Back on 2019 I had an irrigation system built by a landscape company in Portland. I recently needed some work on it and called them but they indicated they no longer do work in Vancouver, but when I asked if there was anyone they would recommend, they said Simple Lawns. I had a problem with two leaks in the irrigation system. You could see water getting into the valve boxes when you turned on two of my zones. My suspicion was that the water pipes coming out from the valve to the irrigation tubing had broken when I had a contractor install a pumped sewer system last fall. The trench for the sewer pipe went across the water outlet pipes from the valve boxes. I called Simple Lawns to see if they could come work in fixing the leaks. They were able to schedule a visit by their irrigation expert within a few days. I paid a deposit which was for the service call to diagnose the problem and assess how much it would cost to fix. The employee came and looked it over and was able to fix it right away. He had it fixed within an hour or two. I was surprised it was possible to fix it so quickly, and he indicated the cost would probably be just the service call fee or a little more. The one slightly odd thing was I didn't get a email from the company to indicate the job was completed and that there were no additional charges. But the repairs were successful and they didn't send any additional bill, so I figured that was the situation. I was dreading trying to get those leaks fixed and I was amazed how quickly they fixed them and that it cost way less than I expected it would. read more

They wanted to do way more that I asked for I asked for a simp, too small gardens to be weeded, I get back a reply that I needed more done than I said, well, you know what? I wanted what I wanted, and they insisted on doing something more than what I wanted. So that's why the one star review. The people were perfectly wonderful. This is probably a nice service and all that, but they 're insisting that I need something done more. When I ask for something specific, and they won't do what I asked. They insist on doing the higher price job. So, that's not good service. Not for someone on a fixed income. read more

Very nice, easy to work with. Planning to use them again this fall. Would recommend.

Had Simple Lawns remove the existing lawn and install new sod in our multi level back yard. The entire experience was first class! From coordinating all the administrative details with Mike to onsite foreman Eduardo and his co worker prosecuting the work I have only the highest praise. If you need a capable, timely, efficient and effective you need to give Simple Lawns a call, you'll be glad you did! read more

Simple Lawns Landscape Design - Transition between upper and lower yard - Irrigation Near Me - Vancouver, Washington

I contacted them through their website regarding a landscaping project a week ago - no response.

I am thrilled with my revitalized front yard! Simple Lawns gave my front yard the glow up I wanted and more! Roman and Roberto did such a FANTASTIC job. They worked so hard and were great about communication. They did so much in such a short amount of time. I'm truly shocked. They delivered on their promise and their work ethic is second to none. I would recommend this company and Roman and Roberto to anyone! Igor, the project manager, was also great to work with - he communicated and addressed all of my concerns immediately. read more

They response quickly. All my questions were answered on time. I highly recommend this company.

Could not get a hold of a real human being. Too much AI, this is horrid customer service.

Great communication Clear quote Expert Installers We'd work with them again We had a boulder retaining wall, Astroturf for the dog run and they did a great job read more

I cannot say enough positive things about this company's service and the hard work they're employees put into making it run like a top. I had a wonderful experience with everyone on my landscaping overhaul. From my sales guy Mike Kyry, to the incredible 3 guys that did the work at the house, Orlando, Cristobol, & Anthony. They really went over the top on their efforts to make sure everything got done and to my needs and satisfaction. And lastly to the lovely ladies that helped me with the payment process Paola & Emma! It was a one of the most positive experiences I have ever had with hiring a professional contractor to work on my home. Not to mention the end result is SOOOO much BETTER!!! I am truly enjoying being in my yard now! It was a no-brainer to go ahead with hiring them for my weekly maintenance. I just can't give enough accolades. I can only suggest you give these folks a shot with any of your lawn care & landscaping needs. You will NOT be disappointed! read more

we previously tried two other companies that did an absolute sloppy job. we switched to Simple Lawns and we were so happy with the job. Mike came out twice to walk through everything and make sure I got all my questions answered before signing with them. They provided exactly what I was looking for and got my lawn and flower gardens all perfect Looking. We were so happy with how it looked. read more

Sprinkler system repair/replace heads. The Technician was EXCELLENT; the Customer Service and Communication was TERRIBLE!!! Communicating with AI is extremely unhelpful, frustrating and very off-putting. THERE IS NO SUBSTITUTE FOR HUMAN CONTACT. PERIOD. No one called me back when AI "Daniel" or whoever it is said it would have a human call me. Finally someone did call and say the tech would come on Monday 6-22, but did not give a time. It has been extremely frustrating trying to communicate with this company. HIRE ANOTHER SKILLED TECHNICIAN, People!!!! And hire another HUMAN to speak with potential customers. And let me TRAIN them in communication skills. read more

The guys cleaned the water feature and put mulch on the flower beds with care for good value. I would hire them again for our yard needs.

