Incompetence is the motto of this store. Rudeness and ignorance is their way to deal with it. The…read moremanager has no work ethic and did not even listen to my concern, instead he believed his lazy kids working on therefore complained to daddy so that they wouldn't get in trouble. I will take this to management and from now on go to DIY.

Since this store opened several years ago, I have been a regular customer. They have it all and I…read morehave never come out there without what I needed. Today and every six weeks, I go there for pet food. They carry Science Diet and in the dry and canned formula that I need. The employees there are extremely friendly and helpful. Employees like Ruby and Domenica are cordial and attentive. Pets are welcome there and it was a treat to take our dog, Olive, there for a food purchase. Even she was greeted by a young employee who thought she was cute.

Simply the best there is- so lucky to have Anawalt nearby. Organized, well stocked store and…read moreincredibly knowledgeable and helpful staff. It's a treat to run an errand there!

They're still the best in town, even though they did get bought by Ace. They still have folks who…read moreknow about lumber!

ZERO STARS if I could!…read more I bought my house and needed 3 new doors with installation and I went to this place AND the business right across the street... THEY IGNORED ME! I told them I needed this job and they both completely ignored me! I've never seen anything like this! It makes me wonder if these businesses are just a FRONT for something else............?

Great personal service, knowledgeable and reasonable! Just needed a small part for my shower door…read more They went out of their way to get me the right part!

1.21.2025 Always…read morenice helpful folks here, amazingly good selection of actual HARDWARE not just shiny Chinese crap . Here's hoping their insurance does the right thing so they can reopen . -Nate

Great service, low prices, excellent hardware selection…read more The staff at Altadena Hardware are friendly, helpful, and much more knowledgeable than big box stores. They will ask you about the project you're doing, and help find the right products and materials to fit the application of your work. Need to attach something to something else? They will guide you through the a-la-carte screws, nails, nuts, and bolts with expertness, making sure that the style, strength, and size of the hardware fits your project's needs. The prices for most items are competitive with big box stores-- items like PVC pipe, wood filler, and hardware are cheaper at Altadena Hardware in a side-by-side comparison to big box stores. If you purchase materials like wood or pipe, they can cut it for you for transport! The selection of paint, hardware, garden supplies, light bulbs, power tools, adhesives, and most other typical household hardware needs are excellent. Based on size, they don't stock as much lumber or appliances as big box stores. Very helpful -- they do cartridge exchange for Soda Stream!! And have many options of Soda Stream flavorings. They also sell local honey up at the cash register! Altadena Hardware is my first choice for hardware needs!

I went there to buy some wood so I could build a bench myself. The staff, Ben was friendly,…read moreprofessional, and efficient--he helped me cut the wood in just a couple of minutes. Thank you to DIY Home Center and Ben!

OMG you guys- 100% of the time I go to any hardware store I am ignored like its circa 2020 and I…read morehave Covid. So when I walked in today and Wyatt and Dorian both swiftly assisted me (I walked in as usual looking lost on earth) I almost passed out from shock. They were both SO friendly, genuinely listening to my ramble about what I need and they were sooo informative that I had to take a moment and check I was at a hardware store and not my therapists office. I needed keys duplicated, random parts for my new home and ALL of my questions were resolved thanks to them. Im still in shock as I write this review. Im SO excited to come back here for any home chore I have, seriously who needs a man around the house if you have this amazing team to guide me!

I love coming here for tools they have everything for good price and they have lifetime warranty on…read morethe tools employees are amazing always ready to help and greeting you once you walk in

The manager here is disrespectful, sarcastic, and unprofessional. I would highly recommend not…read morecoming here.

Arlene, Ricky, Luis, Giselle, Liz were all very AMAZING! Arlene even let us know we can special…read moreorder wood ahead of time instead of us having to drive from store to store. I recommend any Pro to come to this store they were all very helpful and professional! I love Glendale Home Depot!

I stopped by Home Depot the other day to pick up a few electrical supplies, and I have to say it's…read morebeen a long time since I've come across an employee as impressive as Micia. I'm not as quick with all these newer electrical parts and gadgets, but Micia took the time to explain everything clearly and patiently. He really knew his stuff walked me through what I needed, double checked that I had the right materials, and even gave me a few helpful tips for installation. You don't find that kind of customer service much these days. If you need help in the electrical department, do yourself a favor and ask for Micia. He's polite, professional, and genuinely cares about helping customers. Home Depot is lucky to have him!

This is a larger Ace hardware store with easy to find items for my gardening needs. The one…read moreemployee I saw was very helpful and kind by checking me out and adding purchase points. Because I had a 20 dollar coupon my purchase was more valuable to me.

sadly no one ever reads reviews about hardware stores, as hardware stores go this store has…read moreeverything you could possibly need with the exception of one thing... good customer service. In a few years they've been here, I've entered the store a handful of times... and have yet to receive help that was needed. my most recent experience actually got me so irritated that it brought me here. I've used Ace hardware stores all over the country this one I will never step foot in again. there are better stores not that far from here. absolutely ridiculous..

Perhaps my favorite HD. The staff is always helpful and the…read morestore is always clean and has everything we look for. The garden area has a larger selection of plants than most stores and the staff is very knowledgeable regarding care for them.

The only reason I want to give 5 stars is because of Brandon in the plant area. He was kind and…read morestepped up to explain "although this register is closed, you can go..." then he informed me properly where to go. The other 2 ladies' customer service was not so nice. The first one didn't even tell me they were closing. The second one fanned her hand when telling me "inside!" She didn't even use a full sentence to speak with me.

Have come here repeatedly when they were supposed to be open and they are closed…read more Take down your hours if you have no intention of honoring them.

For a Handyman this place is like a candy store ill miss this place so bummed i wish i would have…read moreknown they were closing icould have purchase some handyman parts .