i broke my macbook air screen horrendously and i needed a fix before the summer semester started, i…read morefound Mr.shane on google after best buy quoted my repair nearly $600 with apple care. Mr.shane is an outstanding guy, with an even outstanding repair service. As a college student it's hard to keep money in your pockets but mr.shane worked with me till the very end and i am forever grateful. THANKS Mr.Shane .

After going to the Apple Store to have my MacBook Pro screen…read morerepaired, I found out the apple care ran out and the turn around window was seven business days. A shot in the dark I found Shane "Back to life computer services" and told him my dilemma. He simply said " I got you". The communication, the professionalism, the speedy response, and exceptional work is nothing less than stellar!!' A+ Shane!! is the goat. Go see him!

Most disappointing computer repair experience ever. I had a simple issue with inconsistent…read morecharging and needed a tech to ascertain whether it was the external charger or the internal port that it plugged into. Best PC Haven said the charger was fine, ordered/installed a new part to plug into and returned my laptop for $120. Except the problem was not fixed. It was still exactly as I described when I dropped it off the first time plus the new, added problem of no sound (he'd forgotten to reattached the wired when he opened it up). I took it back and he kept it from Monday to Saturday without looking at it or initiating the return of the new part, which he said he was going to to. After I followed up, on Sunday he reattached the sound wire and said he just initiated return of the new part. I questioned him via text because he said he would order the part on Monday and almost a week had passed. Within an hour, he said my Dell laptop was now "fixed". Now the part wasn't the issue but it was the power cord. He had an HP cord that he was giving me "at no extra cost" but no refund for the new part which at this point appeared unnecessary. I took my laptop home and when I rebooted, got a warning about the power cord that could slow down operations. Understatement!!! It is barely usable now thanks to Best PC Haven. If I try to scroll my email or search or explore a website, the little circle just keeps going around. I can say with no hesitation that taking my pc to him was a huge mistake. And as a side note, the whole operation is unprofessional. You stand at the front door to give him your equipment and pick it up. And at least in my case, he clearly didn't test it after he worked on it to make sure the problem was solved and that he had not created new and worse issue.

Damaged WD external hardrive, PC Haven did so much to help on every level, went to PCW in Orange…read moreand got a mess, PC Haven fixed it. I am so grateful for getting my hard drive contents back. Prices beyond reasonable and he doesn't charge if he can't fix something. Dependable reliable and fast, am still waiting for PCW to find the parts of my harddrive that they lost and never returned after tons of money spent. Next time I will call PC Haven first.

Chapman did a fantastic job in getting my computer in a better shape than it was, including…read moreinternet, pc operating, and printer problems. He appeared to know what to do and jumped in to solve all my computer's problems. He talked to me in a way that I totally understood what was wrong and what he did to remedy all my problems. He is now my "go-to" computation guy. B7h

I needed WINDOWS 11 .... explanations of unique (to me) changes in WIN 11. Willing and able to…read morehelp ... very reasonable pricing. AFTER getting SCREWED by GEEK SQUAD ... I was really needing somebody decent, straight forward, and pleasant. Twice GEEKS .. stiffed me on showing up for scheduled home assistance AFTER ... hours of trying to even get scheduled ..two weeks later ... no show with 4 hour notice near midnight. Matthew .. was reliable, on time, within the day. TY

