Alonzo came to shampoo my carpets and did a wonderful job. He was very professional, and he was…read morevery detail oriented. I would highly recommend him. Rita Snow

Do not trust the Google reviews for this company. I strongly recommend not hiring Five Stars…read moreRestoration. We hired them to clean up and repair water damage in our home based on their positive reviews, but the experience was extremely disappointing. The initial cleanup team did a good job drying out our crawlspace--especially Lester. However, once the repair phase began under owner Gani Berisha, the experience deteriorated quickly. Communication was poor from the start. After the drying process, we waited weeks with little to no updates. When Gani finally visited, he seemed unfamiliar with the project and focused mainly on upselling upgrades because insurance was paying, even suggesting LVP flooring despite our home having hardwood. Once repairs began, communication continued to be difficult. We had to repeatedly request updates, which were often ignored or met with frustration. While we were staying in an Airbnb, we were suddenly given one hour to choose between two floor stain options--neither matching our original floors--and had received no prior notice that a decision was needed that day. When I called to ask about additional options or samples, Gani became irate and dismissive. Eventually, the subcontracted flooring company provided several proper stain samples, which resolved the issue. Throughout the project, the work felt rushed and we had to repeatedly point out problems that needed fixing. The project also ran later than promised. When we finally moved back into our home, we discovered several issues: one of our lamps had been broken, paint was on our Dyson vacuum, and one of the bathrooms had been left in extremely unsanitary condition. When we raised this with Gani, he told us he would submit another claim to our insurance company so we could receive a check to cover the damaged items, rather than his company reimbursing us directly. Overall, this was one of the worst contractor experiences we've had. Based on the poor communication, lack of professionalism, and how issues were handled, we would not recommend working with this company.

Quality work was completed as quoted in a timely fashion. Robert was very communicative throughout…read morethe entire process on what work needed to be performed and when he would be able to complete the work. Receipts provided for materials and work being performed and were as quoted. I would highly recommend to anyone looking for a contractor to complete home repairs. I look forward to working with Robert in the future on any home repairs that may surface.

Great service and work. repaired damage from a water leak and it look new! color matched existing…read morepaint perfectly. Rob was also very friendly, professional and efficient. highly recommend

I would give this company 10 stars if I could. They provided prompt, outstanding and professional…read moreremediation and restoration services for the water damage which occurred in our home. Highly recommended.

A shout out to Bluewater restoration for their outstanding timeliness and hard work at getting our…read morewater remediation off to a great start and what professional people they have working for them. Thank you to Tera, Raymond, David and Ben for doing this work!!

These guys were amazing!!! We paid over $2500. for another well known company to address our rat…read moreand ant problem. They came and showed us pictures of the issues and the things the other company did not address. We were so worried about our dogs and our home. They came and in one day solved our problem, for less than half the price of the other company, and have checked in with us on a regular basis. They were empathetic, caring, and considerate! Do NOT hesitate to hire this amazing company!

From the owner: Introducing Coastal Crawl Services: Your Trusted Home Improvement Professionals…read moreWe are pleased to welcome you to Coastal Crawl Services. Our team has been involved in the home improvement industry for over eight years before we established our company in 2023. We aim to bring our values and ethics to the industry and provide A+ customer service, quality work, and professionalism at an affordable price for homeowners. Our vision is to provide the best quality service in North Eastern North Carolina and South Eastern Virginia surrounding areas, all while increasing the value of your homes. Coastal Crawl Services offers a range of services to improve the state of your home, including moisture control, water mitigation, structural repairs, and much more.

I found out I had an extensive mold problem after a water leak and started calling around to…read morecompanies to try and get help immediately as I have asthma and allergies. Not only was Robert friendly but he was knowledgeable and showed up on time to provide pricing and explained what I could expect during the whole process. After speaking with him I knew I was making the right choice in selecting his company. In addition to his responsiveness and competence, my experience was as painless as any project could be. Overall, I would highly recommend him to all my family and friends!

From the owner: Our specialized expertise encompasses mold testing and removal, as well as water damage…read morerestoration. As a family-owned business, we prioritize the utmost respect for all our customers. We are acutely aware of the traumatic experiences that individuals endure as a result of these events. For an honest assessment and competitive pricing, please do not hesitate to contact us.

Wes and his team were great to work with. I reached out needing help with a few items and they were…read moreout the very next day and got everything taken care of quickly and professionally. Very reliable and easy to work with. If you're looking for a dependable maintenance service, home repairs, or property upkeep, I highly recommend Wes and his team.

Just a heads up. It was my fault for not getting prices to replace a water heater and replace an…read moreoutside panel box with 2 breakers. When I called I didn't ask and Wes didn't mention he charges a set price. When I got the bill it was higher than we thought it should be especially considering the amount of time the techs were there. So I contacted Wes and he said they have a fixed charge on the jobs. The water heater price was within reason but the panel box was $940 and it took about an hour to replace. That's seems a bit high. I assumed we'd be charged parts and labor. So lesson learned - make sure you get a quote beforehand.