Ohio State's Eye and Ear Institute offers a variety of health care services at this location,…read moreincluding eye care, hand and upper extremity, urology, plastic surgery, dermatology, and ENT. The institute is part of the larger Ohio State University System - Wexner Medical Centers. I visited for an ENT appointment, specifically for hearing issues. I received great care for tinnitus, had a hearing test, and counseled by a specialist. Dr. Brad DeSilva (Otolaryngology) and Meghan Hiss, AuD, were my care team and had two back to back appointments this day (hearing test first) and both Dr. DeSilva and Megan Hiss were excellent. I highly recommend them. Regarding the facility, I was disappointed that the coffee machine was down and there were no cups for the water. However, there was plenty of parking. I just wish I had brought my own coffee.

From start to recovery.. all went well. Have residual scarring but not physical symptoms to reduce…read moreuse of my hand.

This is a large facility with lots of parking, that's free which is nice. You have to check in as…read moresoon as you walk in the building which is usually a breeze. I am going here for PT and so far I really like my physical therapist, but I am waiting to see what my experience is life when I complete therapy in 12 weeks to give my 5 star review. The physical therapy facility is clean and there's tons of machines. I don't think I have ever seen a facility so equipped to treat a variety of physical ailments. Everyone at the front desk has been nice and helpful which a plus as well.

This facility was on the ball! There was close and free…read moreparking. We were greeted nicely as we walked in and my day was explained to me as a patient and my husbands role was clearly explained too. He was set up to get text messages as I travelled through the process and he was able to stay me a lot. They checked on me regularly and were kind and efficient . I felt very safe and like nothing was left to chance, no step left out. My husband was very impressed with the Starbucks coffee machine so we included a picture of that. Free in the outer waiting area. I could find nothing out of place and having experience in healthcare , I know where to look. A plus review .

I get quite anxious going to the doctor. But the staff at Taylor Station was fantastic!!! The…read moreexperience from beginning to end was first class. Dr. Madhavan, who performed my procedure was comforting and made me feel at ease. We even discussed where I would be going to eat after! All the nurses were great and caring! I truly recommend this center for all your surgical needs.

I have only good things to say about Taylor Station Surgical Center. I was called by a nice lady…read morename Lisa for my phone registration, and I was greeted by Gina who was very nice when I arrived. I loved my nurse Misty who prepared me for my procedure, and then Deb the anesthetist and Robin and Lynda the nurses who helped the doctor perform my procedure were all very kind and caring. Jilian was my nurse after, and she was really great! I really couldn't ask for any better treatment. Many thanks to all of you for your kind and professional care!

I just had a surgery performed here this morning (tonsils, etc) and they were excellent…read more I was running late for my 6:30 arrival due to a cab not showing up and then our 150cc scooter breaking down on 315 and needing to call another cab. They were ok with it, and didn't threaten cancellation or anything like that. I got there by 7:10 or so, and it was all fine. Very clean facility. Nice staff. Quick to pick up the phone and/or call back. Private, quiet and professional. 100x preferable to going to a hospital. They do almost exclusively ENT related things, so you don't have sick people there, nor do you have emergency surgeries bumping your scheduled time. The anesthesiologist was nice and very helpful. The nurses were exceedingly attentive and swift. No awkwardness, signs of being overworked or poor attitudes. While I'm certain they all work quite hard, it didn't seem that any of them were pulling 18 hour shifts and hating life. The surgery itself was flawless as far as I can tell. I'm in significantly less pain and discomfort than I thought I'd be in from reading online. Not once did I feel that I was waiting needlessly on someone to get attention or to get discharged as often happens in the hospital where I've waited 2 hours just for someone to come and discharge me. Hopefully I'll not need their services again, but overall this place couldn't be better in any way.

My daughter had tube's in her ears today, the surgeon was great! The lady checking us in made her…read morefeel like a princess, however the anesthesiologist was awful. I explained an allergy to a med she can't have and he told we may have to give it to her!? What!? Then she woke up scared and confused and the recovery nurses walked away from her because she was crying to much! Never again will I take my child there

The office staff is extremely helpful and courteous. Mary VanSuch is wonderful and very…read moreknowledgeable. I have been going to their practice for years and never had any problems.

