GREATEST SERVICE EVER! The front desk ladies are always so helpful and always have a huge smile on their faces making you feel welcomed, my experience was the best pretty quick to call me back ! TOTALLY RECOMMEND read more

Great dermatologist we love going here. The service is great very attentive and caring. People would definitely go back.

Over three years, I've been seen by 3 different dermatologists. They all know how to talk, but they don't know how to listen. They treat what they want to treat and send you on your way. Last visit, they tried to sell a new red-light procedure. I won't go here again. read more

So far I've been waiting for 40 minutes !!! I arrived at 10:43 - on time for check-in at 10:45 for an 11:00 appointment, my paperwork was done and my cards ready to show. I am fed up with doctors charging inordinate amounts of money - and that's after insurance (because of course you're insane if you don't have it and too many can't) for having me sit in a noisy, phone-chatting-loud disrespectful people waiting room for all this time, to then maybe be rushed in and out without a 'proper' doctor visit. All they are these days is bureaucrats with no regard for their "patients", who want to make money without giving a good service. Receptionists are a whole other category of bad management and manners: there are rare ones that are pleasant and lovely to interact with, truly nice, friendly and caring about their work and how they represent themselves and the office to customers. Sadly not in this workplace. The dermatologist I was with, Dr Ebner, I've been informed only does surgeries now, so I will have to find another doctor because the impression left by the change made as Dr Crandall and his staff have taken over is not a good or welcoming one. read more

DO NOT GO TO THIS PRACTICE! They double bill you and won't help get the bill coded correctly. Their office manager Carrie says she will call you back and never does. Read the reviews.....they double bill a lot of people. read more

Been going here most of my life let me tell you these people deserve 0 starts they don't like being told to do their job even tho they sit their asses off 8 hours and order group startbucks that's all they got going on I have a condition called hidradenitis suppurativa been going on for almost 5 years I understand that my condition is a complicated one but these people Are doing the bare minimum I personally have to do their own job in order for me to take care of myself I'm only 22 and and all I see is this new generation is going down read more

My one and only visit here was Aug 19, 2018. This week, in 2024, I received two voicemails saying I am due for a visit. I can't find anyway to contact someone to remove me from their database. My visit there was horrible. The PA was a terrible person. The front desk staff was incompetent. And now you think I need to visit 6 years later for something? Ridiculous read more

I really enjoyed my doctor here, she is young, fun, and has been the only one to really help me with my chronic scalp issue!!

I'd like to add to my previous 1 star review of this horrible place. Over a year later and we still haven't heard from them regarding my husbands results. What a joke of a place and a waste of time and money. read more

Botched Biopsy and I'm scarred for life! Nurse practioner Marlene Wright cut a huge chunk of HEALTHY tissue from the middle of my eyelid and completely missed the tiny pimple next to my eyebrow hairs that I was concerned about. She didn't listen to what I said and isn't trained or skilled at pathology enough to be cutting on people. She admitted that she could have also frozen off the area instead of scarring me for life. This is why P.A.s and nurses are not allowed to cut on people at most other dermatology offices. If I can save one other person from this fate then my time in leaving this review will be worth it! read more

Arizona Dermatology - Botched Biopsy, nurse practioner, Marlene Wright biopsied a huge chunk of HEALTHY tissue and missed the tiny pimple next to my eyebrow. - Medical Spas Near Me - Mesa, Arizona

Marlene Wright has seen me for 20 plus years. She has always been very professional and accurate as to my spots to send for biopsies. Just had my third basal cell incision and she was great! I feel very confident in her and Arizona Dermatology!!! read more

I first came here on a referral from my PCP for some questionable skin spots. I became a regular because of the esthetician. I wanted to give up going to salons for skin treatments because I had heard of a few horror stories so I was in search of a med spa, luckily Arizona Dermatology has an esthetician on staff. This location is convenient for me, the pricing is reasonable, the staff is friendly and the office is clean. No complaints = 5 stars! read more

Arizona Dermatology - Entrance - Medical Spas Near Me - Mesa, Arizona

Well I got there on time and I didn't have to wait long. They called me in and as I'm walking by the nurses they were chattering about me. So I couldn't understand it! I go into the room and waited for her, she came in sat in the exam chair, she examed my back, if you can call it that! She asked me why I was there, what am I going to use the triamcinolone cream for! I was blown away! I felt as though I wasn't welcome there! read more

Today is the 10th day that I have tried to get a refill for an ointment for my eczema. Not only was it called into the wrong pharmacy, but no strength was indicated, so the prescription could not be filled again today. I have tried to get the MA to transfer the prescription because of the drive, and was told I could call and do it myself. But still without the strength, I cannot get it filled. While I have called ten times, the pharmacy has called 4 times, once again today, and never got a call back in response to the messages. This is the worst experience I have ever encountered with any medical professionals, and I am moving on with my care and finding a new provider. Look elsewhere, the support staff, is rude and unresponsive. read more

