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    Grant Heinz, MD

    2.7 (7 reviews)
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    Ask the Community - Grant Heinz, MD

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    Valley Ophthalmic Facial Plastic Surgery

    Valley Ophthalmic Facial Plastic Surgery

    2.3(3 reviews)
    0.0 mi

    I first meet with Dr. Heinz to address my drooping eyelids & deep bags under my eyes. I had…read morealready visited 2 other plastic surgeons in Scottsdale & was very happy to discover that Dr. Heinz charged significantly less (apparently overhead in Mesa is much lower than in SD). I could not be more pleased with the results of the surgery. I have a tendency to scar, but Dr Heinz must put in the tiniest of stitches because even without makeup, you cannot see the scars on my eyelids. I have since had a neck lift & a few facial treatment for wrinkles and am of the firm opinion that Dr. Heinz is a miracle worker. My advice, ignore the 2 bad yelp reviews - I have had several appts over the last 7 years & those types of experiences are rare at his office. Go see more than 300 reviews on Google to appreciate why he has a 4.9 star rating on that platform.

    Dr. Heinz was recommended to me by a friend/patient for cosmetic eyelid surgery. From the initial…read morecall to Jennifer, his office manager, I experienced a total lack of communication. As the patient, I am not the one who should have to constantly call or email. I was extremely patient, and finally able to schedule the consult. Dr. Heinz met with me and recommended a brow lift along with the blepharoplasty. At that point I trusted his professional opinion and scheduled the procedure in three months. Fast forward to 2 weeks before the scheduled procedure when I was scheduled for the pre-op appointment. At this appointment the procedure details are finalized and full payment of services to be collected. I sat in the patient room for 45 min wondering what was going on. Dr. Heinz walked in and stated that he had "bad news"--he had broken a vital surgical drill piece which is critical for his execution of the brow lift. I was in total disbelief that this established surgeon only had ONE instrument like this, and without it, could not approach the surgery in the way he was accustomed. I, personally, had to brainstorm and suggest that he contact other plastic surgeons in town to possibly borrow the tool, since it was no longer "available" on-line. I left the office with Dr. Heinz's word that he would definitively have confirmation of our ability to proceed, or not, the following Monday. Monday passed with no phone call from anyone in his office, and Jennifer was "out that day". I emailed her explaining that I needed to know how we were going to proceed since I had advised my business clients 3 months ago that I would not be able to accept their work assignments. I finally receive a call from Dr. Heinz, just days before it was scheduled, stating that he would be able to do it with a different tool that was suggested by a fellow surgeon. By that time I had to get back to my clients, and it was impossible to go back and forth with my commitment to them, so I informed Dr. Heinz that I would have to re-schedule it in 6 mos - September. He apologized about all of the inconvenience and offered to take 50% off of his surgical fee for the procedure at that time. He further stated that he felt that was the FAIR thing to do considering all the hardship I encountered. I emailed Jennifer twice informing her of Dr. Heinz's offer and asked her to confirm the September date. After the 2nd email with no response, I received a certified letter from their office informing me that Dr. Heinz had decided to release me as a patient and wish me "the best of luck". It is obvious that after thinking about the discount, he and his wife who run the office, decided to back out. It is inexcusable and embarrassing that, first of all, he didn't have a 2nd instrument for the surgery, then secondly, give his WORD to me personally, and fail to deliver on his promise. I not only lost a lot of business from my clients, but financial loss from withdrawing 401k funds with tax implications, of money that was going to be paid upfront for the initial scheduled surgery. I am in total disbelief of everything that transpired, from the continual lack of communication, to the unprofessional staff and surgeon who failed to honor his word. This surgeon may be talented but cannot be trusted.

    Photos
    Valley Ophthalmic Facial Plastic Surgery - Before procedure - no makeup

    Before procedure - no makeup

    Valley Ophthalmic Facial Plastic Surgery - No makeup after eye procedure

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    No makeup after eye procedure

    DrSkin Med Spa - Joy Chapman, Co-Founder

    DrSkin Med Spa

    5.0(5 reviews)
    1.2 mi
    $

    If you want the best version of you, they will help you get there! From all the services they…read moreoffer to Dr. Jaiswal the cosmetic surgeon, their caring thoughtful attitude comes through. They are always researching the latest breakthroughs and looking for the best way to solve your problems. Dr. J did a spectacular job on my eyes. I was very afraid, but it was so easy. I would highly recommend them to anyone!

