We used One Step Cleaning for a bit until they abruptly told us they could no longer clean for us…read morebecause we had cats. I think overall, the cleanings were mostly good, but it felt like there was always something and at some level I didn't really trust the owner Emma. The first time my apartment was cleaned, a lady showed up with what appeared to be two children who should have been in school. I didn't think much of it at first, but it later became apparent to me that the lady cleaning always brought at least one child with her. None of the children spoke English and the situation made me a little uncomfortable. At some point it came up in conversation and Emma insisted to me that this child was actually an employee and was there to clean my unit. She said she has a hard time finding a job because most employers do not believe she is 18, but that she was. Since she looked and acted like a child, this just strained credulity . . . When I first booked, I asked if she could just skip a large guest bathroom/bedroom and bill us for a two bedroom apartment instead of a three bedroom. I was told this was impossible because of her system and she had no choice but to charge me the higher rate. At some point it came up again that I was paying to have rooms cleaned that I didn't want cleaned and she told me if I paid her via Venmo rather than credit card she would continue cleaning all of the rooms, but at a lower price. I said this was fine, but then they stopped cleaning the extra rooms and told me this was what we agreed to. Fine, but it definitely wasn't what we agreed to. Finally, Emma told me rather abruptly that she could no longer clean my apartment. There was a story that involved someone hurting their back, someone else going to Mexico, and Emma being allergic to cats. It didn't really feel that believable and I can think of other reasons why she would do this, but in the end it felt like an 'ok' resolution since at some level I didn't trust her anymore because of all the stories she told me.

Best cleaners EVER! Emma and her team are professional, punctual, polite and take pride in their…read morework. I trust them with my home, my "treasures" and my pet. They use "clean" and organic supplies which they provide. They have cleaned my home for over 3 years now, and I have never had anything but a positive experience every time they come. Emma is smart and kind and will commit to finding the exact service that works best for you and your home. I highly recommend One Step Clean!

I've worked with Jackie for 6 months now, and each cleaning has been 10/10. I find myself to be a…read moredetail oriented cleaner, and Jackie takes it a step further. I've had friends & family comment on how clean the home feels, all thanks to Jackie's incredible service.

Jackie is very thorough & trustworthy! She is punctual, respectful & very conscientious. I also…read morelike that she doesn't use a lot of chemicals - the house doesn't have a chemically smell after she leaves, but it is definitely clean. Her vacuum is amazing - makes it look like the carpets have just been cleaned. She's also great with my dog! Would definitely recommend her services!

The response time to questions through Yelp was very fast. Communication with pre-cleaning…read morereminders and the-day-of when the cleaners would arrive was appreciated. Price was competitive and reasonable for the move-out cleaning. I chose them as they were very detailed from the beginning with what was included in the price. No need for a lot of back and forth. We had a 2000 sq ft home, it took 5 hours to clean with 3 cleaners. The house never looked so clean! Highly recommend!

Absolutely HORRIFIC cleaning job. I've never seen such a lack of caring for people doing their job…read more They had one job. To clean a house with no furniture in it. They didn't do the windowsills. They left a lot of baseboards untouched. The didn't clean the backsplash lips on the bathroom counters. They didn't clean the shelves in the closets. They didn't clean the tile around the outside of the shower. The best part was that I was told the oven couldn't get cleaner because the food had been on it for too long. My home was built at the end of 2023 and was lived in for only one year and the left vacant for one year. There is no way this oven cannot be cleaned and now I will have to do it myself once I move into the house, after I finish packing and moving. I understand maybe accidentally overlooking one or two things. But this was beyond ridiculous. I shouldn't have to babysit people to do their jobs correctly. I will never use this company again and I highly recommend finding someone else to clean your home if you want the job done properly and professionally.

I highly recommend this cleaning service for a move out clean. They offered a great price, were…read moreextremely communicative and responsive from scheduling to confirming and cleaning day. They coordinated around my movers and left the place spotless.

