Lovely Christmas store that has some really nice and unique Christmas ornaments and decor . I purchased the three wise men (Dine made) and a few Native American ornaments. Staff is amazing and prices reasonable . read more

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Cool spot- the owners are excellent and very welcoming, no matter where you're from. They have local artists from Santa Fe and Albuquerque (and other places around the state), and their prices were SO reasonable, which shocked me. I was expecting much higher prices for a shop like this. I got to purchase gifts for Christmas for friends and family, and I got 4 different people's gifts for less than $50- all from local artists. I was pleasantly surprised with both the service, the cinnamon-y ambiance, and the prices. If you find yourself in Santa Fe, definitely check them out! read more

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I have been buying precious ornaments from area artists for the past 30 years or more. Love the owners and their (former) "guard" dog. Will be back in the area soon. read more

Very lovely shop. Reasonable prices for handcrafted ornaments. Wonderful couple helped us. Gave us the story of the ornament that I picked. Huge selection, something for everyone. Also gave terrific recommendations for place to grab dinner The Shed and breakfast Tia Sophia. read more

As you can guess, this is all year round Christmas store! Very close to the Plaza, easy to stumble upon! We like to buy X-mas ornaments wherever we travel, so I was shopping for specific items! This store is big, it has everything you can imagine and more. From generic ornaments and generic brands to local inspired items, what I was looking for, ornaments with motifs specific to New Mexico. Nice customer service, huge selection! read more

I've been purchasing overpriced lights from here for years for two reasons: 1) I wanted to support a small business and 2) they guaranteed the lights so if they broke you could mail them to them and they'd fix them. This is despite sometimes looking up the same lights online right inside the store and often seeing them cheaper elsewhere, but then buying them from the shop. I just called because my Jack Skellington lights purchased a few years ago are broken and I wanted to mail them back. To my surprise, I was just told that they don't do that anymore. So even though these were purchased with some guy (I think he is one of the owners) reminding me I could bring them back if there was a problem, they apparently aren't going to honor this. These lights have a price tag from the shop of $34.50. They are $20 online from Walmart now. I will not be shopping here anymore. Feeling ripped off when you supported a business and then having them pull a switch-a-roo isn't cool. read more

This small shop has some cool stuff by local artists like Kimo DeCora as well as some cheaper ornaments. It's great for picking up gifts. Parking is terrible in the area so if you go, it's worth checking out more shops nearby in this crowded, touristy part of town. There's 3 staff. 2 are helpful, kind, and seem to enjoy their jobs. Then, there's the one staff lady that seems to hate her job and people. Ole Scrooge was short with customers, made all sorts of facial expressions, snide remarks and was unhelpful until she got called out. We dropped about $150 here on 7 ornaments despite the cringe of feeling like annoying tourists. Sadly, that stands out to us versus the cool items and other 2 delightful staff. read more

This Christmas shop has a wide variety of interesting ornaments, many of them handmade by local artists! In fact, the ornament that I purchased came with a little blurb about the artist that made it. The clerk that rang me up (who I think may have been the shop owner) was incredibly knowledgeable about their ornaments and the people that create them. A very charming store with a unique inventory, definitely worth checking out! read more

I am usually hesitant to go into Christmas stores as they are usually overwhelming and packed with tons of stuff made in China. This Christmas store was open later than some other shops, so after having a nice dinner downtown, I walked past the store, noticed their lights on and such a welcoming atmosphere, and decided to head inside. This shop was pleasantly surprising. The owners are incredibly friendly and truly thrilled to have you in their store. They talk with people as they check out and find out where people are from and even will give recommendations. What I really loved about this store is that is not overwhelming with their displays everywhere. The couple who own the store have different trees displayed throughout, but it is not crowded with holiday themed things everywhere. The best part about this Christmas shop is that there are so many local artists that are represented here. This is wonderful, because not only are you supporting local artists, but you are also able to find more unique ornaments made with different materials, at reasonable prices. I ended up purchasing ornaments for gifts, as well as for myself as a beautiful memory of my love for Santa Fe. read more

If I could give ZERO stars I would. The two women working there were absolutely horrible to us the entire time we were in the store. Either one of the women at any given point would start following us; one even stopped me in my tracks while I was near the door. My wife and I bought something and my in-laws cashed out behind us. Wife and I left the store and next thing we know is my wife is being told to come back in bc she stole something. (WHAT?!) We went back in, my wife emptied every single pocket of hers and there was NOTHING that belonged to the store. Then one of the women was pushing the narrative that my wife went outside and dumped whatever she "stole". I asked that they pull video footage to which they said they didn't have cameras. And, really, if there were so certain she stole something, why not say something while we were still in there?? Why would they let us leave?? They threatened to call the police in which we replied, "PLEASE DO!" We ended up leaving bc neither the two awful, ignorant women nor their store deserved any more of our energy. Oh, and all of their products are very cheap looking; a lot of the ornaments were plastic (which you can get cheaper on Amazon.) read more

Christmas all year round? That's right, Christmas trees filled with ornimates galore. I enjoyed looking at all the different trees. My boyfriend and I, ended up playing with some shades that created images when you looked at the lights. Sadly we didn't buy any. I ended up buying a gift for my coworker, a cute red chili made out of glass. How New Mexico. I overheard the owner say he's been there for over 20+ years. Wow! Super nice and a great place to walk around. read more

