We were in the market for all new appliances for our new home. We went to three different specialty…read moreappliance stores and were extremely disappointed with either their indifference when we walked in to when a sales rep is clearly pressuring us to make a purchase right away and the other suggesting a completely different set of appliances that we didn't need. As soon as we walked we were greeted. The store GM attended to us as all were busy. He went through our needs and what we wanted and left the decision to us giving us pros and cons for each of the appliances and brands. No pressure. We told him that we would make a decision and come back. No pressure that the deal is for today BS. He promised us he would send us the specs for the appliances so that we can start passing the specs to the kitchen designer for perfect fits. He did what he promised. Next week we came and closed the deal. The pricing he did for us was very satisfying to us. When we close a deal we want to feel that we can rely on him. It was refreshing to deal where the reps are working to what you need and not how much commission they can earn on a deal. I would recommend to go here for all your major appliance purchases and even the high-end luxury brands such as Sub Zero, Thermador, Fisher Paykel and also the regular brands as they vary just about every brand and budget.

I wish I had read these reviews prior to going to this Lowes, Heart Lake Brampton store. The worst…read morecustomer service ever!!!! They treat you as if they are giving you a favor. When I went to make this large purchase 3 weeks ago in their pluming dept., we were greeted by this nice woman and she helped us thoroughly. I was impressed with her customer service and gave her an excellent review when she sent me the survey. Two weeks later, when some of the materials we bought were broken and had to return, we were given a little attitude. Unfortunately, you do not realize that things are not working properly until you install them and have the water run. The following week, one product had a leak so I contacted this woman in plumbing to let her know that we will be coming by to return it, no response from her. I tried messaging her again, no response. We ended up going to the store only to be treated with disrespect by this expressionless, rude, uncourteous woman (apparently a Manager) who didn't even bother to say 'hi' and gave us this weird look as if asking 'what do you want'? I could sense this was not going to be a pleasant experience. She refused to return the item as it is not hygienic and it is not their policy to return an installed item. I said how would you know if a product is working until you install and run the water? And if it's not working why does your policy say that we can return within 30 days. She was speechless and didn't like me questioning her. She told us to go back the next day and someone will replace the time as she was understaffed at that time. We went back the next morning and asked for this particular woman as we did not want to start with the whole story with a new person. They had to page her 3 times and finally arrived with a long face. I almost felt like saying 'I am sorry you have to work'. Again, no hello, didn't even speak to us and gave us a stare. She told another woman at customer service to get us the item. When this other woman requested someone from plumbing to get us the item, a mature man came and didn't even listen to what we had to say. He had met us when we bought the stuff originally. He finished his job in one sentence by saying it's not Lowes problem. You go to the manufacturer. I simply told him I am not satisfied with the answer he is giving me. He walked away while I was still talking to him. At this point my husband got mad and said 'we are still talking to you buddy' and he mumbled something and kept walking. I didn't want to create a scene, and asked for the store manager. Guess what? No store manager made an appearance. But they had the item in stock and could replace it. When I went to check where he got the item from, it was from a previously opened box which was probably returned by someone and still could be faulty. By now, we had wasted two days and I was almost in tears and exhausted, needless to say stressed out. After all this, I still don't know if the replacement part they gave me is working or not. I have to wait for the plumber to reinstall. I am writing to Lowes corporate office and the store manager after posting it here. They are supposed to be a customer service store and should not have customers facing staff who have no manners or training in customer dealings. I could not believe the expressionless woman was a manager. If these are the types of people working as managers, one can only imagine the staff...... We will never forget how rudely we were treated by Lowe's staff. We will not be going back again!!! We will escalate this complain to corporate office.

Worst company to deal with. Their concept of 'Customer Service' is a friggin' joke. Home Depot and…read moreRONA have way better standards. I placed an online order a week ago for 3 items. Part of the order was to be shipped and the other 2 items were in store pick-up only (could not be shipped). So I waited expecting the order to arrive, just like with any other store. But no emails arrived. No messages. No calls. Then one week later, part of the order was simply just cancelled. No reason given. No way to get in touch with customer service and no way to ascertain any order updates. Got their online so called Toll Free Number in the order cancellation email they sent me, turns out that number is NOT IN SERVICE. An official toll-free customer service number, attached to all their emails for everyone to call... was not in service. Great! Not to be deterred, I initiated an online chat with their customer service reps, waited for 45 minutes to speak to someone. The agent "Jennifer S" was somewhat helpful but could neither provide me with any order updates, nor could she directly cancel my order from her end. Had to call the store. The store would not pick-up. waited for another 45 minutes. Still no mojo. By now, I have expended 1.5 hours simply trying to get someone (either at the official customer service center or one of their stores) to simply CANCEL my entire order because I am tired of waiting and talking. But guess what, they can't even do that... The agent takes their time to reply back and angrily harps at me, each time I ask for an update. So for my 2 cents... Do yourself a favour and stay away from this company! You'll thank me later...

Awful Experience - Misleading Pricing & Unprofessional Service…read more Visited Goman Mississauga today to purchase an LG range (LSIL6334XE). Their entrance sign promises price matching, but the experience was the opposite. I showed the salesperson Goman's own website listing the model for $1,999. Instead of acknowledging it, he claimed it was an "old model," tried to push a higher-priced model, and even said my chosen model might not be in stock. Only after I was about to leave did he "check" and confirm a shipment was coming. When he started the order, he quoted $2,100, despite the online price. He then claimed he couldn't find the model on the Goman website--so I had to walk him through their own site. After speaking with the manager, he agreed to match the $1,999 price. When I showed him Home Depot's price of $1,895, he responded arrogantly: "Grab it." Completely unprofessional. I spoke to the manager, who tried to excuse it as a "wrong model" issue, which simply wasn't true. He then said they would match Home Depot--but wanted $199+tax for delivery and removal (which Home Depot includes). In the end, I bought it from Home Depot. Misleading price-match claims, poor transparency, and discourteous service. Very disappointing experience.

