We recently purchased a home and the carpets were in rough shape -- heavily soiled, stained with…read moretape residue from the previous owners taping down area rugs, plus pet urine stains throughout. My husband was calling around trying to find someone available, and Tina at Quality Carpet & Tile Cleaning was amazing from the very first interaction. She took his call while finishing another job, had some reception issues, but promised to call back in 30 minutes -- and she absolutely did. That level of professionalism already stood out to us.
She and her husband, Aziz, even came out the same day to evaluate the carpets and provide a quote. Aziz was honest, knowledgeable, never pushy, and their pricing was very fair. We decided to move forward, and I'm so glad we did.
They worked incredibly hard for over 5 hours in our home after already completing 3 other jobs that same day! They treated our carpets with such care and attention to detail. They also offered an enzyme treatment to help eliminate the bacteria from the pet stains, which gave me a lot of peace of mind.
Not only were they extremely thorough, but they also took the time to give us advice on how to continue working on some of the tape residue. On top of that, they noticed potential issues in our walk-in attic and kindly alerted us so we could address them before they became bigger problems. That says so much about the kind of people they are.
Tina and Aziz are hardworking, honest, and genuinely caring people. Same-day service, excellent communication, fair prices, and incredible work ethic. I highly recommend Quality Carpet & Tile Cleaning for anyone needing carpet cleaning services!