Great from start to finish. Highly recommend. Replaced an outdoor shower head. Efficient, good…read moreprice and overall great service.

We have a rental property in Nags Head. My guests notified me about 7:30 AM to let me know there…read morewas no hot water. I immediately went to Yelp and saw Outer Banks Plumbing had a five star rating. I called and left a message. By the time I went into the other room to let my husband know what was going on Shawn was calling me back. By 11:30 I had a new hot water heater to replace my 20 year old hot water heater. He even looked at a couple of toilets we were having trouble with. The price was very reasonable. My guests were happy! I was happy! And I found a new go to plumber. Communication was great! He sent pictures of the old HW heater and pictures of the new HW heater. Very easy to work with!

Had a drip develop near our outside drain line. Called Action and they had two techs over the same…read moreafternoon. Jason and Steve found the problem promptly (a split in the recirc line) and were able to repair it all within an hour. Great job and thanks for the quick help! I'll continue to call Action when there's a plumbing issue.

I NEVER write reviews, but I am making an exception this one time. We arrived at our weekend home…read moreyesterday to find that the drain pipe from our kitchen sink had become disconnected, and a water line had developed a leak and was dripping large amounts of water inside a wall and under the house. Despite our being a new customer and their being "booked solid until a week from Friday," they had a plumber out that afternoon to fix the sink and another out first thing the next morning to locate and fix the leak. Both Mike and Kenny were great, and the bill was a pleasant surprise. But for their quick work, our week at the beach likely would have turned into a one-night stay.

Surfin Dood Plumbing did a great job at my home. They showed up with less than a day's notice, were…read morereasonably priced & did a very good job. The local water dept subsequently had to work on my water meters and they complimented Surfin Dood's work. High praise!

From the owner: Surfin’ Dood Plumbing Has Your Water Woes Solved! Hang ten…read morewith us as we ride the waves of plumbing excellence in the Outer Banks & Dare County. Our team is ready to catch any gnarly plumbing challenges that come our way. Don’t fret over leaks or clogs, we'll have them wiped out faster than a surfer hitting the waves. Let's make your plumbing experience rad from start to finish! Fully Licensed, Insured and Accredited in the State of North Carolina

First time hvac service from Norris. Joe and Connor worked well together and were thorough with the…read moresemi annual checkup ! I'm glad I changed my hvac service to Norris!

Heath at Norris Mechanical is a miracle worker. He is so knowledgeable and helpful and kind. He's a…read moregreat communicator and works fast.

Prompt. Courteous. Endeavors to get one cool as quickly as possible. Great company with which to…read morework.

Heat Pump Service Issue and Billing Concern…read more Background In September 2024, I purchased two new heat pumps from R.A. Hoy. Since I am retired and spend most of my time at home, I do not need to adjust the temperature frequently. Specifically, the unit in question serves the upstairs area, which I rarely visit during the day. Discovery of the Issue In February 2026, I received a service message on my thermostat for the upstairs unit. Upon checking the unit through my app, I discovered that it had been running continuously, 24 hours a day, since mid-November 2025 up until the present date in February 2026. Service Call and Diagnosis I contacted R.A. Hoy for service. The technician identified that the unit was only producing 70-degree air and was one pound low on refrigerant. I also have 2 inspections each year that were reported as good. Electric Bill Concerns Because my electric bill is automatically paid from my bank account and has remained consistent for over 10 years, I had not been monitoring it closely. However, after realizing the heat pump had been running non-stop, I reviewed my bills and noticed an increase of over $100 per month starting from when the unit failed in November 2025. My electric bill is normally lower in the winter as my gas furnace heat my home when temperature is 40 degrees or lower. Concerns Regarding the Repair and Warranty I received a bill from R.A. Hoy for the refrigerant. I believe that, since the leak appears to be a result of the initial installation, I should not be responsible for this charge. Additionally, if this leak is not properly addressed, it is likely to recur annually. However, I was informed that because the issue arose more than a year after installation, it is not covered under the warranty.

Shower and tub. Poor communication. Changed tub size without asking. Contract is for 32 x 60 they…read moreinstalled 26 x 30 inside tub is only 20 inches

Called on Wednesday. Showed up on Thursday. Had to order part. He said that he would overnight the…read morepart. Did not hear from him again. Called the office on Monday. The lady said she would look into it. Never got a call back. Called back Tuesday. The lady said she would have someone check the truck. I told her that is what she said the previous day. She said she would have Derrick call me. Played this game daily until Thursday. Never spoke to Derrick. Told the lady that after seven days, we're finding another plumber. She said, "okay thank you, bye," and hung up on me. Never use again, never recommend.