I hired Sophia Shine Cleaning Service to clean my granddaughters bedroom and bathroom! It was a…read moredisaster (her room not the cleaners lol) They did an absolutely beautiful job, was very friendly and the price was definitely reasonable! I would highly recommend them to anyone needing house cleaning services!

Cecillia is awesome and a total pro! She did a deep clean for us to help get our house ready for…read moresale, and the results were fantastic. She and her crew handled our 4BR/3.5BA (plus loft and office) quickly and thoroughly. She's punctual, easy to communicate with, and very hardworking. If you need a reliable, top-tier cleaning service, Cecillia is the one to call. 10/10!

Tasked with preparing a prior rental house for sale. A large five bedroom home. One of the…read morechallenges was the amount of grime, dust, and dirt that had accumulated throughout the house, on the floors, window sills, shelves, countertops, and window blinds. I hired Sparkling Clean to clean the house. Cecilia and a coworker came to the house and went to work. After 11 hours they notified me they were finished. I was amazed at the quality of their work. The ladies had cleaned the floors, shelves, cabinets, shelves, windows, countertops, and appliances. They had even removed the dust and dirt on the stairway railing and all at a very reasonable cost. I will not hesitate to use Sparkling Cleaning in any future projects!

Excellent. On time. Great communication and service. Highly recommend! Needed a fast same day…read moreservice and they got the job done.

We were trying to find a cleaning service to clean our condo and found Maids By Melissa via Yelp…read more I had a few questions about the cleanings (in addition to 'normal' cleaning, we were interested to know if we could pay extra to have them do one-time things like e.g. fridge cleanings). I tried to contact them via their website, but received no reply. Since this seemed like it could be a technical issue (the website seemed a little buggy), I tried requesting an estimate, but didn't get a reply when I did that either. It is entirely possible if you *do* manage to get a response from them, they do a good job (but if you are reading a Yelp review, you probably aren't an existing client). However, my experience is most businesses become *less* not *more* responsive once you're a customer, so not being able to get a response is kind of a dealbreaker.

I gave this place a ring after I saw the rave reviews on Facebook. The lady who answered the phone…read moreasked if I was looking for a one-time cleaning or regular service. I told her I was looking for bi-weekly service. Imagine my surprise when she said "Oh, we don't have any room on our schedule for that. In fact, there's a very long waiting list. Would you like me to add you to it?" I'm not Donald Trump, nor do I play him on TV, but as a small business owner and someone who has a business degree, I find it part curious, part shocking to have received this answer. A waiting list to have my home cleaned? If business is booming, why aren't you hiring more people? After I recovered from the surprise, I asked her if she had other local cleaning businesses she would recommend or could refer me to to which she said "No. I bought this place from the only cleaning lady I trust, and she's the only one I'd ever recommend." Helpful? Not. From one small business owner to another, please work on your responses - they leave a lasting impression.

Ever have the feeling "oh, they were only trying to impress me, they are doing a great job to get…read moremy business" then on the 2nd time they suck... NOT the case here. This time, I let Uncommonly Clean come out while I was at work and the partner was on a business trip. I came home to one amazingly clean home, shiny floors, a kitchen that looked closing day clean, the blinds open just perfect, and my pillows fluffed! Wow, I am totally impressed with the continuous 5 start cleaning job uncommonly clean has offered me. I also love the price. My pocket is full and my house is spotless! Sandy sent me a short txt to let me know the job was done, and respected my work schedule. Thanks Uncommonly Clean... until we meet again... happy dusting!

Great service and communication!! Martha and her team cleaned my house well and at a reasonable…read moreprice. She came to check my house before the cleaning for an estimate and was kind and very prompt! Overall great cleaning job and would highly recommend! Thanks Martha!

Marta and her crew are fabulous... I've had them cleaning my house for at least three months and…read moreevery time they do it they are very thorough and always go above and beyond! I am so pleased with their service, and I'm just thankful that I found them!