My team was: Igor (PM), David (estimator), Oleg (designer), and Diego and Antonio were the Landscaping crew. A little bumpy start but this team made it work. Diego and Antonio did an amazing job of our huge yard full of deep, unsettled clay-mud. They worked so hard to make our yard look amazing. read more

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Had an issue with cement work and drainage, Alberto came out and assessed the issue . He did a great job to address the problem without cutting into the cement and compromise the sidewalk. read more

Very eager to have you sign. Once you have onboarded, they don't care. Had numerous tasks they promised to do. 3 Weeks went by. None of the promises were kept. CHANGE YOUR NAME TO SIMPLY USELESS. read more

I'm really happy with this job from Simple Lawns, and would happily recommend them. Mike was great to work with. I called because I had dead sod and dreams of building a garden, so I asked him to tear it up (including plastic mesh) to replace with bark dust and he said "no problem". Then he looked at all the other little landscaping jobs around the property and said "we can do that" Eduardo then came out to do the work and I was blown away by how skilled and efficient he is. Check out the pics as they say it all: two days this man did twice as well what would have taken me two weeks. Now the whole place is a blank slate for me to work with. Thanks so much! read more

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What a great company! My neighbor was experiencing an area in his yard that was retaining a lot of water last summer. Our fence is directly adjacent to their soggy area, so since they're downhill from me, I called around for a plumber or landscaper to come search for any leaks in my watering system. I couldn't find anyone willing to do the job until I happened upon Simple Lawns. They came out to our small town and exhaustively tested my front and back yard systems both in the ground and at the controller. Thank goodness no leak was found, but after checking my watering schedule timer, they surmised I was probably overwatering. I wish I could remember the name of the young man who was here; he was so friendly and helpful and professional. Then at a later date I phoned them for a quote on a job I needed done in my small backyard (install a gravel path to allow me handicapped access to my garden). The gentleman I spoke to on the phone was so kind and helpful. He was ready to send someone out to do it but after speaking to me he determined that I could do better just by hiring a local handyman to do the job. He spent a lot of time on the phone with me at no charge, patiently telling me specifically how the job should be done and what materials to use. I am so grateful for his help, and now I can get out into my yard. At Christmas this year, Simple Lawns sent me a beautiful box of artisanal chocolates, even though they only did one job for me. They are the absolute best! read more

We originally rated Simple Lawns as one star but after receiving a response from the owner, we're updating it to five. Since posting our review, we've spoken to the owner and voiced our issues and he was super responsive. He apologized and offered to make it right. It sounds like this doesn't happen very often (based on reviews), and every now and then things fall through the cracks which is normal for a business. We ended up getting a leveled yard and we're happy with the way things turned out. It's very impressive and refreshing to have a business admit their mistakes and offer to make things right and, ultimately, we're glad that we went with Simple Lawns. read more

Very thankful to Mike and his crew for helping us clear our weed infested backyard hillside. They worked efficiently and provided top quality service, will definitively be recommending them to our friends and family! read more

Simple Lawns Landscape Design - Backyard - Irrigation Near Me - Vancouver, Washington

Updated after company response: When Oleg had asked our budget both over the phone and when he came out to look at the yard, I told him our budget was 4-5 thousand. He then made a quote for 10,000 so of course adjustments had to be made. Once the quote had been approved, we had to call the company and ask to schedule the job, to which they responded that it was already scheduled. We did not confirm a date so this was news to us. The day that the job was supposed to happen came and went with no communication. We called the company every morning for a few days to ask what time to expect employees to show up, but each day we were told that our job was rescheduled and someone was supposed to have let us know, but they didn't. Once the crew actually showed up, the weeds that we had asked to be addressed were much more significant than when we talked to the designer because so much time had passed. Regarding the dog poop, I told the employees that I could have it cleaned up and they said "don't worry it's all part of it" so I do not see why this would have been a problem. Once the job had been started, the company tried to double the price on the quote that we had already approved for the weeding portion. We declined that and ended up adding 50%. The designer then said to "not expect perfection for that price because the crew isn't happy". He immediately tried to take it back, but surely enough we were left with a much less than perfect job when the crew was done, around 9:30pm. When we called back to get the weeding taken care of further, the company said they would make it right and then add in a weed spray for our troubles. Eventually another employee came out, hand pulled maybe a small bucket of weeds, sprayed a small section of our yard, and then left after less than 30 minutes (video below from right after employee left). When we again called the company to express our concerns, we were given a discount that was less than the price of the weeding, especially after we had to add an additional 50% of the cost. Regarding the patio and polymeric sand, there was a heavy amount of sand on all the pavers and the siding of our house (pictures below). If this was caused by rain, the company should have waiting until it wasn't raining to do so. They seemed to have no problem supposedly "waiting out the rain", in June, when it was convenient for them to continue leaving our product unfinished. We understand that an employee had a family emergency and our thoughts are with that employee and his family, but personally I believe that another employee could have easily come out and finished the job. Additionally, we received no communication that there was an emergency and the job would be delayed until after we called the company when they missed the day that they said they would show up. I am beyond disappointed in the constant asking to remove my review. There has been little effort shown to make this experience better for us and a significant amount to get the review taken down. Yes, poor reviews are bad for business but bad service is even worse so the energy would be better spent fixing quality of work and communication than nagging at a customer to hide their experience. This is not even all the concerns and negative experiences that we had with the company but we are beyond tired of dealing with this. The job is finally done and we are ready to move on. I hope the company is as well. Respectfully frustrated, The Hurts read more

