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Grand Pet Hotel

4.1 (47 reviews)
Open Open 24 hours

Services - Grand Pet Hotel

Pet boarding

Full grooming

Grand Pet Hotel Photos

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Recommended Reviews - Grand Pet Hotel

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Reviews With Photos

wonderful business to board a pet for a few days or 2 weeks or just day care! Our canine Maggie is not quite 3 years old and loves to come to Grand Pet Hôtel - she starts to react when we enter the parking lot. It is obvious that the staff loves animals and is intent on making the pet feel comfortable . large outside play area & another inside. property is clean inside & out. Maggie is currently being boarded for 2 weeks - I have absolutely no worries. staff sends photos. Staff is on site 24 hours which sold us.

London B.

We were warmly greeted & given a tour of the facility. We are looking for a place to go for doggie daycare, occasional boarding, and potentially grooming on the west side of town. The facility was impeccably clean, all staff members we encountered were kind, down to earth, friendly folks. All dogs and cats seemed happy/content in their care. The on-site groomer was in the middle of a groom, but she still took the time to engage & welcome us. Great place. It most definitely is GRAND, indeed ... living up to its name.

Sebastian ready for another day

Recommend: HECK YEAH! Daycare, Boarding and Grooming...Spotless always.. attentive, friendly staff. What's not to love??? Moved here 2 years ago with our 70lb. Poodle, Sebastian. Here is what we most enjoy: DAYCARE: both indoor (w/ac) and outdoor clean play areas and with constant pet supervision. BOARDING: Small or large spaces available and very reasonable. Know your pals are safe and well cared for. GROOMING: Julie....Fantastic! Every 5 weeks!

Exterior of Grand Pet Hotel, Surprise, AZ
Phoenix C.

This place is great! Clean, so friendly, and the hotel is staffed 24 hours! It's amazing! Two thumbs up. Great prices for doggie daycare, too!

Daisy waiting to go to doggie daycare.
Ellen R.

There is no place my dog would rather be than playing with her friends at the Grand Pet Hotel. Even when she has stayed for 2 weeks as an overnight guest, still can't wait to get back to play school. Daisy riddick recommends the grand pet hotel to all the other kids out there.

This is my dog!

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12 days ago

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2 months ago

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1 year ago

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11 months ago

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1 year ago

Business owner information

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Lawrence A.

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4 years ago

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2 years ago

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Lawrence A.

Thank you so much Chris. We love our customers and great reviews.

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11 months ago

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2 years ago

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Lawrence A.

We love Sebastian so much. Thank you David!

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2 years ago

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Lawrence A.

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2 years ago

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Lawrence A.

Thank you so much. We appreciate the kind review.

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2 years ago

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Lawrence A.

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1 year ago

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2 years ago

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3 years ago

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4 years ago

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3 years ago

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4 years ago

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3 years ago

First time using and it was a very organized and pleasant experience. I love the dog yard and staff was very nice!

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Lawrence A.

Thank you Kim!

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2 years ago

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Lawrence A.

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2 years ago

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Lawrence A.

Thank you so much Shane!

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3 years ago

Ringo loved staying at the Grand pet hotel. We would highly recommend letting your pet stay here.

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3 years ago

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4 years ago

Our dog loves coming here for daycare. He's so tired when he comes home from playing with his friends all day!

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5 years ago

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3 years ago

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4 years ago

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5 years ago

A great place to take your pups! Very clean, very friendly, very helpful! The staff and owner are wonderful! Absolutely recommend!

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4 years ago

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6 years ago

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6 years ago

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5 years ago

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7 years ago

Great place. My dog has gone there for years and they take wonderful care of her!

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9 years ago

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9 years ago

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9 years ago

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Ask the Community - Grand Pet Hotel

How long do the dogs stay out side for?

Our dogs during the summer months are let out into one of our three outdoor playgrounds, complete with water features, toys, fun playground equipment and supervision, at 5 am and must be brought inside by the time the heat reaches 99-degrees. At… Read more

Does Grand Pet Hotel allow dogs to share a room, regardless of breed?

No, and they separate them by size too. If any dog is aggressive, they also get separated.

Don’t See Your Question? Ask Away!

Review Highlights - Grand Pet Hotel

We are looking for a place to go for doggie daycare, occasional boarding, and potentially grooming on the west side of town.

Mentioned in 2 reviews

Read more highlights

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Camp Bow Wow Avondale - We love our energetic Jack Russells, play time all day!

