Very helpful to begin with. A mixup w/order created a lot of angst for me. In my case, the…read morecustomer was not right. I feel Boilard's should have absorbed the restocking and box fee with Andersen, as I did not make a mistake w/my order. They are not the "big box busters" they claim to be.

We were told that the porch screening we wanted was in stock but not in stock at that particular…read morestore. It was, however, in stock in another store and it would ship the following week. We called on Monday morning at 7 AM when they opened to tell them to cancel the order. Not only was our order not loaded onto the truck when we called, but they then decided to charge us a 25% restocking fee because they called it a custom order. This was not a custom order. It was an in stock order. We were told it was in stock so how does that make it custom? I will never do business with this company again. I wouldn't have given this company one star except that's the only way I could post a review. Koopman's is only out to steal your money!

Great mulch! The sable is double ground = it makes a tight fit that keeps weeds from coming up…read morethru. We use to use a type that was chunkier that allowed room for weeds to sneak up thru. The drivers are very exact at where they deliver ( have a large property) - some areas they have to deliver to are challenging..no problem for them. Prices are comperable. Delivery charge is so worth paying, our days of picking up mulch and shoveling out of pickup are done :O)

Great products. Mulch,Stone and really clean top soil. Driver's are really friendly and…read moreaccommodating. Great place to do business.

Friendly and engaging customer service. Main focus seems to be flooring, doors, windows, and…read morecabinets. Very good prices, but I'd still double check other sources. Walking through this places really gets your brain working on potential projects. Great variety of flooring choices. Seems really easy to get a project going. Easy store layout with flooring samples to take. Check it out first, before going to the big box stores.

We bought a new sink and bathroom cabinet there, less than a year ago. This is for the third…read morebathroom in our home, so it doesn't see much use. Installation was a little more complicated than quality fixtures but not unexpected. Today, the entire sink fell from the counter-top nearly ripping the drain line out of the wall. It was simply attached with adhesive. What a mess. I won't return to this store at any price. This poor quality is not worth the price or time to install even if it was free.

Great customer service and prices at their location on Boston Road Springfield, MA. They held our…read morepurchase onsite until we could come back with a larger vehicle and answered all of our sizing questions.

Went to look for kitchen cabinets...Jon was awesome! Walked us through the options and we walked…read moreaway completely satisfied with our selections. He couldn't have been more helpful! 5 stars!

Good selection of pretty much anything "home improvement". Studs usually .02-.05 more a piece than…read morebig box stores, but I didn't have to spent 30 minutes looking for straight 2x4s. A guy working helped me load without me asking-I was in and out in less than 10 minutes.

I buy most of my interior trim from these guys as their location is much more convenient to me than…read morethe two major improvement "big box" stores, and the prices are really good. I've shopped there for many years and the staff is always helpful and get me what I need quickly!

Heard about this place from a coworker who is a regular here. I love a bargain--and interesting…read morestuff--so couldn't wait to go. My husband and I went on a Saturday afternoon and had a blast wandering around, looking at all the "stuff" : shutters, doors, mantels, lighting fixtures, cabinets, moulding, tiles, and things like a church pew, stadium seating, gym lockers. I have mobility issues, so cannot stand/walk around for too long, but this is a place you could spend some significant time in (note to self: bring wheelchair next time). It's also a Pinterest-lover's dream. Ecobuilding Bargains has a fun Pinterest page, a great newsletter that highlights "hot items," and a website you can peruse. There are even featured videos of customers and what they've done with the things they've bought here. Very cool, interesting, and informative stuff. We've been back, of course. Each and every time, the employees are genuinely friendly, happy, and helpful. We love it here.

I'm not sure what's going on at Eco Bargains, but the store I started visiting 3 years ago has…read morereally changed and not for the better. It used to be when you came in they would display cool vintage appliances, stoves and even refrigerators sometimes. None of that today, just some new fiberglass tubs. I came here to find an old three-panel door. I was told by the greeter to go to the very back of the store. I walked past several full kitchen cabinet sets to enter what appeared to be a large unmarked extension of the store, albeit messier. There, I found four doors that were exactly what I was looking for. A less-than-polite young man approached me saying I couldn't be back here. They didn't mark the backroom entrance! Ok, put a sign out there buddy. I was later told the floor sign they displayed showing "Employees only" was removed so they could move some things around. Still that's no reason to be rude to customers! I proceeded to the door section. After looking for a while, I couldn't find what I needed. An older woman dressed in black volunteered to help. So I asked her specifically, did she have anymore of these 3-panel doors in the back room. To which, she said "If it's not out here we don't have it. We don't keep things in the back room." What a load, feigning helpfulness with the hopes I would take some of their old and beaten inventory off their hands. In the end, I couldn't justify purchasing anything off the floor. The stock was old, variety of stuff was way down, and helpfulness was nil. If you're looking for something special, go to your local ReStore. They'll be more polite, helpful, and they won't lie to your face and move you on like a piece of cattle. You might actually find what you're looking for.

Fantastic experience selecting boulders. Great customer service and very easy to do business with.read more

From the owner: Since many of our customers are experienced landscapers, they help us ensure we sell only the best…read moresupplies. We make our materials affordable by manufacturing many of our own products, which cuts out the middle man and saves money on transportation. We spend lots of time educating ourselves about the products we sell and their installation, so we can pass this knowledge to our customers. We take pride in the beauty of our yard; it is spacious and green, and always kept neat. We support our community by sponsoring local organizations including the Ludlow Boys and Girls Club and Square One Early Education Program. We also donate materials to local building projects. And finally, we are a woman owned business WBE/DBE certified by the MA State Office of Women and Minority Business Assistance.

Super helpful! My work sent me in a Yaris to pick up two rolls of Stego-Wrap (which by the way they…read moreare the only place that carries it in all of the pioneer valley) Come to find out that the rolls are 7ft wide and somewhere around 14-18inches in diameter, aka barely big enough to fit between the back seat and the trunk with the seats down. The two guys who were running forklifts were incredibly helpful and absolutely invaluable in helping me cram these two rolls into the car so I could get them up to the jobsite.

This company really knows what they are doing! Great and very professional . We almost went with a…read moredifferent company and two people talked us into going to Northern Granite. Are we ever glad that we did!! Cannot say enough about the job they did. Perfectionists! The kitchen counter is beautiful, They clean up and when they leave-----you have a job well done. I will recommend them to anyone who needs granite work done. Thank you!!

From the owner: From vanities to kitchen countertops, we at Northern Granite and Marble in West Springfield, MA…read morehave your needs covered. We offer a dizzying sweep of countertop products and are pleased to help you choose the one best for your home. Since 2004, we have been designing, repairing and installing countertops for residential and commercial clients. Once you schedule your appointment, you can expect to work with us in choosing which natural stone countertop appeases your taste. We offer engineered countertops installations, quartz countertops and Caesarstone countertops. Allow us to tackle the finishing, reinforcing, sealing and on-site delivery. Our countertop fabrication team is here to help you simplify your options from our full inventory. To speak to us about your custom countertop needs, call us immediately. At Northern Granite and Marble in West Springfield, MA, we have professional crews on board to handle your countertop installations. We would love to be a part of your remodeling service.