I called Granite Lock to see if they would be able to pair a remote I bought online with my Jeep. When arriving at Granite Lock, they gave me printed instructions on how to pair the remote, free of charge. While those didn't work, they were able to refer me to an Auto Repair Business that was able to pair it for $15.00 (while a Jeep Dealer quoted over $50.00 dollars just to pair the remote). You just don't get customer service like that these days. It's nice to know a locksmith exists that is honest, and is not out to make a quick buck! read more

Called Rick at Granite Lock to have my patio sliding glass door lockable from the outside. Granite lock did not disappoint. He replaced the hardware to the door and as an added bonus, was even able to match my front door key to the new hardware. Rick was prompt, efficient and professional at a fair price. I highly recommend them and wouldn't think about calling anyone else. I also referred my neighbor to Granite Lock for the same job and they are pleased as well. A+ They also take AMEX which is a plus. read more

I don't have enough good things to say about my experience with Granite Lock--they were incredible! Zack was extremely communicative about what time he would arrive---and he was extremely knowledgeable and efficient while he was here (changing 2 locks in less than 30 min.) The price for his work was also extremely reasonable. I am so grateful we reached out to Granite Lock and had Zack as my technician. Cannot recommend enough! read more

Great company. Rick is awesome. All employees are friendly, personable. Good old fashion mom and pop shop that prides itself in customer service. read more

I am very fortunate that I was referred to Granite Lock. I had to replace a very expensive locking mechanism, thanks to a deceitful fly-by-night "locksmith" that unnecessarily destoyed my door handle. Chris at Granite was very helpful and saved me a lot of money. I thought I was looking at $100+ in labor alone, as quoted by the theiving company. But Chris told me how to install the replacement part; It took me roughly 3 minutes. He even rekeyed the new lock for free! Furthermore, he discounted the part; I googled it and his price was better than I could find on the internet, not to mention: no shippping costs. What was most helpful is that he educated me on how the system worked and what to do to avoid another $300 rip-off by the fly-by-night company! I now carry Granite Lock's card in my wallet. I now know who to call that I can trust not to rip me off in an urgent situation. Thanks Chris! read more

Professional, trusted and efficient. I got a quote for the budget and the excellent service delivery was exactly right. This company meets all your expectations for locksmith work. Thank you! read more

My husband snapped off his key in the car door on the passenger side, leaving a piece inside the lock and making it impossible to lock the car. We were at Nantasket Beach. Drove to Granite Lock, half hour; parked in the lot and husband went in; came out with a new key and one of the technicians, ten minutes tops; said technician took the broken-off piece out of the lock, ten seconds; charged us twenty freaking dollars. I was preparing myself to wait two hours and pay $100. Needless to say we were ecstatic. These guys are fantastic and really know their stuff. read more

Efficient, courteous and no frills. They give you honest advise and price is great.

Thank you so much for helping me re-thread the stripped bolt hole and giving me couple of longer screws free of charge. You were so kind and took time to give me tips on how to repair screw holes as well. I look forward to giving you my business in the future to make up for your time and free services. read more

Last week Zack from Granite Lock called first thing in the morning as I requested to set up time to swing by- he was very prompt getting to my new home and sorted out my confusing lock system- deleted all the old codes in my key pad which last owner never used and showed me how to add codes and properly use it- left me a print out too! Zack even was able to swap out my mailbox key. He was very personable and conscientious not to let out my cat while working on both front and back doors and kept in mind my time constraints. It was a huge relief getting the locks switched out and to the key pad working again- thank you, thank you Zack- highly recommend Granite Lock!!! read more

Granite Lock was great. Gave honest advise and good pricing. Installed 3 sets of new hardware at my new home. Did it quick and installation looks great. Highly recommend them. read more

The offer emergency calls and so we reached out for a Saturday service. They only help "regular customers" on a weekend. Well as a property manager, they will never get my business. read more

Super friendly service and they went above and beyond to assist me in a last minute crunch. My lock stopped working on the morning and by midday they were able to come to my rescue even though they had a busy schedule. Thank you for being so kind and knowledgeable in your assistance. Will recommend them to anyone. read more

Roy at Granite Lock was incredibly helpful. I had an old 1930s front door. The spindle and knob were worn out and no longer working. I went to 4 places, before I finally ended up at Granite Lock. They had replacement parts that fit perfectly. Start here. read more

My house was broken into right before the Christmas Holidays.....I was pretty frantic to get my front door repaired..Called Granite, they were able to squeeze me in. The front lock actually looks better than it did before the break in. Do not hesitate to use their services. read more

Fast, friendly, and had one of the better price quotes in the area for car keys. Highly recommended.

One of the few "old school" shops around. They actually know how to FIX old locks for a reasonable price rather then sell you something new that does not really fit right. If you own an older house, this is a great resource to use. Another plus is the cordial atmosphere which is kind of like a Barber Shop. Have also used them on multiple occasions for automotive needs. They know their stuff. See you again guys! read more

Granite Lock is great. I messed up the day of my appt for a re-key at my new house, and they kindly sent Adam right over anyway, since I'd stayed home from work. Reasonable, trustworthy, and go the extra mile. read more

needed my locks changed and was referred to Granite Lock Company in Quincy... Mike showed up and greeted me with a smile. I had questions about what lock(s) I may need for my particular situation and was blown away by the knowledge that Mike had about locks. great service, great rates and quick! read more

best service !! good and very friendly people. they know what they are doing !! will always do business !!