you can wait inside in the AC and help yourself to a cold refreshment or hot coffee.. thank you for providing the best customer service in the contra costa area read more

Grease Monkey - Cold drinks and hot coffee - Oil Change Stations Near Me - Antioch, California

I really don't like writing bad reviews for places that I like, but I have to get this off of my chest. I've been bringing my three vehicles here for the last three years for oil changes and at the recommendation of the manager there I had an older vehicle of mine, a van with 170,000 miles, replace the transmission fluid. The guy I normally deal with wasn't there so I had to deal with two younger guys. After paying $329 for the transmission flush, I noticed when they were pulling out my van that they were revving it up really high and I couldn't figure out why. the guy parks the van gives me the keys and tells me to have a good day. When I go to leave, I noticed my car will not go in reverse. It just read the engine up real high, but would never move while in reverse. I get out of my van to go and talk to the guy and he seems to understand that, this was an issue before he even handed me the keys. I monitor all of my vans so when there's a major problem, I get a notification on my phone. He plugs his device into the OEM socket and tells me that there's a major fail with the transmission that wasn't there before.completely dumbfounded I have to wait for the manager to get there so I can discuss what the next steps are because I didn't have this problem when I brought my van there. I had to end up, towing my van to a transmission place that tells me that I need a new transmission. Ended up costing me $3500. Now I'm not saying that my transmission likely would have had to been replaced anyway. But I find it hard to swallow the $300+ I had to pay to have it flushed out only to not be able to drive it away from their business. What bothered me more than anything is that they knew it would no longer go in reverse and said nothing to me at all. Just handed me my keys like everything was ok. I'm truly disappointed because I really liked this place. I'll no longer give them my business. read more

Always accommodating, and always a fast turnaround time. The staff are always working, the place is always clean, can't complain about a single thing. Thank you to the guys @ Grease Monkey Antioch for always taking care of my cars! Thank you read more

Excellent service, fair pricing, quick and efficient! I love how they are HONEST ! and showed me the old parts they replaced after service! Highly recommend this place for car service! I brought my Mazda in for an oil change and tune up. Couldn't be any happier with the service they provided! They even added vacuum service which was cool. Bobby the owner was helpful with my needs and any concerns I had with my car! This place is all around perfect with great service. In addition, they have a mini fridge in the lobby with complimentary refreshments! Definitely my new go-to place in Antioch for oil changes/car related services ! read more

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This place is always pretty fast efficient and pretty nice doesn't over charge you And will give you all the options that they provide and also takes care of you inside with free beverages. Look for Bobby he'll take good take of you, also has a clean shop read more

Grease Monkey - Complementary beverages - Oil Change Stations Near Me - Antioch, California

This place is amazing. Customer service is great. They are always friendly and always willing to land. A helping hand am so grateful that this place is in my area. There's not too many places that will put air in my tires for free so I really appreciate grease monkey and all that you do for our community. read more

Great guys and professional service I will recomend this shop to anybody Great job!! read more

Excellent service. I needed a quick oil and filter change and these guys got me in and out in no time. Very friendly and they even washed my windows. Wow! I would recommend getting your oil and filter change here. read more

Great Place, Great Customer Service,Fast & Professional! Got My Oil Change Done , Tire Rotations & Fuel Injections. Love How They Print Out A Whole Summary Of What's Been Done/What Needs To Be Done! Will Continue Coming Here, Thank You Bobby & Your Workers read more

Grease Monkey - Oil Change Stations Near Me - Antioch, California

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Friendly and does not overcharge for unnecessary work, that says it all as far as mechanics go. Honest, hard-working crew.

Last minute trip to LA and I needed to get an oil change before the drive down. I called the day before my service and Bobby (the owner) was able to give me an accurate price range. I dropped off my car early in the morning and from the moment I was greeted it was amazing customer service. Came back a few hours later and was so happy with the experience I will definitely be returning! Thank you again!! read more

I started noticing everytime I pull out my drive way, there was an oil spot. Everytime I pulled out, there was a new spot dripping. I kept thinking it could be coming from my air conditioner. But I got annoyed that everytime I pulled out my driveway, there would be another spot leaking. I went to get it serviced at Lexus because if anything major was wrong, I have insurance to cover it and I could get a loaner car. After having it diagnostic, they asked if I recently got an oil change because it was not capped right which is why my car is leaking. read more

Grease Monkey - Oil Change Stations Near Me - Antioch, California

Pretty fast oil change ! Coo people ! Definitely will back here for my next oil change Highly recommend people to hit this place up for an oil change! read more

Guys were super helpful. Called ahead of time, they werent busy. Swung by and i was next up in line for an oil change for my truck,. Awesome quick fast friendly experience. Thanks guys! Ill be back! read more

Great service. Very courteous and prompt. Pricing is just right too. I have been there couple of times and always gotten awesome service.

