RE: Holly in the Deli…read more Exceptional, caring and fast service. Holly also takes time to provide personal customer service (she took me to Customer Service to find my lost sunglasses). Holly recognizes her repeat del customers! She could be "in charge"!

I reached out to good earth to see if I could put in a special order for a sushi platter for a…read morebachelorette. Wow! The girls and I were so impressed and it all tasted amazing and I could tell the ingredients were fresh & healthy! The communication prior to pickup was quick, detailed and had quick response times that catered to my dietary restrictions. They removed bell peppers for me. Lastly my girlfriends and I love bears, and all we requested was the sushi. It was a pleasant surprise that good earth went above & beyond and added a little orange bear.

My review is solely based on the experience of one team member. Her name is KARIM and she works in…read morethe deli department. When I think of the perfect employee she comes to mind. She's always so sweet and warming when making sandwiches or helping with anything else in the department. I actually get excited when I see her. It's not common when someone makes you feel welcomed like you're apart of their family which is the feeling I get when I interact with her. She warms the ambiance of that place and she always has a smile on her face. Thank you Karim for caring for the shoppers and spreading joy, I appreciate you!!

Because of recent medication shortages, I was trying to be responsible and call and ask if they had…read morea particular medication. The pharmacy manager refused to tell me if they had it in stock because, according to her, "we can get robbed." And this was after I gave her my name, information, and doctor's name. It is difficult enough to navigate this process. At this pharmacy, my experience is that pharmacists act as roadblocks, rather than advocates. It's no wonder, given the attitude toward customers reflected in this interaction.

Update: just went in person, and the people at the meat counter were lovely and helpful as always…read more They were not the ones who answered the call. It was a male manager. Original: Rude at the meat department. I called in to inquire about a specific cut of meat and if they had it in stock or when it would come in. The person answering the call didn't let me finish my question, kept talking over me, and hung up. He was extremely rude. I don't know who it was because the people I usually encounter at that locations meat department are all lovely.

This Whole Foods has introduced "pay with your palm". If you think transacting with biometric data…read morefrom your is a smart idea, go right ahead. I won't be shopping here or any of the other locations until it is removed, and I would motion that the county of Marin if not the state of California outlaw this immediately.

My husband and I visited Mill Valley and purchased some of your delicious gourmet treats. We…read moredecided to sit at one of the outdoor tables, but the umbrella at our table was closed. I asked one of your employees, Ivan, if he could please open it for us. I especially wanted to take the time to recognize Ivan for his outstanding customer service. He was incredibly kind, attentive, helpful, and genuinely welcoming. He assisted us with such a positive attitude and a wonderful smile, making us feel truly cared for as customers. Employees like Ivan make a meaningful difference in the overall experience and leave a lasting impression. His professionalism, warmth, and attention to detail are a wonderful reflection of your company. I hope his excellent service is recognized and appreciated. Thank you, Ivan, for making our visit even more enjoyable!

After a beautiful day in the woods and hiking on Mt Tam, we stopped by this amazing family run…read moremarket . What a Gem and great find . Mill Valley Market has been operating since 1929 and they are still family run . This is their 4th generation! We came to get their sandwiches and boy did they deliver. Ordered 2 vegetarian, chicken chipotle, Thanksgiving turkey and got jerk chicken from the hot foods buffet! They are way better than Whole Foods fyi! Great quality and freshest taste ! Delicious food and great service ! Love supporting our local gems and they nourished us with love! They also have a fish and meat market ! And a full grocery store plus a ln amazing wine selection and hot and cold buffet! Will be back!!

This place is such a gem. So impressed by how well managed it is…read more I gave several compliments and the worker there said that corporate agrees with my assessment and uses it as a stellar example for other stores. Here I found Rubicon cupcakes for $3, and also some wonderful carr's crackers for the holidays. This is my absolute favorite GO

This is the most disgustimg place. The people that work here…read moreare so unprofessional. Most of the food i bought from here was rotten

I consider this "my Safeway". Its the one I always go to and when I think of going to the market, I…read moream always here. I recently did a mobile pick up order and the young man was very friendly and i appreciated that he helped me load up the car with the many drinks and case of water I had ordered. He scanned my ID for the champagne I ordered, so remember to bring yours! I know it can be limited cashiers sometimes but try the mobile order if you can. You get to park in front!

Hey kids! Wanna go back in time? Ever wanted to see what a…read moregrocery store was like from an experience and product assortment perspective in 1973...go to Safeway! Unfortunately, the bar is extremely low in Marin when it comes to grocery stores, which I'd say is pretty ironic considering the average household income. Wanna be really depressed? Hit up a grocery store, say, anywhere in Europe, or how about Thailand, or Hong Kong, or Mexico City, or Japan and you'll be really depressed. The quality of food we have is abhorrent.