Chances are excellent you will not get a return phone call from Ward Plumbing! Three days later…read moreand still nothing!

Through Home Warranty, but speaking directly with Mr Ward, I scheduled an appointment late Thursday…read moreafternoon for Monday morning between 9 and 11. At 11 I get a call saying he's running behind and asks where I'm located? Of course, he's had my address since Thursday afternoon. Now he tells me I'm out of his service area and he doesn't know why it was assigned to him. I explained that I haven't had a sink since Thursday, that my dishwasher was full of dirty dishes and my counter was covered in dirty dishes. I told him I didn't want to start the process over. We agreed we would both call and ask Home Waranty to pay him something for the extra travel. I don't think he called them but I don't know that for sure. What I do know is several hours later, I called and the case manager. While I was on hold, she called him but they could not come to a reasonable agreement. I asked what is reasonable? She said he had asked for an extra $250. I am 31 miles away from his business.

Update: After I still had leaking JR sent Joel out today. He found one of the new parts installed…read morewas defective. Joel was extremely knowledgeable & helpful. After the new parts installation he filled the sink with water to create pressure then let it drain. There were no leaks. I'm very impressed with JR Plumbing's prompt response to problems. Update: Kyle came back today to replace the plumbing under my kitchen sink & remove the evil garage disposal. He did a beautiful job. I'm completely happy with his work, timeliness and how pleasant he was. Finding a good plumber can be tough. Finding one that comes in a timely manner can be even harder. I'm in the midst of a major update & renovation of my mid 80's house. When my husband was alive he could do any household repairs & installation. It wasn't his profession. But he was really good at it. Now I have to live in a "Brave New World", Over the years since he died I've used a number of different plumbers, but none that completely met all my needs. Although my kitchen is planned to be the last project I tackle, I had to take care of leaks under the sink that have gotten progressively worse. There will be a 24 hour period when the bathroom vanities are having new countertops, sinks & fixtures installed. My Contractor's plumber will come the next day to connect them. So the kitchen sink will have to be the replacement for the bathroom vanities during that time period. The leaks must be taken care of before then. My Contractor looked under the sink, took pictures and recommended that I use his plumber. He contacted JR Plumbing for me, sending them the pictures and my contact information. I got a call from JR the next day and was put on their schedule for the following day, The company sent a text confirmation with my technician's name & a noon to 4pm window, which suited my schedule well. When the technician Kyle arrived I was impressed by his pleasantness & attire in a JR Plumbing shirt. He examined the area under my kitchen sink & understood what I wanted done. The leaks were in multiple places: the garbage disposal, P trap & the fixture. Since I would be having the sink & fixtures replaced in a few months I didn't want things replaced that I would be replacing again in a few months. I wanted the garage disposal removed & taken to live in a new home, preferably the City of Virginia Beach's Recycling Center. I wanted the P trap replaced and the fixture problem corrected. Kyle's response on the fixture issue made complete sense as I didn't want to replace it at that time. After inspecting he contacted the office & wrote up an estimate, which seemed very reasonable for the work to be completed. After approving the estimate, I was delighted to receive an early next week date for the repair. Kyle completely understood my needs and was an extremely pleasant technician. JR Plumbing is now my plumber of choice.

Do not book this company. I gave them my trust of showing up on time and they failed to do so…read more There was no update and I wasted a work day trying to work with them. Zero customer service whatsover which is already a bad sign.

These guys are amazing. They are professional, on time, and they get the job done at a very…read morereasonable price. We have called on them twice and have never been disappointed.

From the owner: Specialties At…read moreEtheridge & Sons Plumbing, we provide top-tier Master plumbing solutions tailored to your needs. Our expert team specializes in: Plumbing & Sewer Services – From drain cleaning to complete sewer line repairs, we ensure your plumbing system runs smoothly. New Construction Plumbing – Whether it’s a residential or commercial project, we handle full-scale plumbing installations with precision. Gas Line Services – Expert installation, repair, and maintenance of all gas lines to keep your home or business safe and efficient. Water Heater Installation & Repair – Specializing in both tank and tankless water heaters for energy-efficient hot water solutions. Emergency Plumbing Services – Available when you need us most, offering fast and reliable solutions to any plumbing emergency. With years of experience and a commitment to quality workmanship, we guarantee honest pricing, expert service, and customer satisfaction. Contact us today for a consultation!