My PCP referred me here for a reoccurring pimple that turns into a red dot on the tip of my nose. I spent more time filling out the new patient paper work than I did in the exam room. Marlene, a nurse practitioner, quickly looked at it, told me it's a broken blood vessel, and gave me the option to get it lasered for $75-$300 as it was cosmetic and not covered by insurance. I followed up with "So it's definitely not cancer then?" to which she responded "Not yet. With your skin type it's only a matter of time before your body starts making you pay for what you did to it in your teenage years." Umm what?! Did you just tell me that I'm going to get cancer at some point because I have fair skin? Aside from saying I had one bad burn as a child in my paper work, who is she to judge my "teenage years?" Also, if it's nothing more than a broken blood vessel, why do I keep getting a white head on it and scabbing? Broken blood vessels don't do that. $40 co pay and I'm sure they are getting well over $1k from my insurance company for what took her all of 3 minutes. read more

I can't give zero stars, made an appt and was never told my appt would be teleconference. Drove an hour to see a dermatologist and was denied service after an office member made the mistake of informing me of a teleconference appt. deeply disappointed in the service. As I auth here and type this message in front of the baseline office watching what I assume are patients walk in and out of the office. Very interesting. I will NOT be rescheduling and will be seeking care at another dermatologist who promptly made a same day appt for me. Stay away from this office. I have never received such a lack of compassion as to how difficult it is to take time off of work and drive an hour just to be told we can't see you. Horrible service!!! And I did. It seems one patients of color going in or out of the office. read more

I've been a patient of Arizona Dermatology since 1984. It is important to understand that the sun's UVA and UVB rays in Arizona are among the strongest on earth. Dr. Superfon is one of the foremost authorities in the world on the subject of melanoma; the fastest spreading and most preventable of all cancers. Yesterday I was able to call, book an appointment, and get an unusual spot on my left temple cut out. Think about that in our world of socialized/inefficient medicine. To get into a specialist these days (let alone the expert in Arizona) it usually takes an act of congress. Not at Arizona Dermatology. You can take a chance on other dermatology clinics and most are probably good, but why settle for inexperience when you can have the the best? read more

The fact that they never connected me regarding my concerns makes me realize they really didn't care then and don't care now.

My first visit at this office was this morning. Have nothing but great things to say. From the initial contact it was so smooth. Everyone was nice and kind and I was seen immediately at the time of my appointment. This is the fourth Dermatologist I have seen since I have moved here and Well always go back to this office. I highly recommend This dermatologist read more

I personally have used several different doctors at Arizona Dermatology, all have been professional, courteous, and very kind. The nurses and staff have also been extremely helpful and knowledgeable. My personal and deepest,"THANK YOU" to the entire staff at Arizona Dermatology. read more

Unprofessional and judgmental! Worst experience! On Oct 5th, I was seen by Dr. Nicols at the Arizona dermatology Mesa location. I arrived at 10:25a for a 10:45Appt and waited a WHOLE HOUR before I was seen. I feel that is unacceptable for a first initial consultation. However, I was still optimistic that the rest of the visit will go well. After waiting for an hour and fifteen minutes I was called back and treated by Dr. Nicols. I explained to the Doctor like I mentioned on the phone that I was looking to start Isotretinoin, as I've already had one successful round two years ago but noticed my acne came back very aggressively. Dr.Nicols continued to ask me questions related to the treatment process and asked what form of birth control I'd be using, I explained to her I was practicing abstinence, as I've been celibate for a year. She replied that she is not comfortable with that and does not write prescriptions for Isotretinoin without birth control being used and its government mandated.(which is only half true, abstinence is acceptable as well per government guidelines!) I was shocked! I explained to her I specifically called and explained my situation to her staff and was reassured I would be seen and treated she replied, "they don't talk to me about stuff like that". I was in disbelief! Again, I explained to her I have been celibate for over a year for spiritual reason and did not plan on having sex in the near future and most certainly do not plan to get pregnant. She exclaimed, "Well what if you get raped or fall in love!?" I couldn't believe my eyes and ears. She went on to say she asks 13 years olds to be on birth control as well as married women with a husband that's deployed. Not only was she condescending, she was not empathic. Here I am sitting in this office feeling defeated and judged because I made a pledge to GOD and did not want to have sex and am unwilling to use birth control. It was the WORST feeling. She went on to say if you get pregnant you have to have an abortion and that doesn't align with my religious values and I don't want that on my conscious. I told Dr. Nicols I understood her position. However, as I stated before I am aware of the severity of the issues associated with Isotretinoin which is why I am not engaging in sex neither do I plan to. She later went on to say she doesn't know any physician that will write a script for Isotretinoin without birth control being involved and sent me on my way. After calling 1 other dermatology clinic and explaining my situation Dr. Stevens was more than happy to treat me! Let me be clear with any one suffering from acne and are abstinent, abstinence is an accepted from of birth control according to FDA administration read more

Dr Glenn Zellman was able to treat my 4 year old son eczema on his cheek with the right medication. I'm happy to say his eczema is now gone.

