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Grand Auto Sales

3.0 (2 reviews)
Closed 9:00 am - 6:00 pm

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2 months ago

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Jacob Auto Sales

Jacob Auto Sales

(41 reviews)

Absolutely horrible service. Tried to pressure me to say yes to certain repairs and when I was…read morehesitant yelled at me to come get my car or he was going to tow it.

STAY FAR AWAY! We bought a car from here for a great price and that is probably the only good thing…read moreI can say about this place. We had nothing but problems with it. When we financed the car through the finance company that Jacob's sends you to, we also bought an extended warranty. We brought the car in for repair and 4 days after we dropped it off the owner called me yelling at me saying our warranty was a scam and we couldn't use our warranty we had to either pay in full or come get the car. He said he could not get through to the company. I called the company after I hung up with him and they gave me the phone number that Jacob's should call which was the same one I gave them when I left the car.I called Jacob's back and I had to leave a message. That was a Friday and I never heard from them so I called again on Monday and they couldnt talk to me so I drove over there. My car was no longer there! They took our car without asking to the Auto sales and repair shop where we financed and purchased our warranty so they could deal with the warranty company! They had NO PERMISSION to do this. The place was in Auburn an hour away. When I contacted the Auburn location to talk about the car they had no problem with the warranty company and said the warranty company wouldn't let Jacob's work on the car because they require a certified mechanic to do the work and the mechanic at Jacob's is no longer certified! STAY AWAY! This place is so shady and they don't care one bit about how they treat their customers. The owner is so rude and disrespectful. Not sure how this place is still in business.

S & D Auto Sales

S & D Auto Sales

(8 reviews)

Bought a 2016 Kia Sedona from these folks. Within 2 days it was broken down on the side of the…read moreroad. After spending a month at the shop waiting on parts, it needed an alternator (the entire bottom end of the motor had to be disassembled to get it out), some sort of throttle sensor (back ordered for a month) and a new battery. Essentially, the van couldn't be driven for the entire first month. Judging by the undersized battery installed in the minivan from some other vehicle, the dealer it knew it had an alternator issue but didn't want to replace it so they covered it up by putting a newly charge used battery in. So, things happen... it is what it is... the part that got me the most was the lack of customer service when all this happened. Everyone is all bright eyed and bushy tailed when you pay cash for the van but could care less if something happens after the sale. That's not customer service! You live and learn. I'll never go back or refer them to anyone else.

Bought a SUV last October -2016 model - had high mileage but appearance looked good. Test drive…read morewas decent but had small quirks - price seemed decent. Haggling was zero - it is what it is they say. We paid as my son really needed a vehicle. Come Winter (less than 30 days, we noticed no defroster working - find out that air flow diverter broken. $800 - when brought to dealer attention they threw out the lemon laws for cars over 140k are only 7 days and not 30 - refused to even share the cost - we didn't test defroster or heat being summer when we purchased. A month later, son complained of zero heat. Saw that coolant was thinking. Mechanic saw leaky waterpump and 2 bids are almost $4000 - again, dealer refused calls, avoided me like the plague. We did buy a lousy warranty - 6 months from them - Penn Warranty, but they barely cover anything and their labor rates are $45/hr - no mechanic is $45/hr, so I have been trying to find a cheaper mechanic and when I think I do, warranty company gives run around. Again I call dealer to help us find a reasonable mechanic - they avoid calls again. This S&D sales is horrible - I wish I did more research. The owner buys junk cars and inflates prices beyond beyond - very risky, very shady, very non-customer service friendly. STAY AWAY - please!!! I want give ZERO stars but it wont let me but I hope I can save others from this heap of metal junkyard.

Grand Auto Sales - usedcardealers - Updated May 2026

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