Simple Lawns Landscape Design - Sand on pavers - Irrigation Near Me - Vancouver, Washington

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We felt like Simple Lawns were the most knowledgeable company we got a quote from. They squeezed us in earlier than expected and the job only took 2 days. They also were able to pivot and help fix a few issues that weren't expected. The owner is super responsive and willing to help when issues arrive. read more

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Thank you Simple Lawns for a new green backyard. Igor and the crew did a great job installing new sprinkler system and planting new grass for my family to enjoy. read more

Simple Lawns Landscape Design - Irrigation Near Me - Vancouver, Washington

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Ever since we moved in, we've had terrible flooding problems in our backyard. The builder tried a bunch of things, but they were ultimately bandaids and didn't address the root issue. My wife and I decided we needed help and reached out to 3 companies. Each had different ideas to combat the problem, David @ Simple Lawns really sounded like he understood the problem and came up with some great ideas. We agreed on a design and start date and off they went. Igor and his team were amazing and knocked out the project in 2.5 weeks. We were able to discuss slight variations on the fly and even after the final walkthrough, they made sure that every concern, question and request was handled perfectly. We're so happy not to have to use a canoe to get around our backyard anymore. read more

Simple Lawns Landscape Design - Before and after Simple Lawns came - Irrigation Near Me - Vancouver, Washington

We just had our front yard landscaped by Simple Lawns LLC. (October 2024) Our house is in SW Portland and our front yard has a steep incline. We first worked with David, who helped choose all the plants for our yard. We are very happy with his choices. Before our yard could be planted, Ignacio and Diego had to clear out most of the existing plants and weeds. Plus they put in an irrigation system with drip lines. They did an amazing job! Igor, our project manager was very attentive when we spoke with him. read more

Simple Lawns Landscape Design - Our front yard, just landscaped. October 1,2024 - Irrigation Near Me - Vancouver, Washington

We are extremely satisfied with the work Simple Lawns did on our backyard remodel. From the initial landscaping design to the final touches, David and his team showcased their expertise and knowledge every step of the way. They were highly professional and also easy to work with, whether it was landscaping, plant selection, choosing materials, addressing uneven ground, or installing the sprinkler system. Now, as we enjoy our beautiful yard, we are deeply grateful. Thank you, David, Oleg, Hector, and the entire crew for transforming our space so wonderfully. We will definitely recommend Simple Lawns and look forward to working with them again in the future. read more

Simple Lawns Landscape Design - Irrigation Near Me - Vancouver, Washington

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Update: Vitaly (owner) came by and apologized for the problems and promised to fix them. He acknowledged the issues should never have happened and quickly sent our crews to clean up the back yard and the low voltage electrical, added a light to fill in the gap in the front and put a fake rock over the exposed electrical for the septic pump. He also provided free maintenance for a month and everything looks great. I appreciate Vitaly coming and rectifying the problems! read more

Did a great job on our lawn. They were fast to come quote and complete the work. Professional and provided a competitive quote. Got all the work done in one day (remove bark and install rock). They started later in the morning than expected and we had to reach out to know where they were at but smooth sailing after they repaired their truck. Would recommend! read more

Simple Lawns Landscape Design - Backyard after the rock installation - Irrigation Near Me - Vancouver, Washington

Simple lawns and landscape design has done a great job with maintaining my front/back yard. They are always on time and my yard looks perfect after each visit. Mike has been my go to contact and he has been extremely responsive. I would definitely recommend simple lawns to anyone looking for yard services read more

Great experience! From the first call to later meeting Vitaly and Oleg the designer I was pleased. Great company culture. Quality work and overall pleased read more

We've hired Simple Lawns & Landscape for multiple jobs now and are incredibly happy with both the process and results! Will definitely continue to go to them for our landscaping needs. read more

After getting the system installed in the winter I never had a chance to fully test out the sprinklers. When it came time to take advantage of the sprinkler system I found a minor issue and contacted simple lawns and they sent someone out right away and took care of the issue. Customer service was amazing! And system works great! read more

