Whatever you want, they have it as far as ethic hair care products. I could browse for hours looking for the just- for- me product. If you need on the go, quick hair extensions, this is your place. They sell hair bundles, closures, wigs, and crocheting and weaving hair. There is a makeup section which I have not tried as well as a clothing section which I also have not tried.. The staff is always pleasant and willing to assist with finding hard to find items. There is accessible parking as well as entrance. read more

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If I could give zero stars I would came to the grand mart for wave caps and wave Pomade. It is 8:12 when I arrived. I get out car girl standing at door I'm sorry we are closed. I say ma'am it is 8:12 not 8:15 pm. I have issues when business don't honor the times you post but in the days of Ratchet business practices you I can order online. You don't have to deal with bad service. read more

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Decent nice little spot to shop in the ghetto . But you guys seriously need to fix your damn parking . It's ridiculous. Property damage could happen easily . read more

My first time visiting, came on recommendation. It's a wee bit overwhelming when entering store, lots to look at. Mostly different price points. Tons of options, for hair. They have eyelashes as well and other cosmetics. I wouldn't recommend shopping for cosmetics/or clothing here. The quality is pretty low. Cashiers don't have much knowledge. Only ring up your purchase. Purchased hair for an accessory for Halloween. read more

Grand Mart - Hair from Grand Mart! - Cosmetics & Beauty Supply Near Me - Phoenix, Arizona

Come get your hair girl! This is the place because GRAND is the true statement for this location. It is like a warehouse of hair, beauty supplies and much more. Sally's Beauty Supply comes across as a small scale compared to Grand Mart. They have everything you need not just in one brand but many. All the years I have shopped here everyone has been super friendly and willing to help. I believe their prices to be reasonable compared to other beauty supply stores that I have shopped at. I have also found items that I do not find at most beauty supplies stores. They sell wigs both human and synthetic. They sell extensions in different styles, lengths and colors. The staff will help you select the best product based on what may work best for you. They also sell heating tools such as flat irons, blow dryers, and curling irons. They sell makeup too. Not top brands but generic. read more

The best hair store in the valley. Never not happy to spend my money here, they have everything you need !

There is a HUGE selection or wigs, weaves, creams, oils, sprays, knockers, rubber bands beads, headers ect! All things hair related is in this business and at a fair price! There are also "clothes" kinda the quality is more like a mix between Wal-Mart and Fallas so the quality is questionable...but one time wears are cool too! Need less to say in any given week I could have long hair or a fade so I'm down for a good Midwest type hair store! read more

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The store is fine. The clientele is trashy. The prices are reasonable, the selection is wide and I don't live that far away. I'm expecting a fight to break out at any moment in there. read more

Poor customer service go to WABA on Camelback and 37th ave, better hair better service

I love this place!! Everyone complaining need to chill, cause how the hell you gonna return hair? You should inspect It before leaving! Some things can be wrong or not as good as the described ---it's like that with everything. But I have spent not so much money for a ton of hair! Human and synthetic and I always get compliments! The girls that help me always make recommendations based on my event or what I'm trying to achieve! They also don't limit you to trying on hair pieces! So that's a plus . Their sale items are always great and they have eyelashes GALORE!! This beauty spot is the best and honestly you can't beat the damn prices. (: read more

Coming from Atlanta, Ga, the hair capital of the world for women of color, makes it hard for me when I go into a beauty supply in Arizona. Granted Atlanta had a beauty supply place on every corner like a Waffle House. So I can honestly say that I was totally spoiled there, but I chose to move to Arizona and you can't have it all. I literally have to take a day trip to go to a beauty supply because Sally's is all I have in my neighborhood and that ain't much. I went to Grand Mart and they have a huge selection but what I have seen in Arizona beauty supply places is they may have a lot of products but the choices are wack. The sales people aren't knowledgeable about the products and half the time they don't know where they are in the store. I found the same thing here. They have a lot of stuff but it doesn't seem to cater to the clientele. It's so important to have what the people need, if not you either loose the sale or you have people settling for what you have which is disappointing. I went to get hair to do my own passion twists. I asked for help, the first person basically told me that they didn't have what I needed. The second person pointed me in a few different directions none the less I happened to find something that I could use and they twists came out great! I took every bag of the kind of hair I decided to use because I have no idea when I will be back and if they will have what I want. My advice as a long time consumer of beauty supply stores is please educate yourself and your employees on the best products to provide for the consumer. Watch YouTube, go to hair shows or conventions. Visit cities like Atlanta and go into a couple of beauty supply stores and see how they do it. If I wasnt in a hurry to do this style I would have waited for Amazon to deliver the hair that I know would have worked well. Arizona has to do better it has a lot of people of color who need a place that provides what they need and has the stock and knowledgeable staff to take care of its customers. The Phoenix area is growing as fast as Atlanta was it has passed Atlanta up in terms of growth. With all of the influx of new residents a lot of them are people or color. Step your game up! read more

Grand Mart - Passion twists done by me, taught by YouTube. Hair purchased at Grand Mart. - Cosmetics & Beauty Supply Near Me - Phoenix, Arizona

