I love this place. Employees seem actually happy to be working there and the atmosphere is…read morefriendly. I was actually asked which hygienist I wanted to see! She was the most gentle hygienist I've ever experienced. I started to doze off while she was working. I'm not kidding. The office seems efficiently run. I have never waited more than ten minutes. the hygienist cleaned my teeth, did x-rays, and evaluation of my teeth and gums; the dentist then came in to evaluate her findings and examine them himself. How can I complain about the cost of a dentist? They are all expensive. Twice long ago I had cheap dentists working for my insurance company. Their work was awful and their offices were dirty. Dentists need a huge amount of expensive equipment to do their work. I happen to know that one of the individuals who gave a very bad rating is another local dentist who I abandoned due to rudeness and condescension about a disease I suffer from..

I made an appointment a month ahead of time. The day before, they called to tell me that they…read moreneeded to reschedule because the dentist was leaving early the day of my appointment. Nope. Just nope. I keep my appointments. You should, too. Time to find another dentist.

Dr. Fooladi and Hazel are amazing; Love you guys! The practice is clean and has a warm feeling. I…read morenever thought this process could be so smooth for my daughter. When we first started my daughter would lose brackets like crazy I thought this would be a problem but it was never an issue we were always treated with respect and above all else care. Hazel a special thank you for listening and talking to me when things were hard; raising a child is something else. All appointments were timely and never late, all service were rendered with no issues, my daughter Mia grew over the last two years to the point were she no longer lost brackets and things got so much easier, I truly believe it is because of the care that Dr. Fooladi provided. It was hard saying goodbye yesterday after getting her retainer, but we will see you guys in six months, and I will be making an appointment for myself in the near future. I cannot say more, this was a pleasurable experience and I recommend Smiles For Life Orthodontics and Dr. Fooladi to every and anyone go can get to your care. Thank you so very much for everything. -Michelle C.

I have been receiving orthodontic treatment for my open bite for about 3 years at this office. Dr…read more Fooladi is truely a gem. The special attention and care she gives to each and every patient is outstanding. Her warmth and caring personality makes you feel like a friend of the family. She is excellent at what she does and topped with her ability to connect with each patient makes this office very special. Hazel at the front desk is such a sweet and helpful person that is always there to assit with questions and keep you ontop of your appointments. Im very glad I choose this office to embark on my orthodontic jorney. I would highly recommend this office to anyone seeking a top notch orthodontist with a warm and friendly atmosphere.

If I could give ten stars I would…read more I've been a patient at Dentistry at The Heights for nearly two years and every visit is a pleasure and the results are as good as I could have hoped for. As someone who fully appreciates a well-run team it's great to watch this very efficient group work together. It's clear that everyone there loves what they do and that is doing the best dental work that they can while always making sure that the patient is happy, healthy and comfortable. The team at Dentistry at The Heights takes their work up to a level of an art form. I don't just mean the results - which, like I said, are excellent - but I mean the act of working together in an office setting. From the first person who ever greeted me there - Naila - every interaction has been a pleasure and every member of the team is working together to constantly make sure I get what I need at every moment. Demetria is a very skillful assistant and a great caretaker. Rosa is always making sure everything is right with my cosmetic treatments. Aska is a cheerful hygienist. Dr. Trotter, the maestro, sets the tone and does phenomenal work while being slightly over-concerned with my comfort. None of this could have been possible without Kate (not sure if she's still there) who worked out a payment plan with me so that I could do invisiline and is supremely knowledgable about insurance, always crunching the numbers so that my employer coverage goes as far as it can. I'm very happy to have found this practice and look forward to continuing treatment from this top-notch team.

Came back sadly to say Time changes and so did the person who used to be my favorite Dentist…read more Good luck rushing people, double booking and just flat out being dismissive. I leave the practice feeling disappointed not with the work but the lack of empathy that made the difference coming to your office out of thousands in NYC.