    I can't say enough about my recent experience at Dr.Skin MedSpa! I flew in from Ca to meet with Dr…read more Placella, and it was absolutely worth every Penny! The staff is friendly and welcoming and my results are amazing. I was apprehensive about getting fillers again after a painful experience in the past, but Dr. Placella was incredibly reassuring and gentle. She took the time to thoroughly explain all my options and made sure she understood the results I was hoping for. What truly sets Dr. Placella apart was her attention to detail and artistry. She has a gentle hand, and I can confidently say this was a completely different experience--Thank you, Dr. Placella for bringing back my youthful look. I will be back for more treatments.

    Photos
    DrSkin Med Spa - Sometimes 1 treatment is all it takes!! No matter your gender, age, or sex, we can help you achieve naturally younger, glowing skin too!!

    Sometimes 1 treatment is all it takes!! No matter your gender, age, or sex, we can help you achieve naturally younger, glowing skin too!!

    DrSkin Med Spa - Sun spots, age spots, and pigment; here today and gone tomorrow!! Fantastic results in just 2 treatments!!

    Sun spots, age spots, and pigment; here today and gone tomorrow!! Fantastic results in just 2 treatments!!

    DrSkin Med Spa - Goodbye Melasma, hello clear skin!  Amazing results in just 3 treatments; lighten and brighten!!

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    Goodbye Melasma, hello clear skin! Amazing results in just 3 treatments; lighten and brighten!!

    Vi Esthetica

    Vi Esthetica

    4.0(9 reviews)
    0.1 mi
    $$

    This place specializes in a variety of procedures and treatments. I tried six sessions of LHR. It…read morewas really effective and the sessions are much more affordable than other places in the area. With their special, I paid 125$ for 6 sessions!The estheticians are really sweet and accommodating in terms of trying to work around your schedule. Even though they are supposed to only be open till 5 Mon-fri, one of the workers stays till 530 so I can squeeze a session in after work.

    I initially discovered Vi Esthetica through Groupon, after searching for a place that performs…read morelaser hair reduction. They had amazing deals and after a lot of research/price comparisons to other places in the area, I decided to go with this place. I chose it because it had the best value and because it is a med spa, meaning they perform this type of service in a provider's office, and in this case, a plastic surgeon's office. Immediately when I called to make the appointment, I was happy my choice. The office is very clean, and they have excellent customer service. When I called to make an appointment, the lady I spoke with was very helpful in answering all my questions, and she was very kind. Come day of the appointment, I was greeted and addressed immediately. I worked with April through the whole procedure, and she was very informative, helpful, and attentive. It was my first time so she walked me through every single step and gave me advanced notice for what to expect. Let me tell you- the procedure hurt more than I expected but she was able to see that and changed the settings appropriately to help me through it. I've seen good results so far and am very happy with this clinic. They offer additional services (microneedling, facials, etc) which I would like to try at a future time!

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    Vi Esthetica
    Vi Esthetica
    Vi Esthetica

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    Summit View Dermatology - Summit View Dermatology team photo

    Summit View Dermatology

    4.6(18 reviews)
    2.8 mi

    I had a wonderful experience with Summit View Dermatology! As a cash patient, I was looking for an…read moreaffordable and reputable dermatologist to remove a mole on my face, and this office exceeded my expectations. From the moment I reached out by email, Kaylie responded quickly, answered all my questions thoroughly, provided a very reasonable quote, and scheduled me within two weeks--all through email, which was so convenient. At my appointment, the check-in process was simple and efficient. I only waited about five minutes before being called back. Dr. Lehrer was friendly, professional, and very knowledgeable. He explained the procedure clearly, answered all my questions, and was able to perform the excision right then and there. The procedure was quick and painless. Afterward, he gave clear instructions on the healing process, and the nurse provided ointment and written care instructions. I also asked about preventative care for sunspots, and Dr. Lehrer kindly prescribed Tretinoin and even offered to adjust the dosage if needed--such thoughtful care! It's been almost two weeks, and everything is healing beautifully. I'm so glad I chose Summit View Dermatology. Their pricing is fair, they truly care about their patients, and they are very welcoming to cash patients. I've already recommended them to my family and highly recommend them to anyone looking for quality dermatology care. Thank you Kaylie, Dr. Lehrer, and the entire team--you are amazing!

    I've been going to Dr Lehrer for a couple years now I think and I have only good things to say! The…read moreoffice is easy to find and the front office staff are friendly. I never have to wait long for my appointments and Dr Lehrer is always patient and answers any questions I have without making me feel like he's rushing me out. I've also had a medical assistant help administer shots and she was the same way, very patient and happy to answer my questions. They do well putting me at ease especially since I have anxiety and tend to worry easily. Can't recommend this place enough!

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    Summit View Dermatology
    Summit View Dermatology
    Summit View Dermatology

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    Grant Heinz, MD - plasticsurgeons - Updated May 2026

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