I have been a carver and furniture maker for 30 years. Living in Hawaii, makes access to all…read morethings woodworking more challenging. When my Laguna TS saw died, I needed a new big saw and bought the only one available over here ( I will not shame them with the brand name). Within two weeks, I knew I needed a better and more precise tool. I called the Laguna home office and they recommended I link up with Woodcraft in Honolulu. That would have cost me months of a delay. Instead I found Eagle Tools. For you guys over there, maybe you don't realize what a blessing it is to have a company as knowledgable, helpful and supportive as Eagle Tools. This is the first review of any business I have given in the past 8 years, but they are so impressive a "shout out" to the world is imperative. If you are in the market for any woodworking tool, get over there. They are extremely organized and keep you in the loop if a shipment to you is involved. My tool is on a boat in the Pacific in less than a month!! Wow. Thank you so much. You will be source for new tools going forward...Cheers.

The customer service is outstanding here. Tools upon tools everywhere. The only negative thing I…read morecan say about it is that things jump into your hands against your will, which you must pay for.

Always have the most difficult nuts & bolts one can find - Great to see they are still around!read more

Really nice guys, great quality selection of hardware at even better pricing. Kind of hard to find…read morethe location, but take a look at the reviews for the guy who pinpointed it. Really happy with their service, will definitely be back for more hardware.

I needed CO2 for a project and never imagined it would be so hard to find it! And, the places that…read moredo sell it have pricing all over the map. Really happy to have found Gordy's and to get to support a local business. Super friendly and helpful. Good prices, too!

In a time when big conglomerates rule, I love having a small local business that kills it! I've…read morebeen going to Gordy's for my welding gas and supplies for years, and I'd never go anywhere else. The only way these guys survive is by building a loyal customer base, AND by that customer base being loyal!!! It's so easy to use online retailers, multi branch conglomerates nowadays... I'm happy to go a few extra miles to support Gordy's. Once you go there the first time, you'll understand why! Support local!

This is the place to go to for just about any type of tools you need…read more I have the Makita 18 volt cordless tools and I wanted something special ordered so I came to this tool store and explain what I wanted and the owner ordered it for me, he did not even require me to pre pay for the item and he gave me a call when the tool arrived at his shop and I let him know I would be there on Saturday to pick it up and pay him for it. He has ordered several different tools for me. I am very happy with his service and the quality of care that I received from him. There is a parking lot in front and there is parking in the rear. This shop is located in the city of Burbank, CA.

They are expensive, but they are great store and they have great help and lots of product to pick…read morefrom much rather deal with them than somebody on the Internet or one of the big box stores

I walked in here after spending hours online and bouncing between multiple Home Depot locations…read moretrying to track down a specific assortment of nuts, bolts, and screws (none of which I could find in the right sizes or quantities). I came in with pieces of paper, each fastener taped to them with the quantities I needed written next to them (we're talking 50 to 280 pieces per item). The gentleman who helped me didn't blink. He measured every single piece (and even double check the thin washers with a fancy caliper to make sure it's the correct size), sourced what he had, and had the bulk of my order packaged up in what felt like minutes. For the four items he didn't have in stock, he's shipping them directly to my house by next week. No fuss, no "sorry, can't help you" he just found a way to make it work. This is exactly the kind of place that should exist but feels increasingly rare. If you need hardware and you actually need help (not just a warehouse and a prayer) come here first. I'll never waste time at a big box store for specialty hardware again.

This Is the diamond in the rough. This store has everything you could think of from A-to-Z .Tapes,…read moreglues ,screws ,Nuts ,washers, Socket ,wrenches I can keep going for hours. You must check these guys out. Real friendly and helpful to find what your looking for Family owned and operated been coming here for years. Why wait the long lines at Home Depot when you got these guys around.

The BEST with very helpful employees. So many people are…read moregrateful for this local business!

Since I've found this chain of hardware stores.... I seek them out because they have such a variety…read moreof everything that you would want in a hardware store.

1 star for selection of plumbing parts and customer parking in the back. HOWEVER, I will NOT…read moreRECOMMEND this business over other similar plumbing and hardware stores that have treated me with respect. 2 visits and 2 different interactions. 1st visit: The younger rockabilly guy didn't respond when I asked for the items I came in for. Brought them out and was short with me when I tried making small talk about having difficulty finding the items. Off putting, but thought that would be the end of it. 2nd visit: Came back the following day because I ended up not needing the items and wanted to return them. A different Gen X white guy was at the front. I explained that I no longer needed the items and wanted to return them. His response: "You can return them, but you won't get any money back." I was speechless by that response. I had paid using a credit card and the receipt noted that returns were subject to a 25% restocking fee. No mention of "no return" on the type of items that I purchased. Afterwards he offered me a credit, and then finally accepted the return with restock fee. He dragged his heels processing the return, even helped someone else who came in after me. His excuse: "This is taking a while because no one ever asks for refunds. Lots of steps" Extremely disappointed to finally find out for myself that the YEARS long reputation for terrible customer service continues despite customer feedback AND ownership changes (they like to mention new ownership when people speak up online). Back when word of mouth was the only way to get recommendations, Martin Plumbing Supply was STILL known to be owned by and staffed with rude and condescending people. Guess old habits die hard. Don't let their online apologies fool you, seek out another plumbing/hardware store if possible.

Okay... Let me start off by saying "I'm not a plummer nor is it easy for me to make selections…read moresince I've messed up before and with all the different types of adapters sizes omw can easily get confused but I'm sure you all know what I'm talking about. The two workers that helped me out at first were pretty easy to talk to then after asking a question to what appeared to be the owner. Beer belly 6'0 feet Caucasian male in his late 40s RUDE asf. Does not know how to be courteous. And Let me just say I'm a paying customer. I'm not getting free so the least he could do is be kind to his guests. But never again will I step foot in that place. And if you need plumbing supplies I'd recommend Home Depot or Lowe's better service than those place.

Went in yesterday and it was a hit or miss experience in receiving help…read more I walked into the lumber section to find a young man literally leaning across the help desk twiddling his thumbs. There were no other customers around. When I asked where to find an item, he stood to poiiiiint in the general direction of the item in the back of the store. That was all he did to offer to "help". I didn't find the item, and gave up. He guy I assumed, went back to his twiddling. I then went to the garden section for mosquito repellent was approached by a delightful young woman who went above and beyond looking for the out of stock item, checking in the back, asking others and finally approaching me again at the checkout line with an alternative solution. I LOVE being able to support local businesses, and will continue to do so. I'm hoping this was a fluke and the twiddling guy just was having a moment.

This was my first visit to DIY in Tujunga. I was surprised as how clean the store is. They had…read morethings in stock that other hardware stores didn't have. Called first and they were very helpful. I'll be back again for sure!