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Initially, we chose Simple Lawns based on their excellent reviews. When we met the owner to describe what we wanted we felt he really listened and made clear how he would go about the project. Once the bid came in it was on par with others we had received from other contractors. As the work progressed we were pleased with the quality and care that the crew put into every phase of the project. We had a few changes along the way and they handled them superbly. The project manager checked in often and took time to answer questions and convey timelines and responded to each and every request we had. When it was finished we ended up with a gorgeous paver stone patio, amazing water feature and high qualify fence. We can't say enough about the integrity and professionalism of Simple Lawns and their team. We highly recommend them and will definitely hire them again in the future. read more

What can I say? These people did not honor the 1-yr warranty that I paid additional for. They are also one of the most expensive lawn care services in the area. The people who come to your home and perform the lawn care services are very hard workers and very reliable. The people in the office and management? Not so much. Incredibly disappointing. Comment from owner (Vitaly) says that additional warranty was at no additional charge, which is absolutely not true - I was given 2 options: one included plant warranty for additional cost, one did not. Comment from owner (Vitaly) says that they came out and looked at the plants and they did do that. I still have the dead plants installed - have not yet replaced them - still no leaves, still dead. It seems they wanted to leave the plants there, denying they were dead, until after the warranty expired. They were successful. I did not receive any replacements because they insisted that the vine maple with dry, grey branches (no internal green) and absolutely no leaves was not dead. read more

Excellent job, Great service, went above and beyond. I will hire again for any future work.

Simple Lawns & Landscape Design installed a new sprinkler system in our backyard which includes sprinkler zones for the lawn areas and drip systems for our flower beds. The estimator that came out to check out the yard asked pertinent questions to ensure the system would be set up how we wanted it. He sent us the bid in a quick timeframe. The crew that came for the job were hard working and did a wonderful job on the system and the cleanup afterwards. The system is working great! read more

Jose's got a great crew of guys working for him. Just move here from the desert, so my gardening skills are out of practice. I and my neighbors have been pleased with the way my yard is maintained. read more

Vitaly did an A+++ exceptional job of bringing our vision to reality. We had a hardscaped patio with Holland pavers, dry wells for water mitigation, a pergola constructed along with new stairs. The work was done timely, professionally, and thoughtfully. I simply cannot recommend Simple Lawns enough. read more

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As a business it is important to have our grounds look clean and well kept. Simple lawns does an amazing job keeping our lawn, trees and outdoor area neat and tidy. Juan and his crew are so nice and very thorough. The staff at Globe Lighting, Vancouver read more

We reached out to Simple Lawns at the end of August to help us finish the landscaping project that we started with another landscaping company we had had a terrible experience with. David came to us on August 31st. For over an hour we walked around our property, discussing what we could do and listening to David's evaluation of how horrible our landscaper's job was and how we should have hired Simple Lawns in the first place. At the end of the meeting, follow-up he promised to come back to us with a design and a quote within 2 weeks. I also reached out to him the same day with a follow up question that was ignored. After two weeks I followed up since I hadn't heard from him since our meeting. He said he would give a quote that week. It didn't happen. I reached out again in a week. He said he'd send the quote by the end of the week and they would start working on our project in 2 weeks. In a week I had to follow up again asking about the estimate since there was complete silence on their end. He ghosted my last message and we never heard from Simple Lawns again. With such "amazing" communication and all the promises that were never delivered, we are glad we didn't hire Simple Lawns in the first place and we definitely wouldn't recommend them to anybody. UPDATE: Even though no amount of apologies makes a bad experience better, I still wanted to comment on Simple Lawns' response. Soon after the review was posted I got a call from David Aspidov (the estimator) and he apologized for "dropping the ball" on our situation. A little bit later we saw the public response and we also received a 2-page handwritten letter from Vitaliy Aspidov (the owner and CEO) with apologies and acknowledgment that David's behavior was unprofessional. The explanation behind David's actions was that he got overwhelmed and forgot to send us an estimate. I don't think it's very easy to forget about a client after 4 consecutive reminders within one month. Moreover, we gave him access to the server with inspirational photos of other landscapes that he could use to come up with a proposal that would suit our requirements for modern low maintenance landscaping. After the appointment, David hadn't accessed the link for 3 weeks. And even if the reason behind ghosting your client is forgetfulness due to being overwhelmed, I can only imagine how many clients he dropped the ball on that just didn't write a negative review because of that. Anyway, I must say that the apology from the owner was indeed an extra mile that very few people would go. That just tells that he cares very much about his company and his reputation. I hope that this "learning opportunity" will be positive for them in the end and help them improve their quality of service and teach them to not drop the ball on their clients in the future. read more