Short version: Do not go here. Terrible customer service and clothes returned poorly. Long version: The woman who works here has the worst customer service I have ever experienced. She was not pleasant when I dropped off my two formal dresses. However, gave her the benefit of the doubt because everyone has bad days. When I picked up my clothes, I had misplaced my claim ticket. Same woman was working. I apologized and told her I didn't have my ticket and she said, "Well now I have to look through the entire rack. This is why we give you tickets." When she returned, less than a minute later, with my dresses they were both on RUSTY hangers. One dress is white and now has a rust line on the inside lining from the hanger. So now I have to re-wash clothes I paid to have cleaned. I don't not trust this business to take care of its customers or their belongings. read more

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No longer performs the work on premise Delayed for a business trip due to the inefficiencies read more

I will definitely be taking my business elsewhere in the future. Customer service is not good- will not accept coupons when you try to pay for the clothes. When asked for a reason, the unfriendly worker said it was because of "dry cleaning tax reasons" ... I had my coupon when I ordered the dry cleaning, but she said I don't pay until pick up, so I didn't bother presenting it. Instead of being helpful, she blamed it on me. read more

The ladies who work here do not need to be in the customer service realm. I believe at least one of them own it, but I could be wrong. They act as if you are bothering them for using their services. Their prices are lower than the other cleaners nearby, but despite wanting to support small /nonchain businesses, I do not give them business because of the poor attitude. read more

DO NOT USE THIS CLEANERS!!!!! They ruin clothes and don't stand behind their services. All the owner says is that they won't charge you for the "cleaning"!!! Crazy! They are terrible. Save your clothes and go anywhere else. read more

I had a horrible experience. I wish I had read the reviews before going here because it appears this wasn't just me. I felt like I was on candid camera to see how much horrible service I could deal with. So bad.... read more

This is my first negative review. Will be my last time using this dry cleaners. Discounted prices are not worth the unfriendly customer service. Always felt like I was a bother for bringing in my clothes. Would rather pay more somewhere else. read more

I've been going here for years. Works for me; affordable and quick. I even get a smile and hello.

As Cheryl mentoined, the women who work here are far from friendly. I don't think I've ever seen even the glimpse of a smile. Despite the less than stellar customer service, I keep coming back because the prices are so much lower than Swan Cleaners & they let you pick your day to pick up. They usually have coupons as well so you can save even more. At other cleaners a suit can cost you around $13, here with the coupon it's $8.90. When you dry clean as many suits as I do, that adds up quick. read more

This was the worse cleaners I have ever been too! They messed up my clothes. One of my shirts when they pressed it they must have pressed the buttons again the shelve of the shirt because there were button imprints that remained on the shirt. And, another shirt that I had came back shrunk. I would not go here! read more

My service has always been extremely positive & helpful, friendly and uplifting. Great service. Joe Scott

2 dress jackets cleaned and pressed (weren't that dirty); one button tightened; one button sewed back on= $20.65. When I dropped them off the person at the desk made me think it would be about $10. She said the cleaning is around $4. It also took them a week. read more

I sent a few items to be cleaned about a month or so ago because they had this "promo" ($1.49 per shirt) going on. Two of the items to be cleaned were shirts (though, to my surprise, because they had categorized them as "blouses" the promo did not apply). Today, while cleaning my closet, I decided to take a look at the shirts and the skirt I had sent there and which I hadn't worn after they were cleaned, and discovered they had dark yellow marks (a sign that they had been somewhat burnt during the cleaning process). All three items are white so the stains are visible and can't be easily concealed. I'm outraged. I will never send a single item to them again. Also, their prices aren't cheap. My bill was 45 bucks for 3 shirts, 2 skirts, and 1 dress. I got robbed (the itemized bill I received when I picked up the items had been magically inflated). I rather use Swan Cleaners on 5th or drive all the way to Clintonville to send my clothes to Pierce Cleaners on High street. read more