A lot smaller than most Nuggets but still the same great quality. The store is well…read morecompartmentalized and has that same great service you find at all Nuggets. We ordered some sandwiches for lunch. I ordered the Van Gogh with added turkey, my daughter had the Firecracker, and her bf had some kind of tri tip Sammie HOT. We shopped around after ordering and our sandwiches were ready in minutes. All our sandwiches were delicious and very filling. My daughter and I only ate half of ours. Overall, the store was cute and filled with all the quality food and staples you find at other specialty stores!

It's a Tiburon grocery store so do not think it's Aldi. What it does have: wide selection of…read morequality fruits and vegetables including organic; higher end quality on pretty much everything else; fantastic pre made salads; an amazing selection of hot deli foods, super tasty subs and sandwiches (including breakfast sandwiches); a very helpful staff; a clean and peaceful shopping experience; and basically anything you need to make a quality meal. Parking is usually pretty easy as there is a large lot that goes around the back of the shopping strip.

I usually shop at an all organic grocery store in Fairfax which we love and I give 12/10 stars to,…read morebut Nugget is in the rotation for when we need some items that our usual place doesn't carry. In that sense, it's a good clutch market for those items. The store itself is small but laid out well. I really like the produce that they have outside, it gives small town vibes. Where Nugget lacks is in customer service. I have yet to meet a friendly or happy looking employee. I feel like this is something I've noticed more lately. On my trip today, the man stocking the produce had his cart in the middle of the produce section, so there was really no way to get anything. I asked him if I could slip in and quickly grab a few things, and he made a really off putting comment about if I could see he was working, etc. Yikes. I've also been rung up before where the cashier just is on auto pilot, no hello, no small chit chat. Nugget, you carry things we like, and you're close to our home. Can you please give your employees some customer service training, or some reasons to feel joyful? TIA!

I love that they have fried Chicken available in the deli and a great wine section! Also a bread…read moredelivery from Della Fattoria Petaluma! Just wish RedBird would make the drive !

Nice and quick service at the Pizza counter! A wonderful man with a French accent helped with my…read morekid's birthday order. On a busy Sunday morning, he managed to kindly fit in my order very quickly and served up 4 delicious pizzas..thanks soo much!!

I am breaking up with Whole Foods for good. This is my Dear…read moreJohn letter. I've been going to the East Blythedale Whole Foods since the day it opened. We had such happy times at first. I live two blocks away, so me and my partner are there enough that most employees know us by sight. I recently broke my right wrist and sprained my left shoulder (Actually on the broken sidewalk behind Whole Foods lol). I was at the self checkout, on the phone with my elderly mother. The employee on duty, a heavy, balding, late middle aged man with a grey goatee just stood there as I dropped an item (a bar of soap!) and watched me struggle to pick it up without so much as acknowledging my existence. I made a joking remark to my mother about it, paid and started to leave. Then he decided to start waving his arms and demanding I come back as if I'd robbed a bank. He was as loud and attention getting as he could be. He tells me to pay for my items. I look at the register and it said "Approved". I pointed this out to him and begin to leave. Instead of apologizing, he says loudly "I guess you're lucky!" That's when I knew it was over. Anyone who knows this store knows it's like an abusive relationship. They take you for granted, treat you like crap and just assume you will keep coming back. They don't make an effort to put it nicely. Well, I'm done. Ever since I met Good Earth, I've felt ashamed to keep returning to Whole Foods just out of convenience. I can't help but think his behavior was based on the fact that l have tattoos and facial piercings. Of course, they will still take my money. So that's it Whole Foods. The last straw. I'm leaving you for Good Earth and never looking back. I hope that if you decide to see them, that they will treat you better. But don't say I didn't warn you. Minus 10 stars, Karen C

this is my store, my number one go to for just about everything, hit it 1-3 times a week. quality…read moreproducts with good value for the money too. always get the salmon and chicken. veggies can't be beat. selection and value of wine is really good. like the smaller canned products for the picnic basket

Large, well organized and of course, busy on a Sunday afternoon…read more Trader Joe's crew speedily unboxed supplies, they were most productive in the produce section. I was able to find everything I needed for a quick meal and a side for a weeknight dinner (hello loaded mashed potatoes!) and all the usual things I pick up at Trader Joe's. Airy space, polite staff, a bigger array of products and a quick trip through checkout, this might be my favorite Trader Joe's in the Bay Area.