1. Grady Memorial Hospital

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Delaware, OH

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Grady Memorial Hospital

2.5 (32 reviews)

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3 months ago

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3 months ago

Regarding the ER. Ridiculous wait times, patients leaving without being seen. Today was not a banner day for Grady. Horrible experience.

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Review Highlights - Grady Memorial Hospital

“It is a part of a larger corporation, Ohio Health, which is the buffer for the lack of equipment not located on site.”

Mentioned in 2 reviews

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Westerville Cancer Center

Westerville Cancer Center

2.8(40 reviews)
13.5 mi

I have used this facility for a variety of medical needs from a one-time need for urgent care for…read morean injury to the spot that I get my annual mammogram to visits to my gynocologist who has their practice located on the second floor. This review, however, will focus on their mammography services. It is very easy to schedule appointments online. Abundance of parking & clearly marked signage to direct you to your desired location. Friendly & informative staff stationed at the front desk to check you in & direct you appropriately. Clean, modern faciltity. Year after year they are very consistent with their timeliness. Once checked-in you are directed to seat in the lobby until called by the office personnel to review pertinent information. The transition to the changing & procedure room is very clear. The waiting area is almost spa like which is lovely for such a process. The mammogram techs are very thorough & explain each step of the process. The results are made available to you in MyChart usually the next day.

I seem to have had several bad experiences here. I will not adjust my 1 Star. Yes the staff are…read moreobviously busy but have some bedside manners. As a patient I'm already stressed and I have several health issues and to be inconvenienced does not allow for me to be a "happy" patient. If I do everything in my power to be responsible and show up on time. I do have the right to expect quality service. To boot when I brought my husband for an ER visit and they kicked me out of the room when I'm his wife. They did not ask nicely! I'm stressed because I had to bring my husband in for heart issues it only takes a moment to be kind. So I scheduled my yearly mammo. I get a lovely text telling me the where and when etc. I arrive 15 minutes as requested. The text I received said to go to suite 230! So I go up there the offices are closed and there isn't anyone at a desk or anything. So I have to come back downstairs and ask where to go. I asked nicely but got some pushback.

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Westerville Cancer Center
Westerville Cancer Center
Westerville Cancer Center

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Ohio Health

Ohio Health

2.7(3 reviews)
5.7 mi

The care that I have received from Ohio Health Neurology has been impeccable* They are always on…read moretime which means no long waiting periods before your seen * Doctor Massey and Doctor Cambier are great listeners paying attention to details * They make sure that the necessary test are done so they can properly evaluate your health problem* They have earned my trust because they continue to keep up on the latest test proven medical innovations * In every business you want people to run to you and not away from you * These two Doctors and their staff have the best kind of gravitational pull * They keep their customers by leading with their best day in and day out * I highly recommend this office for their continued excellence in the field of Neurology *

Does not listen to patient, offended I didn't bring in my list of meds (could find my list in his…read morecomputer), can't remember my major health issues with arthritis, doesn't ask - he only orders me to take more meds, easily offended when I ask questions, cares more about my pronouns then my trust and confidence in him and his staff. By law in Ohio, doe's he and his office have to have the list of meds I take? When is it my responsibility to have the list every office visit? His nurse was trying to get the info from my pharmacy. Doesn't he have to have this info? So, I leave the appointment because he has me in tears and have had enough of his treatment towards me. So, he drops me as a patient. So you can add to the list about, excepts not responsibility for his actions (otherwise ARROGANT). Lastly, my next to last visit he put me on a statin for my "High" cholesterol. I asked about changing my diet first, in which his reply "that will not lower it enough to make a difference." First time I have ever had a doctor round about basically tell me to keep eating poorly because I want you on more pills! Got the prescription but never took any of the pills! Instead, I changed my diet. In 4 months, my cholesterol numbers are down, and yes far enough! He does not listen, he does not care, he should not be anyone's physician! Will never recommend and would give ZERO stars.