I had a consultation for Invisalign (had them before but didn't wear my retainer) so I need to have…read moremy teeth realigned. The office is in a convenient location with most subway trains nearby. I found them on the Invisalign website, Platinum status. The office is well decorated and they have updated equipment, including a massage chair that was used for my consultation. The other chairs in the hygienist area didn't appear to be massage chairs. I had photos and xrays completed as well as an overall exam by the orthodontist, who mentioned he was just starting dental school when I last had Invisalign in 2006. I was then taken to the patient coordinator's office where I was given a detailed print out of my treatment options (two treatment plans) with the fees listed, my photos and an xray that I requested. This was in addition to having everything explained in detail about the payment plans available. My insurance is changing for 2020 to add a company paid HSA account in addition to the existing coverage for adult braces so I wanted to make sure I knew my options to ensure I save the right amount in my HSA to pay for my second round of Invisalign plus a retainer. I got a second opinion at a different orthodontist and have a third and final appointment set up and then I will make my decision about where to get Invisalign. Overall, I enjoyed the experience at Hanson Place and am already leaning toward choosing them.

Every time I come to an appointment here for my kids braces. It's scheduled for one time and we are…read moreusually waiting for over 30 min after the scheduled time to be seen. The place is very modern and has what seems like high tech equipment but it lacks in other places. Which makes me regret coming here at all. Somewhere closer to my neighborhood would've been much more convenient. They over book with basically with no regards to other peoples time. Very unprofessional. I do not recommend this place.

I waited for nearly 2 hours for the front desk to verify my insurance as they claimed they couldn't…read morefind my coverage even though I've been there before. My insurance hasn't changed, I even called the insurance company to verify in front of the receptionist on speaker and was in fact verified. After nearly 2 hours of waiting a doctor came down to tell me to reschedule. I can't express the level of frustration I experienced here - the complete lack of effort and mindless service was inadmissible. They need to get better help and service representatives who actually try to help their patients and not roll their eyes and tell a patient it's not their job to verify my insurance. Don't be fooled by their decor and facade, it's a show and it does not make up for their incompetent service team. Hire better staff who can take responsibility and help. Repurpose that receptionist to another position that doesn't have to be front facing, she clearly does not like her job.

My appointment was confusing and disappointing and no actual treatment was delivered…read more A very kind, good guy named Augustus tried to help me maneuver through the overly complicated layers of information I was given today and did his best to help me get care, but in the end -- I'm still left feeling like Tend won't clean my teeth until they can charge more for it? Or something? I was recommended to a periodontal specialist. I wasn't aware that I'd need to do that in order to get any further regular cleanings. If I knew it was NEEDED before I could get a regular cleaning I might have been better about prioritizing my time and medical costs. I was supposed to have a cleaning and check-up in December to stay on schedule. I ended up in the hospital and couldn't go but the system thought I went and getting a new appointment through email, then phone wasn't that simple. 5 Months later I went in hoping for a cleaning and check up. I was told I needed a deeper more expensive cleaning. I sat there while they tried to find out if my insurance would cover it. I was there for an hour while they checked my insurance. I tried to understand why I couldn't get cleaned today regularly and deal with the other treatments later they couldn't say anything except it was "for my health benefit or protection" or something. The dentist also basically said "this is what happens if you don't come in regularly" and I was like..... "I've been trying...." Anyway -- that's a tale as long as a root canal and as sore as a toothache and really who cares. I'm mostly disappointed because I have such a hard time at the dentist with pain and when I first started at Tend I thought it was the best, most caring place ever .... but now they are saying I can't get cleaned unless I do all these other things which is just so odd so I guess we're breaking up. anyway. go but if anything happens that slightly alters your ability to be any kind of regular patient.... be warned it won't be easy to correct.

I love coming here the service and quality should be rewarded more then 5 stars. I've been coming…read morehere for two years and every visit is a great experience. The staff are great host, very polite, and friendly, all of the doctors are caring and professional my favorite one is Ella she is a god sent, besides her being a great professional dentist she treats you like family. She'll talk you through the process and make sure you're okay and she is AMAZING with the tools it was so easy. I mean VERY LITTLE TO NO PAIN. I had 2 root canals done a couple of fillings with the cleaning and crowns the whole process was painless! For 2 years! This is the best dentist office for all of your dentistry needs. I am so happy I found this dentist office I recommend everyone in the city to take the trip to Brooklyn and experience it for yourself! I guarantee you will love it!

Best dental office I've been to in NYC & I've been to many. The dental hygienists always do a great…read morejob of doing a thorough job of cleaning & recommending how I could take better care of my teeth at home, 5 stars all around. Anetta & Sofia are the best.