Tirsa Q. Is amazing. She has been taking care of my skin for over 10 years. 60 yrs old 2018. Keeps me looking my best read more

Arizona Dermatology - Medical Spas Near Me - Mesa, Arizona

Been coming here for years only to watch service diminish. Twice appointments were scheduled only to arrive on time and wait more than an hour! If scheduling, be sure to get appt time in writing as the time you think is right may be different in their "computer." Loosing confidence in these folks. read more

I went to see Dr? Superfon after seeing him on morning TV. I went with large spots of hair on my head falling out. After looking at my head for about 30 seconds, He said I have "Psoriasis"., and I need to sit under a sunlamp and apply a cream. For several years I followed his advise without any improvement. a few years later I was involved in a Motorcycle accident and My insurance sent me to a different dermatologist for road rash. He looked at the hair falling out and said there is NO WAY that is psoriasis. You do not lose hair with psoriasis. He said it looked like a CLASSIC EXAMPLE OF DISCOID LUPUS. (he was right) In the big book of Lupus, RULE 1: Avoid the sun. This loser doctor had me sitting under a sun lamp making everything worse. I don't think he is qualified as a medical doctor. If you want a boob-job, botox or a tummy tuck maybe this guy's the guy for you. If you have a MEDICAL condition, avoid this man like the plague. read more

I went to AZ derm for a biopsy on a suspicious spot on my eye, it came back as basal cell and i was scheduled for a MOHS procedure with Dr. Superfon. The day of my procedure everyone was really nice and I was sent home with a pressure bandage. When I took the bandage off the entire inside corner of my eye was sewn together and i looked like I had a lizard eye, the inside corner was now webbed. I have since seen a plastic surgeon and it's an entire other surgery to fix it. When I went back for my post op and to have the stitches out, there was not a dr in the office, the MA who removed the stitches agreed it was webbed and stated she was surprised they didn't have their plastics md close it after the procedure. If they have a plastics doc on staff WHY in the world would that not be offered to every patient to have their wounds closed, Especially if the wound is on the face?! I have to pay $1225 for a procedure that I'm going to have to pay a plastics doc to fix. I am so very disappointed. read more

I had one appointment in August 2020 for a routine skin scan (the front office were talking amongst themselves and would let the phone ring and go to voicemail and even commented that they would get the voicemail later as they wanted to continue their conversations) they took a biopsy from my neck and arm and said I should receive results within the next two weeks. I never received any results and the opening on my arm created by the dermatologist is embarrassing. It looks like someone without any training or experience cut into my arm (very jagged). She didn't use any sutures which I think were probably necessary based on the scar that has remained. On top of this, I just received a letter from a collections agency in May 2021, never having received a statement or phone call from the actual office prior to this letter. I called the office to ask if I had a balance which they confirmed then I asked why I didn't receive a statement or phone call prior to this letter. They told me to call the billing department who then told me they have 7 offices and they only call after patients are really past due because they have so many accounts to call on and they're really busy. Needless to say it was a poor experience from the initial phone call, checkin, office visit, biopsy, and now billing. I will not be returning. read more

I have been going here for 18 mo. and still have the "acne" diagnosed with. I do NOT have acne, I have Keratosis Pilaris, and was blaitantly argued with over the diagnosis. I also had a wart treated, yeah, its still there.I am an aesthetician and know what I am talking about. Good luck if you're referred here and get Marlene Wright. Im seeking another office read more

So upset, I am a mom of 8. I have 3 in diapers and 1 breastfed. I had an appointment today for 9:45am. I paid my sitter, got kiddos fed, and nursed the newborn. Did my best to get there early and I was quite proud I showed up at 9:49am. I walked over to get at what her clock showed 9:50am. As I walked up I checked in and she began treating me as a criminal. I had just violated the rules and I was bring more than trash clearly. She said there was no way she would go back and even ask if they could take me and I was far to late to my appt. I was treated so badly in what was a lobby full of people I began crying, asked her if there was anything I could do as I just paid my baby sitter and I can never really get out of house for myself. She looked at me and said "morning or afternoon for reschedule". I began crying harder as I was so upset and felt so embarrassed so I walked out and said I would call later. Which I never will. What a horrible place with horrible customer service skills. So upset. Now to not let this ruin me entire day. read more

