Salazar was absolutely wonderful to work with for my mom's funeral arrangements. They helped…read morearrange transporting my mom's remains from North Carolina to Albuquerque and made every step of the process smooth. Their communication was excellent and their compassion really showed in all my interactions with them. I cannot recommend them highly enough!

Full disclosure, I'm not the next of kin…read more Death is one of the hardest emotions, most stressfully moment of an individuals life. When my loved one died they were very nice initially. However, through the process there were moments where they were missing a sensitivity chip. I tried to put myself in their shoes. I understand they do this every day but the remaining loved ones don't. I had never had to go this process before. I can tell you that my heart was breaking and I had to bow down numerous times to obtain guidance and information. It was cold at times. I don't fault them for the family drama that ensued after, but I guess I assumed incorrectly that I would be treated a little more kindly. In the end I was put in my place very coldly, but I had already paid so not much to lose for them, I guess. I scored a 3 stars because Catherine went above and beyond to help me and was very patient with me. Thank you.

Full disclosure, I'm not the next of kin…read more Death is one of the hardest emotions, most stressfully moment of an individuals life. When my loved one died they were very nice initially. However, through the process there were moments where they were missing a sensitivity chip. I tried to put myself in their shoes. I understand they do this every day but the remaining loved ones don't. I had never had to go this process before. I can tell you that my heart was breaking and I had to bow down numerous times to obtain guidance and information. It was cold at times. I don't fault them for the family drama that ensued after, but I guess I assumed incorrectly that I would be treated a little more kindly. In the end I was put in my place very coldly, but I had already paid so not much to lose for them, I guess. I scored a 3 stars because Catherine went above and beyond to help me and was very patient with me. Thank you.

Reflections is a God send! Our Mother died during the height of COVID deaths…read more Not knowing Reflections, we had Mother's body taken to another mortuary the evening she died. We called the next morning to discuss arrangements, and were informed we can't meet to start the death certificate process for cremation for 13 days because they were overwhelmed. We called a couple other funeral homes and were referred to Reflections, whom we called immediately. All on the day of the initial call to Reflections : Louis, the 4th generation mortician/proprietor took the death certificate information over the phone; had Mother's body picked up within 2 hours from the original mortuary; met with us at 2:00; got her death certificate signed by the doctor, and got her cremation approved by the office of medical investigations, and delivered the signed and approved death certificate to the State for printing -- all before we left his office at 3:45!Louis was completely transparent on their very reasonable prices and options. It was amazing. Two business days later: the obituary and picture were posted to Reflections website, and we picked up Mom's urn and death certificates. We were very grateful to not draw out the process. Just as important was Gloria's and Louis' sincere empathy. They were genuinely interested in hearing about our remarkable Mom. The experience was comforting. This is a picture of the gorgeous urn.

We couldn't have had a more positive and wonderful expeience than that of Trujillo Family Funeral…read moreHome's handling of our mother's death. Such care, profesionalism and genuine concnern made a hard time much more bearable. It was a true "mnistry" to us. John S.

I am extremely disappointed with the way my family has been treated. After my father's passing, we…read moreexpected professionalism, compassion, and respect. Instead, we experienced the opposite. The funeral home did not confirm a child that was signing for her father had other children, taking her word for it, proceeded to cremate my father without expressing to his other children. when finding that out they asked my brother to sign a cremation paper (to cover them) *after my father had been creamated* someone they claimed was authorized but they apparently failed to properly verify that person's identity or relationship before doing so. As a result, my family has been left dealing with the consequences of what appears to have been a serious mistake. When I emailed seeking answers and a resolution, I reviewed a call met with a hostile and disrespectful attitude, stating to stop emailing her (the owner) Rather than listening to my concerns or offering empathy, or sympathy. I was yelled at more than once over the phone. It was shocking to be treated that way by someone who called herself the owner. while trying to resolve an issue involving my father's remains, that did you help the issue due to consistent yelling and disrupting me and my concerns. and also going back on what had already been told to me from the so called director. both are documented. their big mistake is also documented and according to the state was a huge mistake on their behalf. To make matters worse, instead of taking responsibility for the situation or working toward a solution, they have refused to provide me with my father's ashes until i have paid half of what was already paid for. and have now expressed my brother is not my fathers child because of documentation they failed to ask for but had already had him sign as a son for. Families place an enormous amount of trust in a funeral home during one of the most difficult times of their lives. Based on my experience, I cannot recommend this business. I hope they improve their procedures for verifying who is authorized to receive cremated remains and treat grieving families with the dignity and respect they deserve.

