Navigating a new State takes some effort but I'm glad Kwik Kar in Midlothian was there to help!…read moreI had to navigate some car concerns and they were honest and helpful in assisting me. They offered appropriate services, didn't scam me when I didn't know what to do and offered sincere assistance. It's hard to find an honest mechanic and I'm grateful I did at Kwik Kar.

1 =Unacceptable 2nd major oil change mishap here. Rushed…read morework and poor quality control. Review: I have been a returning customer here, but after today's experience, I will not be back. The value of a $108.84 oil change! Yes ...OIL CHANGE!! You may be required to also pay for post work Engine cleaning and decreasing . as well as driveway cleanup. Possible Engine loss I brought my 2015 F-150 in for a routine oil change. When I got home, I noticed a fresh 3-4" oil puddle on my driveway. After sliding under the truck to inspect their work, I found a hanging blob of oil on the oil drain plug. When I popped the hood to investigate further, it became clear the technician had an absolute mess of an incident on top of the engine block. Fresh motor oil was actively drenched and pooled all over the valve cover right around the oil fill cap, with dark oil splatters covering the plastic intake plenum and running down the wiring harness near the firewall. It looks like they either completely missed with the oil gun or ran the engine before putting the fill cap back on, and then shut the hood without cleaning any of it up. Now gravity is pulling that spilled oil down the engine block and onto my driveway. On top of the messy work, they also completely omitted my Veteran discount on the invoice this time around. This is the second and final strike for this location. Back in 2023, they failed to replace the plug crush washer on my 2011 Honda Element, which resulted in an active driveway leak. I let that one slide as a one-time mistake, but a pattern of sloppy, rushed work that risks engine damage is something I can no longer look past. If you use this location, make sure you pull your vehicle over, pop your hood, and check under your chassis before you drive off the lot. I will be taking my business to a reputable local independent shop from now on.

I took in my 2012 Raptor SVT for a complete suspension refresh and brake upgrades. I had the parts,…read morethey did the work. Awesome service. They installed my upgraded dimpled rotors and performance pads, replaced the front and rear Fox Racing shocks, Upper/Lower Control Arm work - everything done right. I'll continue to trust them.

I took my car to them with a blown head gasket. They said no more than $6000 to rebuild the engine…read moreas necessary. I called them a week later to get the status and they said they could install a used motor with 90,000 miles for $10,000. I went and raise the hood, and it was easy to tell. They never even pulled a spark plug to see if the engine even needed to be rebuilt. Needless to say, I picked the car up and I will never do business with them ever.

i asked for a quote for some work on my truck. I knew exactly what the job needed and will now just…read moredo it myself. They lied to my face about what was required, unaware I knew. They tried to add a bunch of extra things that were not needed at all. And all the parts they listed were way up charged and the cheapest quality. I have family that have used them that I will now discourage from further use. very disappointed.

Thanks for repairing my Hyundai Sonata... nuisance noise from rear passenger...needed sway bar…read morelinks... reasonable price!

I dropped off my 2015 Passat and Elite took great care of my car. The issue was diagnosed quickly,…read morethey ordered the necessary parts, and my car was ready to roll when promised. Nicest crew ever. Honest. No price gouging. Very fair repair pricing. Much better service than the dealership and they work on all auto brands. Hope i don't need major work again but if I do, I'll definitely trust my VW with Elite!

I am so excited about this shop! I found out that they don't just work on diesel. I'm scheduled for…read moremy next service on my Honda CRV with Elite Diesel Pros. My car is no longer under warranty, and I dreaded the dealership. Besides having unreliable mechanics that come and go, the experiences I've had with the Honda dealerships have been less than favorable. I just don't trust them. I am so happy that I found Elite Diesel Pros. Their shop is incredible, and the professionalism I encountered in just talking with the shop manager, Jerad, I knew I found the place to service my car.

Joe was extremely friendly and responsive. He sent Russ, his brother-in-law, and he did an awesome…read morejob!!!