I have been a patient for over 5 years. I called 3 times and got put on hold for an exorbitantly…read morelong time. I was racing my child for emergency medical care and I simply had to tell them (out of courtesy) that I needed to cancel an appt I had due to the fact that I was literally racing my little girl to the ER. I call back, she asks to put me on hold again, I pleaded with her not to, she started arguing with me and yelling saying people are never on hold that long and she wouldn't stop arguing with me long enough to even let me say I was simply calling to cancel my appt due to the fact that I had to race my child to the emergency room. Usually the staff is very nice but this lady, who answers to phone all the time, was rude, argumentative and inappropriate. Shame on her. When someone is pleading and begging and in tears you don't yell at them! And I had been calling as a courtesy. Given I was headed to the hospital ER with my child I didn't need to call them but wanted to because that's what honest, good people do. I am so blown away by getting yelled at by the moody lady that sits at the very front. Completely changed my opinion of the place.

I come here to see the dentist Dr Welch. Every time I come I have to wait exceptionally long before…read morethey get me in even though my appt time passes. I'm talking sometimes almost 2 hours. Dr Bowen is excellent and sonos his staff. He has made me not want to hide my teeth. And that is priceless . The waiting room is usually crowded and have lots of noise. So bring head phones. There is no wifi. The parking lot is quite big so I dont ever have to worry about parking.

I've been coming to Ohio Health Center since I was a kid in the '80s. This is my go to in short…read morenotice situations and for my regular CNP (Certified Nurse Practitioner) visits. I've always found it clean and professional. Clinic Pharmacy is RIGHT downstairs and their prices are affordable & the wait for meds goes quick. (This place is a treasure trove for those that love people watching too!)

I came down with a sinus infection, that wouldn't go away. My doctor had no openings so they…read morereferred me to this practice in Westerville. The doctor here was equally as good as mine. I liked her She was easy to talk to, and she communicated really well. However, before I saw the doctor I got stuck with a medical student which made the whole visit really slow-as a medical student was abnormally thorough which took a long time. That's my only complaint that it took- a long time... The medical student was super nice The doctor came in shortly after we discussed my displeasure with OSU central scheduling as there should've been no reason that I had to come in as my primary had asked me to just call in and ask for the script because I had an appointment for the same condition about four or five days prior and we were just trying to avoid antibiotics but felt they might be necessary and if they were to CALL in . Well, my body didn't cooperate and I needed antibiotics however central scheduling insisted that I pay a co-pay and see a completely different doctor which was so stupid. It is the only reason why I am a star from this review was the offices reliance on this ridiculous policy of central scheduling. Other than that issue Ive had two good trips in to this office with two different providers. i recommend the place

Dr. Diorio has been my primary care provider for over 25 years. He can be difficult to get an…read moreappointment with because he has a full roster of patients, but once you are in the office, you don't have to wait long to be seen. He listens to all my concerns and never makes me feel rushed. He uses a combined approach of Eastern and Western medicine which I find incredibly effective. He's as likely to recommend treating a condition with acupuncture as he is recommending a drug. He's a wonderful doctor and I am grateful to have him. I've never met another doctor like him.

I am writing about another SportsMax location on Polaris Parkway - but they are one and the same…read moreorganization with doctors working from multiple locations. I actually started at this location a LONG time ago (and about 3 doctors ago within this practice). My original doctor is still here (I think) but I changed when my office ended up right next to the Polaris location. I initially got connected to the practice through a referral to a doctor who had expertise in 2 areas I needed help with. The fact that it was sports medicine was just an added bonus. I appreciate their long hours and variety of doctors. They are also connected to PT which I've had to use upon occasion. My current doctor is younger than me - a female, not by requirement but she was available when the prior doctor (whom I didn't really like) left the practice. I had only seen him twice and I landed with him when I changed locations. I had to see my doctor this time as I needed a script renewed. I had the 7 AM appointment and was called back barely after sitting down after checking in. My stats were taken by the assistant and again - soon after she left the room the doctor appeared. NO WAITING! This is a MAJOR pain point for me as I'm a lawyer and my time is valuable. I've had some experiences recently at another doctor (specialist) where I had to get up and leave before even getting called back from the waiting room as I just couldn't waste any more of my time waiting. The frosting on the cake was that the office manager was SURPRISED when I left. Anyways, I have not encountered ANYTHING like this at Sports Max. They respect me and my time. My office moved downtown and I have stayed with the Polaris office. I would like to have a doctor near my home (Gahanna), but OhioHealth doesn't seem to have anything there - and Sports Max definitely does not. As a result, I'll stay with SportsMax and the inconvenient drive up as long as they keep their scheduling accurate and get me in and out quickly!