Camp Bow Wow Avondale

(141 reviews)

I HIGHLY recommend this place! I have been taking my Bella here a couple of days a week for a few…read moremonths now and am so so happy I found this place. Everyday when we arrive we are greeted with smiles and love. My Bella gets so excited when we pull in and the staff really love their job. You can feel the love when you walk in the door instantly. Just a great place with great vibes and you can tell everybody loves it here. All of the pups are happy and I also love the different events they have throughout the month that you can sign your pup up to. The cameras are a great addition to feel at ease if you are wondering how your pup is doing. I even got my pup a bath a couple of weeks ago and she looked great after while smelling so good. I could go on and on about the staff and the manager here! Just a great place with great people that really love what they do and love all of the fur babies. Thank you Camp Bow Wow for giving love to my Bella when I am at work!! She really loves it here!

I used this location for overnight boarding for my dog, and I'm really disappointed with the…read moreexperience. They cut his nails too short, and no one informed me about it. When I brought up my concerns, I felt like they weren't taken seriously and no one really listened or tried to address the issue. As a pet owner, I expect transparency and care, especially when something goes wrong. Unfortunately, this experience left me feeling uneasy about the level of attention and communication here. I would not recommend this location based on what happened.

FurBabies & Friends - My high energy Vizslas.

FurBabies & Friends

(62 reviews)

We needed help with walking our big pittie mix. He's a strong guy and was dragging us around the…read moreneighborhood. Kristie helped us get this under control, so we can now have an enjoyable walking experience with our dog. While we were working on this, Kristie also helped us with some basic command refinements with all 3 of our dogs. One of our dogs needed a little confidence boost, and she taught us how to work with him to strengthen this. Kristie is clear in her instructions to the humans and is patient with answering questions and modeling how to give commands and corrections. She built a positive relationship with our dogs and with us. We have enjoyed the experience and appreciate the changes in our dogs' behavior.

FurBabies & Friends has been awesome to work with. The owner, Kristie, is easy to work with and…read morecommunicates very well. For dog sitting, in our home, we've used Michelle several times now and she is great. Our 3 dogs love her and she clearly loves them too. We have 2 Great Danes and Beagle/Boston Terrier mix who are getting up there in age. Our male Great Dane has a number of health issues and Michelle handles it all so well. There's a laundry list of medications for the dogs and she does a great job keeping up with it all. She doesn't mind when I'm that helicopter dog mom and I check too often on my sick boy. Regardless of his illness, Michelle sends many pictures and text updates on how things are going with all the dogs. As a very protective momma, I trust Michelle completely with my furbabies and home. We love having Michelle take care of our babies... so much so that when we were planning the August trip we just completed, she wasn't available on our original dates, so we moved our trip to make sure she was available. I appreciate the freedom Kristie and Michelle offer us to get away several times a year. I completely trust them. Give them a shot!

Every Doggie Has Its Daycare - Inside Play area

Every Doggie Has Its Daycare

(85 reviews)

I did a search online looking for a local dog daycare for my mom's German Shepherd. This was the…read moreclosest one I could find to her. It's located in Peoria, AZ which is northwest of Phoenix. It is near Bell Road and the 101 making it accessible for people like me traveling from nearby cities. The facility is in an industrial type zone. The building is sort of a large warehouse that is shared by several businesses. The backside has large garage type doors. I only know this because Google Maps led me to the back (south side) of the building initially. The map has been updated to hopefully prevent others from getting lost looking for the entrance which is on the northeast corner of the building. Every Doggie Has Its Daycare has applications online that you can download, print, and complete. The information provided online makes it easy for you to prepare for your first appointment. You'll need the latest copy of your dog's vaccination records including Bordetella. Plus, you will need the paperwork showing that your pet was spayed or neutered. Even though my dog has a tattoo indicating that she was spayed, the paperwork was required. I appreciate that the business has high standards and requests these records. It lets me know that patrons of the business care for their dogs and that my dog will be in a healthy and safe environment. Before allowing your dog to use their services, you will need to schedule a free, 3-hour temperament test. This allows the staff to assess your dog's energy level and comparability with other dogs. Based on this, your dog will be paired accordingly for future play groups. Please note, some dog breeds are not allowed due to insurance policies of the business. While the facility does not offer a webcam remotely or on site, the staff do actively take and post photos of the dogs on the business Instagram and Facebook pages. They post pictures pretty much every hour and try to capture every new dog entering the facility during that hour. Once your paperwork is in order, the temperament test has been completed, and your dog has been approved for services, you can start bringing them to daycare or make appointments for boarding services. Daycare doesn't require advanced bookings. I love that you can bring your dogs in and drop them off at the spur of the moment for a half or full day of play. This is so convenient for those days when you have extra work or maybe aren't feeling well enough to give your dog the exercise and attention he or she needs. My dog needs socialization on a weekly basis. She hangs out with humans daily all day, but benefits from the play and mental stimulation she gets from daycare. She always comes home relaxed and tired from her time at the facility. The facility is temperature controlled so your dog can safely enjoy play during the hot summer and cooler winter days. They do have access to an outdoor area too. It has high walls, so there is no chance of escape. You can pre-purchase packages of half day or full day passes to daycare. So far, I have just been paying as I go which is also acceptable. It's about a $40 saving if you buy the package, but you have to use it within 90 days. They take all credit cards. It's important to note that late pickups will be charged $1 per minute! That's a good incentive to make sure you arrive before they close at 7pm during the weekdays to collect your dog from daycare. I've booked a boarding reservation during the holidays. There is a deposit required during this time period because of the increased demand for services. They ask that you bring your dog's food measured out for each meal in ziplock bags. They provide everything else your dog needs for the overnight stay, but you are welcome to bring your dog's bed or blanket that provides familiar smells and will help your dog adjust easier. Also included in boarding is daycare. There is no extra charge for this ensuring your dog gets lots of exercise during the day so she can get a good night of sleep too. I'm delighted that I found this business. The staff have been super friendly in-person and on the phone. Their website has detailed information so you can get your questions answered, but call or stop by if you need additional information. I'm certain you will get the details you need and feel assured in your decision to leave your furry family member in their care.