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The Little Clinic

The Little Clinic

3.3(11 reviews)
1.2 mi

I don't typically go to little clinics in lieu of my PCP. Given I couldn't get in to see my PCP…read moreuntil Friday, and I was desperate, I made an appointment to be checked over. My PCP was concerned that I could have an infection in my mastoid process given my symptoms. I relayed my plan to her and she was on board since she couldn't see me (discussed via MyChart). The pain behind my ear due to inflammation was horrible. I also couldn't get into my ENT before Monday. I have used little clinic before and this is the first time I've had such an unpleasant experience. (Appointment was for 11/29 at 3:30) Anyway... check-in experience was great! I can't remember the lady's name at the desk but she seemed to give more of a damn than the CNP I sat down with. In fact, I spent more time with her than the CNP. Overall, I spent MORE time waiting to be seen than I did with the CNP. I also didn't receive paperwork for my visit. Nor a follow-up email and it doesn't look like my PCP received anything, either. The CNP looked in both of my ears and told me the pain I was experiencing was due to a virus. Told me I had no swelling behind my left ear. That in this case it's ALWAYS a virus and that I would need to treat the symptoms with Sudafed over DayQuil because it "works better". She said she would not give me antibiotics because I had some for a sinus infection last month (advised her of this at the start, and that I didn't finish them due to everything I had going on during the time- I just simply forgot and only had 3 left) I walked out, I told her it was unacceptable and that this pain was unreal (to me; it's always subjective). I never received paperwork. It doesn't look like my PCP received anything either. I ended up at the MC ER since I didn't feel like fiddling with another "urgent care" environment and wanted to be absolutely sure this wasn't a mastoid process issue. Don't judge me for the ER trip, I don't exactly like going to ER's for ear aches but I had no other choice. WHO wants to pay that kind of $$ for an ear issue?! Not me! The doctor came in, looked in my ears and said "looks to be quite a bit of swelling and irritation on the left side and the right side looks like it's well on its way too. You also have some inflammation behind your ears". I had not told them of my little clinic visit because I wanted to see what they would say without that info. I ended up getting a CT scan of my head to make sure the mastoid process was clear (doc wanted it to be absolutely sure). MC ER gave me a steroid shot in an IV, along with a more powerful Motrin (they described it this way) also in the IV. I finally started feeling relief within 10 minutes. I felt almost 100% by the time I left. Also ended up with antibiotics AND ear drops because not only do I have an ear infection in both ears, it's also affecting the inner and outer ear portions of the ear. If I'm not feeling better within 3 days, it's highly likely I will need to be admitted for stronger, IV antibiotics. My lymph nodes were also swollen and was likely the cause of the pain. I have no vision in my head that little clinic is supposed to be perfect and solve my issues. They just don't have the diagnostic equipment there for everything, nor the medicine of an ER. However, what I did expect was more than a few moments and insistence that my ears were fine when they absolutely were not. It's like she just didn't care. And I know part of this is due to my own negligence the first round of antibiotics but heavens, it isn't like I just did it on purpose. Mastoid process infections are serious. And symptoms shouldn't be ignored. I had all the symptoms.

Horrible check-in experience at the Little Clinic in Delaware. Signed up using the computer…read morecheck-in, put my phone number so I could shop while I waited. After checking the wait list on the monitor several times and being a person away still, I walked up the closest aisle to the clinic. When I came back my name was no longer on the wait list. I checked with the receptionist and she said I did not leave a contact number and that she called out for me 15 minutes ago. I was not gone for 15 minutes, and had put a number on the computer Check in process. I told her it was annoying that I got bumped and asked if I could still be fit in. She rudely told me yes. She took my information told me to wait and proceeded to take another person a head of me. This makes me leary of how I will be treated once I actually get to see a nurse. Once seeing the nurse the visit went well and they were really helpful. They treated me with professionalism and efficiency. Just be sure you physically check in with the receptionist to make sure they have a contact number on file if you decide not to wait right there at the Clinic.

Grady Memorial Hospital - hospitals - Updated October 2026

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