We recently completed a major remodel of the living area of our home. The effort started 15 months ago with an initial meeting with an interior designer, Suzanne Hargett, who put is in touch with Granite Division folks, specifically Ms. Byars McCall.
From the get-go, Byars was a joy to work with. During our second or third visit to check out stone options, we found the one that we were going to use for the 11 ft x 4 ft island that was going to serve as the focal point. Since it was a fairly large area, we were not certain if one sheet of the granite ("Luminescence") would suffice; without missing a beat Byars said she would put the two sheets that we liked on hold - this was around November 2018 (we asked if we needed to put any sort of deposit and she told us that this was not necessary). In addition to the island granite, we also found the granite for the other counters in the kitchen and butler's pantry ("Uba Tuba").
Due to delays in lining the trades, the remodel did not start until July 2019. Prior to starting we visited with Byars and confirmed that our granite was still on hold - and it was.
The Granite Division folks came out to do the templates mid-September 2019 and Chris and Jimmy were totally professional and meticulous. The countertops were subsequently installed in mid-October by 4 guys who, again, did an excellent job. Two more trips in late October to do some touch-up fill work and a final thorough polishing.
Throughout the process, Byars stayed totally on top of things: she would confirm the task dates a day or two before they were to be done and she would follow up afterward to ensure we were 100% satisfied.
Granite Division did a superb job - they have our highest recommendation for a completely professional company that delivers 100%++ satisfaction. read more