Love shopping in this store! Just off plaza in Santa Fe, very quaint.. Shop full of Christmas decorations, ornaments and Christmas Villages Great selection Owners are very friendly and helpful read more

The most amazing customer service of my life. Bought a miniature castle a few months before Christmas last year. Opened at Christmas and one of the outer gates had two identical pieces instead of mirror-image pieces, so it didn't work. Called them, assuming they couldn't/wouldn't do something 3 months after-the fact. Shock #1: The remembered me and the specific castle. Shock #2: they said they would open up one they still had in the back, set aside the gate pieces, and let me choose which one I needed next time I was in town. Wait, what? No receipt, no questions, no care how much time had passed. They just wanted to make it right. For real? Turns out I never made it back....until yesterday, 15 months after my initial purchase and a year after the phone call. I'm in the shop and as I'm checking out he asks me how my castle is doing? I'm still trying to get over the shock of him remembering me 15 months after I was last there when he reaches under the counter and pulls out the gate pieces!! Whaaaat? He still has them set aside for me?!? He hands them to me and I don't even remember which one I need so he just tells me to take them both and bring back the ones I do not need, Seriously? I couldn't believe it. I was still in shock driving home. With Amazon and all the big box stores, small mom and pops like The Shop survive because of AMAZING customer service, personal attention, and actual care for their customers' satisfaction. Yes they have a huge selection of things you'll find nowhere else, and at good prices, but this is that rare gem of a store that understands that remembering some stranger's tiny piece of plastic 15 months later means so much more than two-day shipping. And you get all of it without being asked for an annual membership to support a hundred-billionaire. Please support this amazing, locally owned store that all others should emulate. They have awesome stuff, reasonable prices and customer service that is quite frankly off the scale. TLDR; Store owner made my purchase right without a receipt because he remembered me and what I bought 15 months later. Great store with great stuff and a mom and pop we should all support. read more

Wonderful place to shop! It is a family owned business and they made us feel like we were apart of theirs while we shopped! It was the most welcoming experience I had in Santa Fe. We bought a ballerina for the tree. read more

Lovely shop owners and wonderful selection. Super cozy shop. You walk in and immediately feel excited for Christmas!!!!

such a wonderful shop. very friendly owners who are so pleased to have you in their shop. they have so many ornaments, for every taste. a must for anyone who likes to add meaningful ornaments to their tree. read more

Owners went out of their way to find inventory that was not on the floor with haste and grace. Also saw them giving local tips hospitalietably to tourists. Will come back. read more

These guys were really awesome, very down to earth and approachable. Their variety of Christmas memorabilia was really cool and being able to talk with Rick and Janice was a huge plus! Looking forward to making this place a traditional stop during the holidays. read more

Been a customer forever 20 years and ALWAYS find special CHRISTmas ideas, And always coupled with terrific knowledge and a serious number of special SOUTHWESTERN gifts, products and ideas. Cowboy Santas, tree ornaments and many many ideas and selections that will match a gift for virtually ever person on your list. Equally, when you are looking for that special "take home" item as a keep-sake from your visit to Santa Fe = this is the single place to find it. Did i mention a shop keeper and his wife that are very very helpful!! read more

I have never understood how these Christmas shops stay in business year round. After walking by and then going into this store I get it. They had the cutest New Mexico themed hot air balloon ornament. I went into buy one for me and then 3 additional as gifts and ended up finding several other ornaments. They have the ornaments displayed neatly an in a nice cohesive fashion. They have several special designs that will remind you of your visit to Santa Fe, New Mexico and the Southwest. read more

If you like Christmas, here is a great place to go! Their selection ranges from Star Wars to nifty little Christmas Villages and Santa Fean stockings. Too bad the Customer Service was totally absent. Rather than provide my wife and I with a quick "hello, let us know if there is anything we could help you with" we overheard the counter service passionately discuss politics - my Christmas Spirit was extinguished. Who wants to hear about Trump while thinking about what surprise Christmas ornament they may get their spouse for the upcoming holiday season? We left the store without so much as a "thanks for stopping in." Think I might stick to an online purchase verses visiting this place again. read more

Very helpful owner. Located unique local ornament for me and was super friendly! Lots of good selection of not just commercial ornaments.

This little shop has a fabulous selection of unique Christmas ornaments, with many ornaments depicting places in Santa Fe and northern New Mexico. When we were there shortly before Christmas, the shop had run out of the handcrafted ornament of the Cathedral Basilica of St. Francis of Assisi, so they shipped one to us free of charge. It arrived quickly and in perfect condition! I highly recommend this shop both for its selection and for its customer service! Thank you! read more

Great selection of Christmas ornaments - many with a Sante Fe motif. Prices are very reasonable and the owners are very personable and helpful. Bought Sante Fe and Chimayo chapel ornaments here 2 years ago and was back last week and purchased a Loretto Chapel and 3 other ornaments for our Christmas tree and mantel. The variety of items is much different than 2 years ago and all stock was high quality. Just down the street from the Palace of Governors and well worth the walk to and time spent in the store. read more