Wow.....I wish I would of read these reviews before I got into this disastrous situation with Grant Johnson!!!!! I hired him to install a sump pump and should of listen to my gut feeling when I met him. He visited my home, gave a great speech about himself and proceeded to tell us that he doesn't advertise because his work spoke for itself and that he didn't need to spend lots of money on advertising. Was a little concerned about all the shortcuts he was willing to take, electrical, city approval for digging sump pump ditch, etc. and that he only showed up to receive payment. He was very suave at convincing us that he had worked for most of our neighbors in our community and that his work would pass any inspection. I had just come off of a very emotional loss in my family and was anxious to take care of some business with my house. I convinced myself he had to be a good person, stating he was a christian, etc., etc., etc., I felt I could put my trust into this man....me being a young girl that was very vulnerable, which I believe now he took advantage of. Several months later after the completion of this job....I called him with some questions....reasonable requests, if he could come out and do an assessment and answer my questions so that I can troubleshoot for myself in the future. He was very short with me and asked, "didn't my worker tell you what you needed to know at the time about the job?" I stated well, you do not always know what to ask at the time. He stated I was arguing with him and said if you wanted to talk any longer, it would cost a $95.00 service fee. He continued to tell me that was the final word and continued to yell at me....then he hung up on me. I so wish I wouldn't of rushed into this project, unfortunately, emotions and poor judgement on my part. I never want to speak with him again. The most rude, unprofessional man I have ever met. Such a reasonable request.....easily accomplished by a simple visit or a kind word. I am still so shocked I can not believe it! I will follow up with an inspector to make sure this job is by code and is safe for my home. I will hire someone else if I need follow up. The warranties I have under his contract, if needed will have my attorney contact him. Very disappointed in this human being.....how such a simple reasonable request went so wrong!!! :( read more