Just went to Costco to gas up the wife's car and noticed she was due for an oil change. We usually go to Valvoline but I saw Grease Monkey down the street and figured I'd give it a shot to save some time. Greeted by a friendly counter guy, the guys in the bay even cleaned the windows and vacuumed. No super high pressure upsell AND was cheaper then my usual place. read more

Hands down the best service ! Owner Was super kind very professional! . His employees were also very attentive and catering . I can see they all enjoyed working for grease monkey . atmosphere was great . Had Complementary coffee , Gatorade and other choices of beverages on the house ! Very clean at that ! Even got a discount for being a prior customer in mail . Highly recommend this place ! read more

I first started using Grease Monkey about three years ago because of reviews posted here on yelp. I live in Brentwood so it was a short drive. The Quality of service and the customer service at the front desk has kept me as a solid client for the foreseeable future. The bill is always reasonable and costs for various services are posted right on the counter as you check in. UPDATE MAY 4, 2019 - when Carlos is there in front, this place is an efficient and excellent business. Today, however, he was gone, and no one came in the office to help me - after waiting for some time I just left. Not happy! Guys standing around with their hands in their pockets read more

Grease Monkey - This is the famous Carlos! He deserves all The positive comments Bob w - Oil Change Stations Near Me - Antioch, California

Bobby was super helpful and kind. Every time I have to bring my car in and I see that he's working, I feel relieved because I know I'll have a great experience and great customer service! read more

Hands down the best place to get your vehicle serviced. I was greeted by a friendly smile and Eric who help me get the service I needed. Management was awesome very precise and very detailed on what to expect. I will be back and thanks guys for the amazing customer service read more

Awesome service, the owner Bobby is very professional and friendly, it's good to see an owner being on the front line. Also got recommendations of other things I should check on my truck according to the mileage. Will be back for oil changes. read more

Grease Monkey - My truck is happy after the oil change, running smooth. - Oil Change Stations Near Me - Antioch, California

Beware this people are full of shit , First -they change my brakes with the cheapest brand charged me over $300 bucks and after one week noises all over , brought the car back for inspection and they told me it was normal and they just re-adjust them leaving the place with the same noise ,I ended up bringing the car with a real mechanic and showed me the problem , this motherfuckers didn't lubricate the pins or any part making new pads wore out again I paid another $280 for new pads again Second -today i bring the car to another place to do the oil change and they show me this (pictures ) monkey grease motherfuckers crack the filter housing and didn't tell me anything instead they put silicone all over don't bring you cars here ,I don't usual do reviews but men this time is really bad be Aware read more

Grease Monkey - Oil Change Stations Near Me - Antioch, California

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A good first impression for me! They really put the customer first. Gave me a quote of how much to expect for the service I requested. The service includes vacuuming the interior and cleaning the windows. Provided me with a maintenance list summary of what needs to be done in the future according to California standards, not included in the service I came in for. The owner is really very helpful and I appreciated the care he performed on my vehicle. Definitely recommendable to my friends and family. When I have to come back a few minutes after leaving their parking lot, the owner came to me and asked, "is there anything wrong"? I said, "I just came back for my water bottle I left on the chair." PS: the waiting room is stocked with drinks. read more

Absolutely amazing. I highly recommend coming here. I went for my oil change and within 20 minutes they changed my oil, replaced the air filter, vacuumed my car, washed my windows, explained everything to me with utmost professionalism, and I left with a hot cup of good coffee and no worries. Please do yourself a favor and go here. I cannot recommend this place enough. I did not catch the gentleman's name who helped me but he rang me up and if he does not own this franchise he should. At the very least, everyone there should get a HEFTY raise. This was hands down the best experience I've had and I especially appreciate not being talked down to. They did a phenomenal job. read more

Took my jeep here for an oil change. All seemed great but no my her is leaking oil and I will not be returning here. Bobby was nice but I need this done correctly. read more

Grease Monkey happened to be the closest oil change service while driving through town but ill be returning for all of our vehicles. The technician Bobby was extremely helpful and friendly and the service was quick. It's very clean in the waiting room with complimentary drinks and they do a quick vacuuming of the front seat floors. The little extras help them stand out. Pretty much costs the same everywhere, they have a $10 discount on their website as well. read more

