Parking lot is a hot mess and hard to navigate in. Has ample handicapped spots but, fair warning, most of the people here appear to be handicapped as the spots are usually taken and dont turn over quickly. The regular spots are tight/narrow. (Both in width and in regards to backing out of). People fly in this lot, so be careful. The building itself is older. Its near the city so its a bit of a hike for me and not my favorite OSU location, mainly due to the lot. They have renovated the inside of the building and it looks better than it had five years ago but still many walls are painted in a dismal institutional beige. Checking in is easy. There is a front dest. She routes you to a numbered stall where your information is verified. Then they give you directions to find your docs practice location. Tip: If they tell you go to the Brutus hallway that is aka as "to the right" of the front desk. I saw my sports doc here for an ankle injury: Dr Anthony. He is definitely 5+ stars. He is very good at listening to what is bothering you as well as he is examining/diagnosing/treating the injury. So far, I have avoided surgery, but he does that as well. . Highly recommend him as I have been seeing him since before 2020. He has multiple offices.... Usually see him in New Albany. read more

CarePoint East - Medical Centers Near Me - Columbus, Ohio

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Physician, Dr. Joanna Peng When entering the room, she does not give good eye contact or communicate well with her patients doesn't show much concerned about their issues at hand and very quick with answer to your concerns of health. when and if your in pain shows, Dr. Peng has no compassion and her staff, including Nurse by name of Kaitlyn, Is also very rude to patients as well hopefully Management will speak to her self Dr. Peng and staff to be more professional and caring to patients. Of course, every patient has to make their own decision, but I do not recommend this physician to anyone's care. We all have moments where we are not having our greatest day, but should never be brought to work. Always care for others, and of course, patients should always show respect to staff as well. read more

I've been out here a few times now. Not only for myself but also for my grandmother. It's right off 670 and not far from home, so if this location of OSU medical is available, I don't mind making the trip. There's plenty of parking, there's masks and hand sanitizer when you walk through the doors, and the staff at the front desk have always been helpful to me (which is everytime, LOL). When I came a few times for my grandmother, the staff was very helpful in getting paperwork and appointments for her. I was there simply to assist because she lives an hour away. I'm so thankful they were able to let me handle some things and make it easier for her. When I come for myself, I visit the spine center. After years and years of misdiagnosis at hospitals in two different states, I was finally able to get some answers and next steps towards getting my medical condition under control. Just imagine the relief I felt. I'm forever grateful. read more

Outstanding medical facility! Parking is free and it is easy to get to from anywhere in the Columbus or surrounding areas. read more

I've been to CarePoint East a few times over the many years, both I think for single-stop scanning tests, so they were in and out. Getting here is easy, since it's right off 670. Parking? Well, there's plenty, but the parking aisles are quite tight, so have patients. Checking in was a breeze. Registration is immediately inside the main entrance. Fast and efficient. There's seating inside the front doors, but it's limited - I'm assuming this is to keep people from general congregating, etc. This time round, I was scheduled for Sports Medicine for this years-long hip/groin pains. Dr. Tiso is awesome. Very direct and to the point, he has a calm demeanor, a pleasant attitude, and a firm handshake. I'm super glad OSU has this facility on the east side (keeps me from having to drive up to campus). read more

So never have I seen a level of so much incompetence as I have just witnessed the last 3 days from the Family Medicine Department administrators at CarePoint East Been trying to get them to send a one-page fax to my electric company to prevent disconnection. Long story about that but I've been in contact with them about 15 times over my chart and a couple times by phone literally probably 30 messages and I can't get them to send the damn fax it's ridiculous. It's a level of incompetence and Insanity like has never been witnessed before by mankind. Also, their indifferent disinterest is disheartening. It's a simple one-page fax into a fax machine, dial the number, let it feed through the feeder and you're done in 30 seconds and yet somehow they can't do that. I was told it would be done two days ago by noon and that's hell and gone. So if you have any family medicine issues don't expect them to cooperate with you and give you what you want because they really just don't seem to give a damn. read more

the wheelchairs now offered by this facility are miserable. the seat padding is about. 1/4 inch thick, and sits on a coarse wire frame. i was on the phone now for 5 minutes and 15 seconds waiting for their operator to respond read more

Employees are really nice and caring especially in the lab department very nice people they treat you with care

I have several ongoing medical issues, and with many of my OSU physicians being located at the Carepoint East facility, I wanted to offer a review since so few have been posted. Due to that fact, Carepoint East is listed with only two stars. Rest assured, this is a five star facility. I will be turning 67 next month, have lived in the heart of the Houston, Texas Medical Center, and I can unequivocally say that I have never received better care than I have from my doctors at Carepoint East, or those located at any one of the other OSU Wexner medical facilities. Carepoint East is easy to get to using I- 670. Waiting time is hardly ever more than 15 minutes (scheduling actually shoots for meeting that 15 -minute wait as a goal). All of the OSU physicians are unbelievably thorough, leaving no stone unturned in their effort to resolve your medical issues. They will take the time to listen to a patient's concerns, and I have never left anyone's office without feeling that, included in my physician's goal was a sincere effort to improve my quality of life. The parking lot is almost always close to full, but a place within an easy walking distance can always be found. If walking is problematic for you, have a friend bring you and drop you off at the front door, where wheelchairs of all sizes are readily available. Check in is done in one of four booths outside of your physician's specialty area. It is quick, easy and the registration staff makes you feel welcome and encouraged. If you are debating what group of physicians you would like for your healthcare, do NOT leave Carepoint East, and the entire Ohio State University Medical system, out of your top two choices. Make a visit to both for comparison, and then, choose to put your healthcare in the capable, caring hands of a physician at Carepoint East, or any other OSU facility. It will be one of the best and most important decisions that you will ever make. read more

Been coming here for about 2 yrs now and have always had a very good experience. Staff is very friendly and efficient. Appointment times are usually very close to actual time you get to see the doctor. I have never had a problem here except for parking. I have a few back problems and it can be a long walk to the building. read more

Okay, so my mom REALLY doesn't like looking stupid when she is in public!! And when she had all her appointments it seems like they didn't tell her anything that she would REALLY need to know. Such as: -Paying 200$ for the ultrasound UPFRONT - Arriving to the appointment with a full bladder Now we have to sit here and wait for her to pee. Which would have been helpful to know in the past since we have a 20 minute drive from home. Multitasking is not in their pre-op instructions.. Good place just would have been helpful to know in advance! read more

I used to like the clinic alright and it is close to my house. I used to like Dr. Grant but now I think she has a lot of patients. She is out of breath and looking at her watch when she sees you. She requested some lab tests for me and didn't go over the results with me. I looked at theresults on line and I had to tell her my cholesterol was high, as she was rushing out the door. She had not time to discuss the other results with me. I think she noted something in my chart about my complaining about another doctor. Now I feel the doctors are rude and mean and maybe racist to me. I am not going back after I get my TB test results for a job application. read more