I don't recommend this travel agency- Grand Century Cruises, they were lacking experience to make trip to Europe.
1, They took advantage for the Europe traveling because they knew the most of travelers has been trapped in the US and Canada for a long time due to the pandemic.
2, The agency booked the cheapest airfare to France, the 10 hours fly hours with low grade meal or no meal, such as "Westjet" and "Franchbee". (Only 2 stars on the customers review).
3, The agency charged $3300 and covered the air ticket + hotel + tour bus only per person, the rest museums tickets all need to pay extra.
4, The local tour guiders were lacking professional knowledge to deal with US tourists. The group has 3 tour buses with 120 tourists. The local guiders were lacking enthusiasm.
5, The entire trips with 3 buses were looking for the Chinese restaurant everyday for the group meals and disregard the pandemic stage cautious. Sure the group meals restaurant always attaches with agent commission.
6, The hotels 15 nights except one night stayed in the Crown Plaza, the rest nights stayed in 2 stars hotel. The tourist deserved better services. $3300 plus tip $180 per person.
The tourist needs to pay all the ticket individually with agency marks up. you paid 28 Euro, the tour guider gave you only one hour in the museum, but he can spend hours bus time to find a Chinese restaurant.
7, During the trips, some tourists get infected the Covid-19, the tour leader from agency and local guider have no measures or procedure for the sanitization to protect the rest travelers, not at all.
Overall, I do not recommend to travel with this agency, or the travelers need to be aware buying your own air ticket at least.
The company name is cruises, they are lacking knowledge to handle the land tour.
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