Great staff! Ziggy enjoyed going there. The place was clean and he had plenty of room to run.read more

Pratt's Pets - El Mirage

Pratt's Pets - El Mirage

(81 reviews)

Customer appreciation day! I came late and missed out on the goodie bags. I love this location…read morebecause parking is much easier than the Glendale location. They had drinks and chips on this special day in the year! Lots of cute animals: poultry, pot belly pigs, lion head rabbits, chinchilla and guinea pigs. They had dogs and cats and they also had kittens that needed rehoming for $50. They had a 25 percent off coupon and it used it for pine kitty litter. Wet cat food was bogo! One vendor had one cat treat sample left and gave it to me. Happy birthday, Pratt's!

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CityVet- Surprise

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Dr. Jonathan in the Whole team at city vet are incredibly amazing. We took all three of our dogs…read morethere for routine check ups as well as serious medical issues.... when we helped them cross the rainbow it was all done at city vet, and every employee and every doctor came in to make sure things went as smooth as possible. They became like family to us during the hardest times of our life. I highly recommend a city vet, Dr. Jonathan is an amazing doctor and unfortunately I forget the other doctor's name but she was amazing just the same. When it comes to the animals that we love, it's not about how much it cost to take care of them it's about how well they're being taken care of and who is looking after them. With that being said, I don't feel that city vet was "extra expensive"but I do feel that every dollar spent there was well worth it to take care of our babies. If you go, let them know the The Foxes sent you! Thank you so much to every single employee at CityVet-Surprise. If you care about your animal, this is the place. Be kind to all animals.

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Paddock's Paws Pet Care & Training - Brock

Paddock's Paws Pet Care & Training

(69 reviews)

Long overdue review on my end for the best boarding/daycare we have ever used. My dog is an only…read morechild so we have been taking him to daycare sporadically so he can socialize and I know he loves it! When we go out of town we have been boarding him and upon drop off you can see how much care is given, my dog is happy to go back with the greeter and I get the cutest pictures throughout his stay. I have always worried when I'm on a trip but I honestly no longer do because my little Lewis is in great hands! I go out more now with no puppy guilt.

My Initial Expectations; This was my first time using…read morePaddock's Paws. The facility was conveniently located near the venue where I needed to be, and I only required my dog to be cared for one day. I was informed that I would receive pictures of my dog during his stay. After registering for the app, I checked throughout the night but did not receive any photos. Concerns During Pickup; While the lack of pictures was disappointing, what truly frustrated me was the condition of my dog upon pickup. He had urinated on his blanket. Although my dog is not perfect, I am familiar with his behaviors--he consistently holds his urine until he is let outside and will whimper to signal his needs. It was clear that he was not let out before bedtime or during the night, which led him to urinate in his bed. This issue was not addressed until shortly before I arrived to pick him up at 10:00 AM. His Bedding was provided to me in a a double garbage bag with his soaking wet blanket. Water Availability; Another major issue was the apparent lack of water in his cage. Before drop-off, I ensured my dog was hydrated, took him to the bathroom, and prepared him for his stay. When I picked him up the next morning, he immediately drank two bottles of water and tried to ask for more. I had to wait before giving him additional water to prevent him from getting sick. Overall Impression; I am extremely disappointed with the experience and do not plan to return to Paddock's Paws. After speaking with Ashland, the manager, I believed the facility would be a good fit for my dog. However, ignoring an animal's needs while being paid for care is unacceptable. I paid $79 for him to stay overnight without water or bathroom breaks, which is not the level of care I expected. A very displeased former one-time customer.

Grand Pet Hotel - groomer - Updated May 2026

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