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Ohio Health

2.7 (3 reviews)

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The Little Clinic

The Little Clinic

3.3(11 reviews)
6.7 mi

I don't typically go to little clinics in lieu of my PCP. Given I couldn't get in to see my PCP…read moreuntil Friday, and I was desperate, I made an appointment to be checked over. My PCP was concerned that I could have an infection in my mastoid process given my symptoms. I relayed my plan to her and she was on board since she couldn't see me (discussed via MyChart). The pain behind my ear due to inflammation was horrible. I also couldn't get into my ENT before Monday. I have used little clinic before and this is the first time I've had such an unpleasant experience. (Appointment was for 11/29 at 3:30) Anyway... check-in experience was great! I can't remember the lady's name at the desk but she seemed to give more of a damn than the CNP I sat down with. In fact, I spent more time with her than the CNP. Overall, I spent MORE time waiting to be seen than I did with the CNP. I also didn't receive paperwork for my visit. Nor a follow-up email and it doesn't look like my PCP received anything, either. The CNP looked in both of my ears and told me the pain I was experiencing was due to a virus. Told me I had no swelling behind my left ear. That in this case it's ALWAYS a virus and that I would need to treat the symptoms with Sudafed over DayQuil because it "works better". She said she would not give me antibiotics because I had some for a sinus infection last month (advised her of this at the start, and that I didn't finish them due to everything I had going on during the time- I just simply forgot and only had 3 left) I walked out, I told her it was unacceptable and that this pain was unreal (to me; it's always subjective). I never received paperwork. It doesn't look like my PCP received anything either. I ended up at the MC ER since I didn't feel like fiddling with another "urgent care" environment and wanted to be absolutely sure this wasn't a mastoid process issue. Don't judge me for the ER trip, I don't exactly like going to ER's for ear aches but I had no other choice. WHO wants to pay that kind of $$ for an ear issue?! Not me! The doctor came in, looked in my ears and said "looks to be quite a bit of swelling and irritation on the left side and the right side looks like it's well on its way too. You also have some inflammation behind your ears". I had not told them of my little clinic visit because I wanted to see what they would say without that info. I ended up getting a CT scan of my head to make sure the mastoid process was clear (doc wanted it to be absolutely sure). MC ER gave me a steroid shot in an IV, along with a more powerful Motrin (they described it this way) also in the IV. I finally started feeling relief within 10 minutes. I felt almost 100% by the time I left. Also ended up with antibiotics AND ear drops because not only do I have an ear infection in both ears, it's also affecting the inner and outer ear portions of the ear. If I'm not feeling better within 3 days, it's highly likely I will need to be admitted for stronger, IV antibiotics. My lymph nodes were also swollen and was likely the cause of the pain. I have no vision in my head that little clinic is supposed to be perfect and solve my issues. They just don't have the diagnostic equipment there for everything, nor the medicine of an ER. However, what I did expect was more than a few moments and insistence that my ears were fine when they absolutely were not. It's like she just didn't care. And I know part of this is due to my own negligence the first round of antibiotics but heavens, it isn't like I just did it on purpose. Mastoid process infections are serious. And symptoms shouldn't be ignored. I had all the symptoms.

Horrible check-in experience at the Little Clinic in Delaware. Signed up using the computer…read morecheck-in, put my phone number so I could shop while I waited. After checking the wait list on the monitor several times and being a person away still, I walked up the closest aisle to the clinic. When I came back my name was no longer on the wait list. I checked with the receptionist and she said I did not leave a contact number and that she called out for me 15 minutes ago. I was not gone for 15 minutes, and had put a number on the computer Check in process. I told her it was annoying that I got bumped and asked if I could still be fit in. She rudely told me yes. She took my information told me to wait and proceeded to take another person a head of me. This makes me leary of how I will be treated once I actually get to see a nurse. Once seeing the nurse the visit went well and they were really helpful. They treated me with professionalism and efficiency. Just be sure you physically check in with the receptionist to make sure they have a contact number on file if you decide not to wait right there at the Clinic.

Ohio Health - medcenters - Updated May 2026

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