I purchased several appliances from My Appliance Store over the years. I recently purchased 5…read moreappliances that were paid in full: a washer, dryer, fridge, stove and dishwasher. We took delivery of the washer and dryer and had a scheduled delivery date for the remaining appliances in December 2025. Ryan asked to reschedule until the new year as he had a cold. We are now in 2026 and despite several follow ups, the management has failed to make an arrangement to deliver the fully paid for appliances or arrange a refund. I can no longer recommend this store.

Horrible new ownership. The original owner Rob is no longer there. The new owners are not…read moredelivering fully paid for appliances. I'm just writing here to have people aware of what they will be dealing with. I would suggest going elsewhere if you would like to get what you are paying for.

The first words that come to mind when I think of Appliance Bazaar is Excellent customer service…read more I went to this store looking for a washing machine that is not HE as I was not at all happy with my current washer. Sean was amazing he took so much time explaining to us the different brands and even went so far as to bring a washer I was considering to the back of the shop. He hooked it up and let it run a complete cycle so I could see and hear for myself how well it work. Upon delivery of my new washing machine I called Sean to let him know that I did not receive the hot and cold water hose. He explained that they are no longer included but said it was no big deal and he would drop it off for me. To my surprise Sean took time out of his day to go to home depot and purchase the hose free of charge to me and bring it to my house. In this day and age that level of service is unheard of. I am so grateful for everything and highly recomment Appliance Bazaar ok Kennedy to everyone. And I absolutely love my new Huebsch washer. Thanks a million Sean.

From the owner: When I think of Appliance Bazaar, the first words that come to mind are 'excellent customer…read moreservice'. I visited this store in search of an appliance that was more affordable than any other store, and they managed to beat the prices of all the top brands in the market.

Service was excellent. They have any appliance you need on display and the sales staff are very…read moreknowledgeable and helpful. There is also a large range of prices for the appliance you are looking for.

Fridgedair dishwasher arrived and was wet on the inside. I…read morecontacted Imran Ahmed asking about it and no response. He had the nerve to send me a promotional e-mail instead of addessing the issue. This was likely a display/floor model that they sold as new. Do not buy from here.

We were so pleased with the whole process of buying new washer and dryer. Larry was so great in…read morehelping us with the type of washer we needed, There was no pushing to buy something we didn't want. What a lovely change from being hounded by salesmen in the bigger stores as soon as you walked in the door. We purchased our new appliances on Tuesday and by Thursday morning they were installed and the old appliances taken away. If we need any further appliances we will not hesitate to returning to Larry's for the excellent service.

My dishwasher broke down on New Years Day. Larry was very personable on the phone when I called on…read moreSunday. I told him I would researched the Make and Model and promptly on Monday morning Larry called me back. I placed the order for my new Whirlpool Dishwasher. Larry gave me a very competitive price less the Environmental rebate, however the ETA was January 23 from Whirlpool. On Friday January 8 Larry called and said the Model I ordered arrived and he could install on Monday January 11. Great Service. Larry's Appliances is the REAL DEAL!!!! I WOULD RECOMMEND LARRY'S APPLIANCES TO EVERYONE.

The owner contacted us and came to repair the stove. Did a great job!! Was very helpful and moved…read morevery quickly to assure we were taken care of. I would buy from them again.

one older male employee was aggressively pushing me to buy, even trying to force a better deal on…read moreitems that were already 50% off. Now that I want to return these faulty products, the store refuses to take them back. I strongly warn anyone against buying from WNY Appliances 4 Less. Their appliances are advertised as brand new but many arrive with scratches, defects, and malfunctions. I bought several items that broke multiple times, and while the store sent repair technicians, the problems came back within days.

I purchased an appliance package through my builder and had to go to TA appliance to see my package…read moreand sign off for it. Derek is amazing. Super friendly and professional - he had everything ready so we didnt waste time. He showed us our appliances and held our paperwork while we had to deal with a hiccup about the appliances on the builders end (they sold us something that was technically more upgraded than what we were supposed to get) Once confirmed the upgraded appliances were OK to go , Derek had the order processed and with our closing date arriving soon hes always 1 step ahead and is always in contact about delivery and installation. I will only get my appliances from Derek now at TA.

I came here to buy a Bosch induction cooktop. Luckily I…read moredidn't read the other reviews otherwise I may not have stopped in! My experience I have to say was positive. The salesman I was dealing with was Mike Lebrun was professional and business like but not necessarily too friendly. (he could have smiled a little more!) I shopped mainly on price since there were other dealers who carried the same item and he gave me a good price. One thing I did find unusual is I had to drive to their main office / warehouse located in Rexdale to pick up my item as opposed to picking it up from their showroom.

I have purchased 5 different appliances for my house and cottage from Lee Mizzi at Canadian…read moreAppliance Source over the last 5 years. She has always gotten me the best deals on both the appliance and delivery cost. The delivery men were very professional and clean, taking the packaging with them and the old dead appliances. Anyone who needs new appliances should speak to Lee Mizzi at Canadian Appliance Source.