Updating my review because it is the right thing to do…read more After my review, I got a call the same day. Probably within two hours. I was surprised. I thought I would get the usual "we are sorry for the inconveniences caused" schlem. But to my pleasant surprise, I was heard patiently. First appointment offered to me didn't help much, but I took it because I wanted to get treated by Dr Portmann. Suddenly, work changed a few things and I could no longer go for the appointment. I called back and they gave me a better time for the following day. Amazing. I go in today for my appointment and know the reason why they are rated so highly. The office staff paid close attention to details about my insurance. Gave me exact information needed. I wait for my turn to be seen. I'm welcomed by the pleasant doctor. So glad I went in for the second opinion. Great doctor and an amazing front office

STAY FAR FAR AWAY FROM THIS CLINIC AND Dr. Portman…read more I'm not sure how they have so many 5 star reviews (maybe bots?) But if you are doing dental work through insurance, stay far away. I came into the office having seen their great reviews and that they are "in-network" for my insurance, and everything was fine up until the end of the visit. I booked again and did more dental work the next week. A couple weeks later, I see an out of network charge on my insurance for 880$ for JUST the cleaning, driving my dental insurance costs to almost hit the yearly limit. And I received a bill north of 500$ for the rest of my dental work despite already paying a 300$ deductible. Not once were they transparent about their costs, and I have never felt so scammed in the medicine industry. Apparently, they have multiple offices that take different insurances at different locations, and based on your insurance, they will guarantee to bill you out of network - despite them telling you that you are "in-network" and your insurance is "accepted". Listen to the other one-star reviews if you have insurance, and be wary of situations like this. Always ensure costs before they do ANY kind of procedure on you.

This place was designed for kids with lots of toys and colorful decor. It was very impressive for…read moreparents because the place was bright and clean. The staff is friendly and courteous. The dentist is really personable and good with kids. I highly recommend this place for all the parents in this neighborhood. I really appreciate their approach to client care. They accidentally booked me at the Park Slope office, but only their Williamsburg location accepts my insurance. The dentist spoke to me personally and explained that they would see us as scheduled and treated my son's toothache, gave him a thorough exam, x-rays, and a cleaning with the hygienist (who did a spectacular job), all totally free as a courtesy because of the insurance mix-up. They do not take our insurance, but I really like the practice and would pay out of pocket to have my children treated here.

I imagine this dentist is totally fine, great even, for routine things like 6 month cleanings…read more However, my experience with them when my 2 year old chipped his tooth was less than ideal. My kiddo fell and chipped one of his front teeth. It is a small chip, but it did expose a tiny bit of nerve. The dentist at BiteSize examined him (he cried throughout the entire exam) and told us he would lose the tooth, full stop. She told us she could pull it that day, or in a few weeks, but that there was no hope for the tooth. We decided to wait a bit before having it pulled. We were devastated (our baby!!). After leaving the office, I felt unsettled and decided it was worth getting a second opinion. The dentist at the second practice (also in Park Slope) went above and beyond to care for my toddler and for us as parents. When I first contacted her, she was on vacation, but she responded to my voicemail within an hour and asked me to text her photos of the tooth so she could gauge how serious it was from afar. After looking at the photos, she told us there was hope, and to hold off on any intervention until she could examine him. She also connected us to an emergency pediatric dentist in town, in case our kid stopped eating during the week she was away. He continued eating like normal and didn't exhibit pain that was out-of-the-ordinary directly after a fall. We saw our new dentist the day she was back from vacation. She examined the tooth and had our kid GIGGLING in the dentist chair! He didn't shed a single tear. She talked with him directly and let him use her dentist tools to give me an "exam". She was so patient and made him feel comfortable and at ease through the entire visit. At the end, she told us to wait it out, and that kids have an incredible ability to heal themselves. And here we are...5 months and one follow-up visit later....with a smile full of teeth! He didn't need to get it pulled in the end. We can no longer see the nerve, and his tooth didn't even discolor as the dentist at BiteSize explained it would. I would seriously caution against BiteSize if you are searching for a low-intervention approach to dentistry. If we had stuck with them, he would have had yet another traumatic visit to the dentist and would have lost his front tooth for years. Always trust your gut and get a second opinion.