Recently I was informed that I was going to receive a plot as a result of entering a drawing. When…read moreI went in to get the certificate for the the plot there was confusion when I got there. The person who had scheduled the meeting was not there and those there were not clear as to why I was going to be there. In addition the free plot came with a lot of restrictions that I questioned whether is was worth it or not. They were more focused on selling me other services.

My wife has been buried there since 1973, and the whole cemetery is well taken care of. Beautiful…read moretrees and peaceful atmosphere, thank you Fairview.....

They're very respectful and explain everything in detail to you. They do a beautiful job.read more

Over the last few years we have of our pets cremated by lasting paws…read more It was arranged through our veterinarian at bosque animal clinic. They do a wonderful job. The price is very reasonable. They take care In taking care of our beloved pets.

This is now my 2nd time in 10 yrs using Direct Funeral. Libby was the director I worked with both…read moretimes and she is pretty amazing at her job.. She made all the arrangements easy and had sugestions to things I was still undecided about. In this particular time in my life, she made it so easy for me. Saying thank you just isn't enough, but Thank you!

The death of a loved one, is never an easy thing. My sister and I recently had to deal with the…read moreaftermath of such a loss. After a sudden short illness, a sweet wonderful member of our family passed away. Although exhausted from hospital trips, overnight stays & all that comes with the terrible knowledge that a life is ending, arrangements must still be made. We were recommended Direct Funeral by a wonderful nurse at the hospital. We called and they were amazing. Robert was the gentleman who helped us. He listened respectfully to what we wanted. Answered our many questions and did not try to push us into things we didn't want. We chose something simple & were very satisfied with the service & price. We are very grateful for his help. I would absolutely recommend them to anyone.

I send flowers on the holidays and special occasions to my family in Albuquerque. I tried different…read moreflorists until I found Jim and Charlie at Manning Florist. Now I call Manning exclusively. Their exotic arrangements are breathtaking and they always arrive on time. My sister is always so impressed that she sends me photos. On top of all that, Jim and Charlie are always so nice...and they send me a card every time thanking me for my business. Beautiful arrangements and awesome customer service...I highly recommend Manning Florist.

I have shopped around for a good price and this place is overrated and overpriced. I would look…read moreelsewhere or just get your flowers from Albertsons or something.

Awesome experience! I had a simple conversation with the florist about the style of bouquet I was…read morelooking for but mostly left it up to her expertise. My wife got this beautiful arrangement delivered the same day to our hotel room, and it really made for a special day. She totally nailed the style I wanted. Highly recommend. This was the second time I went to Sonrisa and this time I ordered a different size/price. Friendly for any budget, but she never skimps on quality regardless of how much you're spending.

A big thank you to Sonrisa Blooms for creating a floral bouquet that far exceeded my expectations…read more Diane assisted my the entire process as I was calling from out of state She took the time to ask questions and get to know my Mom's personality. She designed an arrangement to match her style. She called my Mom to arrange a delivery day and time to ensure they were properly received. Diane also sent me a picture of the flowers to include me in the surprise. The customer service, communication and care I received from Sonrisa Blooms surpasses anything I've encountered. I highly recommend and know the flower/gift recipient will be happy, just like my Mom.