They are not a Black-owned business. Matter of fact they aren't too friendly to African or African-American customers so they should not be classified as such. read more

I was so damn excited to go to to this place I drove from CHANDLER, because my friend went there so I told myself I'm on this side let me see what's up, and lord did I! How are they going to treat their customers like I'm fucking bothering you when I need your ass to open the glass! I didn't need the attitude either when I'm looking at most expensive hair you say you carried! I thought this was going to be a dope place to get everything at one place but the vibe in there is all messed up and those employees lord help you and maybe take a deep breath and breathe .... Your just doing your job. Sadly I didn't get one thing, I felt so uncomfortable and unwanted and they would roll my eyes when I asked for help. Unprofessional, it's really sad because I think this could be the go to place if they hired people or trained their employees because they don't know nothing, I was helping THEIR customers! It was really awkward. I have no idea why those woman acted like that towards me so rude and definitely wanted me to leave. One star, because they do have some really good products and at a really good price. But if they dont know anything or not willing to help you gotta know what you want! read more

Good beauty supply store in West Phoenix for Black/African American people. Quality human hair and beauty supply needs.

They aren't to friendly towards black/brown people they act as if they don't want us there I would recommend United Beauty Supply + wigs (Phoenix) they are black owned I believe, and very nice helpful read more

The staffs are horrible, pretend not to work there or most times pretends not to understand English to avoid helping you find items you are searching for. I go here to purchase my hair, they have a good variety of hairs and are always stocked. Customer service is just horrible. read more

NO CUSTOMER LOYALTY!!!! Not good experience if dissatisfied NO MATTER HOW LONG you've been a customer! Or HOW MUCH MONEY you've spent!!!! Test it. You'll see if you ever have "a return!" read more

Do not go here if you want your make up Artist to smell like smoke. I recently had make up Done for the first time professionally in my life. The artist's hands reeked of cigarette smoke. I reached out to management twice since the May 22nd event and have yet to hear from them. This is completely unprofessional And the customer service is poor. If you are sensitive to scents and want to feel like an Ash tray is on your face then this is the place for you! read more

This store's management is very rude. Their products are overpriced. Everything has security sensors attached to them, down to the lip gloss. I would not suggest shopping here, unless you're extremely desperate. read more

I wish I could give this place zero stars. The staff here never fail to be completely RUDE and UNPROFESSIONAL. From the security guard to the associates....it's like these people were PICKED UP OFF THE STREETS and given retail jobs! I've been coming here for months because it's the only ethnic beauty supply store on the way to Scottsdale but of course every time I go there's an issue but what do you expect when you're in the GHETTO! I came in today to look at wigs and the older Hispanic woman behind the counter with brown curly hair gave me a nasty look and proceeded to gossip with a customer in Spanish for a good 10 minuets. I got absolutely zero help and this happens every time, of course until I or another customer makes some noise then one of the miserable workers gallops over, rolling their eyes the entire time.... HOW do people like this get customer service jobs??? And why aren't there any BLACK people working at an ETHNIC store?? read more

I can always count on them having a wide variety of hair products. All of their leeks are very knowledgeable about all of their merchandise of they will promptly get someone to assist you. They stay up with the trends and the hip music playing softly in the background picks up your mood. On top of it all, they are open longer hours than their competitors daily. read more

The girls who work there are so rude !!!!!! No customer service skills don't even greet you when paying or smile !

The three stars are for organization, top flight security, high priced mixed blend hair, over priced wigs, over priced whole hair line!!!!!!! Arizona is the worst place to buy hair!!!!!!!! I get a headache in every store that I walk into!!!!!! I hate that they don't have sales and they are behind on products like a Mug!!!!!!!!!!! That is one of most things that miss about Florida man!!!!!! And we right next to California the freaking hair capital!!!!! Come on man!!!!!!!!! read more

My favorite store. Braiding and styling hair is what I live for. They have everything here. Wide variety of wigs hair beauty items etc. Employees are nice and helpful. Only thing that sucks is they return policy on certain items. they will not return certain items even if you got the wrong color and didnt open package they won't even do store credit. So you gotta be careful n read return policy on receipt. Besides that I really enjoy shopping here read more

I love this place.... I be went there one time and they have a very wide selection of hair.... I'm definitely going back to get my clip on hair. read more

Great selection of wigs. The attendant was friendly and patient with me while I tried on a bunch of different styles. I bought makeup and 2 dresses as well. Very reasonably priced. Will definitely be going back. read more

Grand Mart - Two wigs I bought at Grand Mart - Cosmetics & Beauty Supply Near Me - Phoenix, Arizona

Strippers and drag queens can't be wrong: This is the best place to get wigs and hair pieces. I've been here several times before as a place to browse the various wigs. So, Sunday, after dim sum, I came here to get a wig for a "talent show" at my family reunion. [My mom and I are reenacting the scene from "Drop Dead Gorgeous" where the nurse is pushing a wheelchair with last year's Mt Rose Sarah Rose American Teen Princess is lip syncing to Melissa Manchester's "Don't Cry Out Loud"--I'll be in the wheelchair] Not only did I find the perfect wig, it was amazingly affordable. For less than $30, I'll be able to make my dreams come true! I was actually able to wear this wig at a pool party that day; it was a big hit. read more

i have been going to grand mart for 14yrs since i moved to arizona.will not go any we're else.my rate is on grand mart on camelback and 35th ave. read more