The work on my car was thorough and complete. I talked to the manager/owner who was able to give me info that helped me in making a decision. It was super to see soda and purified water free to customers. The staff were friendly but very busy. Grease Monkey good work! read more

Im always cautious about taking my BMW to new places to get oil changes or any maintenance but after getting serviced at Grease Monkey I definitely feel like I finally have a go to spot for any maintenance in the future. The crew here is super prideful of their work and they get you in and out in no time. Prices are fair and the shop is in a convenient spot thats easy to get into. The owner is on top of everything and the waiting room was comfortable. Love to see it. read more

I came in for an oil change today and worked with Bobby and Will. Both gentlemen were highly professional and made valid recommendations for my vehicle without me feeling like they were trying to upsell me on unnecessary products. In addition to the oil change, they vacuumed the inside of my car. They explained that normally they wash windows as well, but it was raining today so that piece wasn't necessary. 10/10 recommended. read more

Tried this place out for the first time last week for an oil change.As soon as my fiancé and I pulled up to the shop we were greeted and the service guy that took our order was super polite. Fast service and really affordable they even vacuumed the inside of my car! I would definitely recommend this place for your car maintenance needs and will be coming back for my next oil change! read more

I stopped by Grease Monkey as a first time customer because I was in dire need of an oil change. I was greeted and pleasantly welcomed by a staff member named Bobby. He was incredibly professional, helpful and kind. Not to mention proficient at his job. On top of the excellent service I was provided, they also cleaned my windows, vacuumed my car, and filled my tires with air. Overall I had a splendid experience at this business. I will be coming back again. read more

While driving my car this morning I noticed my panel under neath my car was hanging low, which caused a LOUD embarrassing noise. So I drove to the nearest place I thought could help. Soon as I pulled up I was ACKNOWLEDGED by the OWNER. I immediately told him the problem I was having he said no problem we can take of that for you. I didn't have to make an appointment to get help so I was really HAPPY about that as well. It was such a good experience definitely will be going back for FUTURE services. THANKS FOR EVERYTHING. read more

Javed and Anthony were amazing. They gave me all the information I needed on what type of oil my car needs and gave me a discount for being a new customer without asking. Great customer service combined with excellent work... in-n-out in about 20-mins as promised! Can't get any better! Thanks Javed and Anthony!!! read more

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Do not be fooled by the good reviews, the good reviews were based on the previous ownership! This place has a new owner and all new staff and it is ran horribly! The prices increased and the staff do poor work. I took my car there and they left bolts off of my protective cover that hides my oil pan. They were too lazy too put them all back on. And they charged me extra money for a basic oil filter that is not even good quality. I always took all my cars here and previously gave a 5 star review for here, but that was with the previous ownership. The grease monkey now is ran like crap! The place is a rip off and poor workmanship! STAY AWAY! read more

my lady and i recently moved and so we had to look for a new place to get our oil changed. i found grease monkey on yelp and happened to be going to costco that day so it worked out perfectly. the service is excellent! free drinks, no pressure, knowledgeable staff, quick service. that's pretty much what you're looking for in an oil change place. their prices aren't bad. you could probably find something cheaper, but i'd say they're about average price. plus they usually have a $10 or 10% off coupon on their website, which i have used twice now. they really don't seem like they're trying to pressure you into feeling bad and getting everything on your car fixed and spending a fortune. they tell you what's recommended or coming up schedule-wise on your vehicle and will ask if you want any additional services, but they don't push back if you say, "no." now, i haven't gone in when there was something seriously up with my car so i don't know how they'd handle that. i would hope that they would let me know if something urgently needed attention. for now, i think i found my new oil change spot. read more

When in today for the first time for an oil change. Big guy was so cocky quoting me prices for 6 quarts of oil when I express to him 2 times I only need one. When I informed him 130.00 was pretty steep and I would go to Oil Changers he started going in on the company. Do they use this oil do they use that oil. I told him I been going there for years worth no problem and that is so I'm going to have change my oil. The guys as always are polite and eager to get the job done at Oil Cangers in Pittsburgh.. Much love to you guys. I will never go see BIG GUY at Grease Monkey with his chest poked out.. SMH read more

I just wanted to say what professional service I just received here! Bobby was especially helpful , he printed out the times my particular car needs things done and explained it all! Under the time quoted by 5 minutes they even washed my windows and vacuumed my car! Wow! Will go here every time we need service! Bobby just won you a customer for always! Lori read more