We've had brake work and oil changes and other services done and they are always kind and professional. We take our suv and truck to them. They never try to sell any extra stuff either. read more

Don't bother going to Mack's. I just came from there and they said they had too much business and would not let me leave my car.Did not say come back tomorrow or try to make an appointment. Plenty other garages so I'll take my business somewhere else. read more

Mack's has worked on several of my cars for years now. They've replaced a starter, water pump, and other services. They have done an excellent job at a fair price each time. I would definitely recommend them. read more

Disorganized, not punctual, very rude even to Veterans. Don't bring your vehicle here. If you do prepare to be displaced from your vehicle for many days. They work on 60 cars at a time biting off way more than they can chew. To whoever you speak to on the phone to Check the status of your vehicle You will be greeted with attitude and threats to return vehicle incomplete of the work needed to be done. Never again !!! read more

Always been an easy place to work with! Super friendly! Home town and very affordable! Appreciate all the love and care over the years! Feels like family! read more

Honest, affordable service. Went here on a whim for issues with our brakes. Now we won't go anywhere else.

Service and quality the best of the best. We did not have a second car, Mack's brought my husband home from there, then picked him up when our truck was repaired. Thank you for everything Mack's! read more

Awesome service and honest people! They communicate well and answer the questions we had.

Excellent service will be coming back for and alignment on my other vehicles. The price is right and the staff is knowledgeable.

James Body Shop in my opinion is the absolute best anywhere! Honest, fair pricing and exceptional body work of any kind. Jeff (James' son & owner) has done numerous jobs for me on two suburbans, my Kia Forte and always does amazing work! I'll never go anywhere else for body work! read more

This is a great place to have your vehicle worked on or inspected, Motorcycle Inspections too! We've used Mack's Automotive for a number of years and vehicle types. They've always been more than capable of handling anything from minor brake work to major electrical, or engine related problems. Service is great and wait time is very good, depending on your individual vehicles needs. Pricing is always right, they don't charge you for what they didn't do, unlike other places in the big city! They're honest and that's what makes it even better than most shops around. read more

Just moved into town and needed to get my car inspected before getting my Texas license plates. Although Mack's does not let you schedule appointments, they assured me on the phone that I can just show up and get it done on the spot. I went one morning, and sure enough, I was in and out within 10 minutes. I appreciate the quick service. They also directed me to where I needed to go to submit my paperwork (since I am new to town). Friendly service! read more

Great place to get your car I inspected. Nice people and great service for your car . I will go back again . Soon read more

Mack's is "THE BEST " garage in Midlothian Trusted , Friendly and Quality Service, fair prices and timely repairs. Customers for life! read more

They serviced and did a great job working on my daughters car and got it back on the road. I am so proud of the way they took care of a single woman without charging her for any unnecessary work. Thank you so much. Her Dad David Gutierrez read more

Very friendly and knowledgeable mechanics! We will definitely be going back to see them but hopefully now anytime soon!

No one is wearing a mask at Mack's. When I was there the guy behind the counter was coughing and sneezing. No one working there was wearing a mask. If you're concerned by this go somewhere else. read more

Experts doing expert things. This place under promises and over delivers consistently.

MacK's Automotive is on the top of my list here in Midlothian. The shop chemistry is outstanding. Everyone there is nice and the mechanics are excellent. Brandon took care of our car. He immediately diagnosed my carburetor issue as he found a stretch throttle return spring. He wasted no time in personally picking up the part and got me on the road. The owner Junior has assembled a great team. Take your car to MacK's if you need service. You will be pleasantly surprised. You can wait at the garage or walk 50 feet to a great coffee house for drink and or meal at the Lighthouse Coffee Bar. read more

I have always had a good experience with them and have always recommended them. (HUGE MISTAKE AFTER HOW THEY TREATED ME) However this last time, I received an estimate of 2k (yikes but sometimes things are pricy) when I got there the receptionist told me $3K!!!!!!!!!! (My car isn't even worth much more than that) The HUGE problem with this is not only did they not bother to call and check with me BEFORE they added the massive price difference (I dont know how many of yall have an extra grand just laying around I sure dont) But when I continually stated to the receptionist that was not NEAR what I was quoted and expressed my confusion and concern she completely ignored ALL OF MY CONCERNS. She literally acted like she did not hear me. Talk about insult to injury!!! I can not believe a supposed valued loyal customer was treated this way. read more

Probably ran by two of the smartest men. And the lady that works in the office is so sweet!

I have been there three times and I think they do a wonderful job. They come in on time and on budget. It's great to be able to find an honest and trustworthy auto shop. read more

This place is the place to get your car fixed. They are great! These guys are really friendly and every time I go they all ways call me and my mom by name. We've been coming here for about 5 years and we love it. They are very fair and honest. If they can't fix it for some reason they will be straight with you and tell you, instead of trying to BS you or find ways to charge you. This place strives for TQM - Total Quality Management! They always put the customer first and aren't satisfied until your satisfied. They've been really fair and honest with us and for me there's no other mechanics I'd rather trust or go to!! 110% recommend theses guys! read more