My Xbox 360 was shutting down with two flashing red lights. Google suggested an overheating issue,…read morebut it was barely warm, so it looked like it wasn't just an acute case I'd be able to cure on my own, but a hardware compromise. Unfortunately it was way out of warranty, and it'd be $140+ for Microsoft to fix it (not to mention how long it would take to ship it and wait for them to repair it). Surprisingly there's few local options for game console repair, but I found Apex online. Its in a barely-noticeable industrial office strip but the owner was friendly and clearly knew what he was doing - he had shelves full of consoles he was repairing, and another guy showed up to have his Xbox fixed while I was there. After explaining my options (short-term fix vs. long-term fix), the owner fixed it the same day and covered it with a 90 day warranty, which made me pretty happy. One quick note - their website says they charge $50, but thats ONLY for the short-term fix, which he explained involves redoing the soldering that has cracked from the heat and caused this particular issue. In other words, if you want to get your 360 working again for cheap even if the problem reoccurs, that's your option. If you want "the works,' which includes having them install a better-quality cooling fan and replace some parts that aggravate the overheating issue caused by Microsoft's shoddy design, then it's $100. That's still cheaper than Microsoft or buying a whole new console. I will mention that the fan they put in is LOUD. It doesn't bother me yet since I use a headset when I play, but if you watch Netflix or DVDs on your Xbox you will definitely notice it all the time. The owner said if I want to switch back to the stock model fan, I can do so under the 90 day warranty he gives, but I haven't decided whether I will. All in all, if your Xbox 360 is on the fritz and out of warranty, Apex is your place.

TERRIBLE EXPERIENCE AND OVERPRICED! "Fixed" the HDMI problem with my Xbox, but 4 months later it…read moredidn't work. I got a second opinion from another company in Norcross who charges less than half the price. That company said he did not fix it correctly and took many screws out of my console, but did not replace them. When I called to ask what he can do about the problem appearing again so quickly, I explained that I had only used the system for a week and had not touched it since because I bought an original 2001 Xbox to start retro gaming content. He insinuated that I wasn't being truthful. "Why should I believe that you haven't been using it everyday and messed it up yourself" It's dishonest to charge customers $200 for a straightforward fix, provide poor customer service and then do it incorrectly. I have never left a Yelp review before, but people deserve to know who they are dealing with.

Great local business that has been in Alpharetta a long time... know them from their Alpharetta…read moreCrossing days. Dealt with my laptop repair issue and over delivered at a good price. They also dealt well with an issue with my wife's laptop earlier this year. Trusted local business.

Very quick repair on my desktop (done by the next morning) and reasonable price. Highly recommend.read more

Been fixing Touch Screen POS systems and monitors of mine for years!…read more Great people and stand behind their work! Also great prices for POS printers and computers etc..

I run a small business, so it is always great to find another small, family-owned business I can…read morecount on. These guys are great, they do good work, they're professional and they are a pleasure to work with. I'd return for any work I need done, and I'd refer them to my friends. Bill Blokzyl Mr. Bill's Beans Coffee roasters

Robert at Alpha Computer Repair and Graphic is very pleasant and helpful. I took my computer in for…read moresome repair and tune up, he was patient, informative and professional. I also felt their fees were reasonable. I would recommend him to my friends and neighbors.

When I first called this company, I thought I'd be working with Matt Karls, the man shown on their…read morewebsite as the owner of the company. Instead, the whole process has been very impersonal, like dealing with some no-name large company, not a locally run company. Despite asking for an experienced technician to call to help with the computer issue (Chrome throwing up an error message several times a day) a young-sounding man called who despite knowing what the problem was in advance, had done nothing to prepare for the call. He didn't have any ideas regarding how to correct the issue I was experiencing with the Chrome browser. He checked a few things that I had checked a million times. This was a complete waste of money and I still haven't received an invoice from the company, but today I received a harassing text from some company called SquareUp threatening to turn the bill over to collections if they don't receive payment. Have no idea if it's regarding the non-work done by Roswell Computer or not since I'm still waiting for an invoice from them. When I looked up the number, it's from a place called Atlanta Repair Computer Service and NOT from Roswell Computer Repair, so have no idea if it's even the same company. Update: Talked with Roswell Computer Company today and they claimed to have emailed an invoice and stated my email correctly. However, when the representative started spelling out the email, he stopped and said that they had a typo in the email address and that's why I hadn't received it. He corrected their typo and the email arrived shortly aftward. Avoid this company! They do not have experienced technicians contact you even when you specifically ask for that. They waste your time doing some of the things you've already done. Matt Karls, the friendly face on the website, will not be calling you or coming to your home to help with your computer.

I called a week ago and left my name and number for a computer repair. The answering machine said…read morethey will get right back with you and I am still waiting for a call back! Poor service!!!