I just got on Medicare last year and was happy that they took the Cigna Advantage as I've been going here for several years. I did need a referral, but no problems checking in. I go to the Mesa office and have always found the staff good to work with. They found melanoma on my shoulder that my last dermatologist didn't see so maybe I am a bit partial to these doctors. They have never given me or my wife any reason to look for another dermatologist. read more

Dr Ko and his team were FANTASTIC! Multiple members of our family have seen him for years and have had great results. I had some issues with my scalp which ended up being skin cancer. He did the biopsy, determined the issue us now resolved. Great service, professional team, all round excellent experience. read more

After going back and forth on whether or not they had my referral info I said I will pay cash and they decided to book me. Well first Sonya tells me the next appt is June 28th and here it is May 12th. I reply, " Are you kidding me?" In shock from the delayed timing. She snaps back, " Why would I joke about that?". When I ask again is that the soonest appt she says yes. So I tell her I am in pain and need to be seen sooner than later. No response. I ask can I see a NP sooner than that? She says yes June 1st. Which is better than the 28th, but when I asked her why she didn't offer for me to be sooner with the NP she snaps back again, "Most people want to see the dr and not the NP." Why she didnt ASK me who I preferred was beyond me. Then she snaps back at me again that she is just trying to help me. I immediately called my PCP and changed to another derm office. I can see why this place is getting low reviews, Very unprofessional staff. read more

Dr. Ebner and team are exceptional! They are always positive and appointments are very prompt. He has slowed the process of basal cells growing on my face by having me do a blue light treatment which has worked very well. My only complaint would be they could update their waiting area. But I guess that's why they're skin doctors and not interior designers! read more

I went to see the nurse practitioner. she ordered biopsy and cut a piece of skin from side of my cheek... results came back, inconclusive...I decided not to go back. the worst is trying to get a copy of my biopsy to be faxed to my dr., it's like pulling teeth, I emailed, called and called, and had to call again to make sure it's faxed, and they told me they only fax on Fridays... unbelievable. read more

Tirsa is an absolute artist! I've followed her for years because she makes you beautiful and natural. No one knows I've had anything done. They just say you never age!!! I highly recommend her for her talent, skills, professionalism and welcoming demeanor. She's the best! read more

Horrible experience!!! Dr. Zellman is new to the practice, in fact his name isn't even on the door yet and I'm writing a negative review! He was unprofessional, rude, disrespectful and appeared to have no interest in helping me. In the middle of the examine I told him I'm done with this appointment!!! I have never walked out in the middle of exam but that's how uncomfortable I felt. With out going into detail I would not recommend using this clown for medical treatment!!!! read more

Very dissatisfied with the practice. Primary mission is "quantity" - at the expense of quality. They will Biopsy anything. Technicians perform the majority of the tasks ranging from injections to suturing and dressing removals, quality of the biopsy procedures leave a lot to be desired. Dr. G. has no regard for any future scarring that will occur, does not see you as a post op patient and does not call or care about your Biopsy lab results. Very money/quantity focused practice without the patient's best interests being considered. You can do much better at other practices in the community. read more

If I could give Arizona Dermatology zero stars I would. I was referred to Dr. Ebner by my primary care provider. I was told to arrive a half hour prior to my appointment. I got the new patient paperwork filled out prior to my appointment. I arrived a half hour prior to my appointment as instructed. I sat there for a half hour for no good reason. Then when I was called back I was surprised that I was seen by Marlene and not Dr. Ebner. I was not referred to Marlene. I paid to see Dr. Ebner. I have some patches on my scalp that I wanted looked at. Marlene briefly looked and declared that she could not tell if it was dermatitis or psoriasis. Shen then prescribed a shampoo to use three times a week and drops to use nightly. At that time I should have questioned how she could prescribe medication without a proper diagnosis, my bad. When getting the prescriptions filled, the pharmacist asked if I new the drops were steroids. No, Marlene did not share that info with me. The pharmacist suggested that I don't use the drops for more than two weeks. After using the shampoo twice my scalp broke out in very painful hives. I hadn't even used the drops yet. Ive cancelled my follow up appointment and will not return. The treatment that I received borders on malpractice. read more

Very bad experience. My wife went there for the dark spots. They said there is no treatment within a minute. We waited 1 and half hour for our turn and my wife was in and out in 2 minutes. The dermatologist didn't even bothered to feel the feel the skin or suggest any treatment. Save your time and go somewhere else read more

No idea what's up with the bad reviews..I had a great experience at AZ derm in gilbert. Front office was very professional. I was seen right at my scheduled time . Once I was taken back to my room , I was seen very fast . N.P. Wright saw me ,and she was very friendly and answered my questions . I hate going to doctor's offices ,but this was a good experience. No complaints. .. read more