My daughter and I went looking for hair supplies and found several of the products we were looking for. The store was extremely neat and abundantly supplied items on the shelves. Very few items were low or sold out. One product I was looking for was not available. The sales clerk offered to take my name and phone number and promised to call when it was available and I was placed on the roster with other customers. Customers themselves were polite and courteous. I am looking forward to shopping here again for all my beauty supply needs! read more

Grand Mart, where exactly do I begin. I have been in there only three times. They do have a vast selection of hair care products (majority of these products you can order online and actually support the owner of the company) and a clothing line on the side (some pieces of clothing are overpriced, some are decent for the quality it serves). However, I can attest that this non-black owned beauty supply store is not where any black men or women should spend their money at. Let me begin, the fat security guard gave me funny looks when I was shopping around the store, while he was on duty and talking to what looked like some mexican girl on the side. Isn't he supposed to do his job?? Anyways, I never had a problem with the two women (or the asian man) at the front desk when I rang up my items, but from what I can tell, especially by the negative reviews from Google to here on Yelp, I can tell everyone is telling the truth. There is a lot of mistreatment from Grand Mart's customer service, if not, non-black owned beauty supply stores. From being followed up and down the aisles, accusing you of stealing, dirty looks and gossiping behind your backs, overall racial profiling and many more in the form of subtle aggressions, proves this point overall: DO NOT CONTINUE SHOPPING/SUPPORTING NON-BLACK OWNED BEAUTY SUPPLY STORES. No one, and I mean no one, should ever enter, let alone leave the store feeling blamed for something they did not cause, feel unwanted, or ashamed because of the color of their skin. Time and time again, countless stories coming from black consumers keep resurfacing over and over again about the mistreatment they receive shopping at places like this. It's great that we continue to expose horrible companies and bad business practices, but we have to put a major hault into supporting businesses that are against the black community. These types of business owners profit off of us, while turning their backs and continuing mistreating many more behind the scenes. Just because some have never dealt with this form of hatred targeted towards our community, or some had zero negative experiences with the Grand Mart employees/customer service team, that doesn't mean these reports ever happened. From here on out, support local BLACK OWNED stores, companies, etc. read more

I have been going here for years & they have the best price & best selection out of all the other places I have been! I love this place & wish they had one closer to my house because I have to drive over 40 miles round-trip but I do it because its the best! read more

Asked for help was basically told to do it ourselves. wouldn't exchange pony after given no help and took it home only to find out it was two tone and wrong color. Went back and asked to see a different pony and was only given help after demanding they open the package. Still wouldn't take off the black net around pony until, again, demanded they do. Then the associate said they didn't have any pony tails to match my daughter's hair without even looking, even after I asked her to look twice. Very disappointed. I stick to paying more money and go to Ulta or Sally's. read more

Huge selection of wigs and extensions clothes, jewelry, trinkets etc. keep in mind everything is cheaply made Chinese crap, but everything is decently priced. I bought a elbow length three tone wavy wig for a girls wig night and paid 26 bucks. Obviously synthetic, but I've bought several of the same quality from other shops and paid 5 times as much!! read more

They have substantial supply of inventory..however the ladies in yhe back are not familiar with the inventory on the floor or the type of hair you need. Twice i tried to purchase something...and left to purchase at Mid-k where the ladies know whats going on read more

Bump Sally Beauty Supply...this is the spot...wide variety of hair & products...reasonable prices

Poor customer service. Rude staff. They have a good selection of stuff but I will never go there again.

Love this store never any problems here great customer service all the things I like and need are here

If I could give them FIVE zeros, I would. My daughter and I went in the store last evening and made a $78+ purchase of hair and product. A few of them were sale items. I did not realize that the product could not be exchanged once purchased. THAT WAS NOT listed on the receipt. When I took the hair out of the bag, I realized it was hair on the weft instead of loose hair. I called back up there not even 24 hours later to see if I could return the hair. There was a young lady who answered the phone and said that she needed to consult with her manager. A man got on the phone and was very RUDE. He asked me to explain what I was trying to do. When I explained it to him, he said if it's a sale item, it can't be exchanged, OKAY? The lady didn't tell me that. She asked other questions. Was I interrupting you or what? There is nothing wrong with the hair. I only wanted to exchange it for loose hair. I understand that you may have other people who bring back bad hair or whatever, but I am not that person. Don't ask me the situation and try to get indignant with me when I tell you what's what. I WON'T be coming back there at ALL. There are many other places to go who have much better customer service and better policies. read more

Poor quality hair and the worst customer service i've encountered in my life. The asian women there seem oblivious of their customers and have zero knowledge of their products. Wouldn't recommend it to my worst enemy!! read more