A big shout-out to Water Heater Plumbing Pros! Today we…read morenoticed a large puddle of water in our yard and knew we had a problem. We called Water Heater Plumbing Pros around 1:30 p.m., and by 4:00 p.m. they had arrived, located the leak, and repaired it. Thank you for the quick response, hard work in the Texas heat, and fast resolution of the problem. We also appreciated the fair pricing and professional service. It's refreshing to find a company that delivers exactly what they promise. Highly recommend Water Heater Plumbing Pros!

Love my new water faucet for watering the cows! This company does great work!…read moreThey also fixed my leaky faucets, will call them again for any plumbing needs I have!

Very responsive and even called to let us know Kyle would be a little late. Expert advice and what…read moreI appreciated most is that he wasn't here to sell me something I didn't need. Next time the issue is more serious I know who I will be calling. Thanks Still Waters Plumbing!!

Called to make appointment, recording said to set appointment on web site. Web site said they'd…read morecontact me. No contact, No way to set appointment. Wouldn't it make more sense for them to turn down my business instead of ghosting me? No return business, no referrals to friends and neighbors. Business must be good.

Best plumbing company in Prosper and in Collin County! They came to the house and fixed everything…read moreand the pricing was great! Rob and his crew are the best.

I had a problem with my hot water heater. They arrived on time and quickly diagnosed the problem…read more I didn't think my hot water heater was covered under warranty. But they contacted the manufacturer and found out that it was. While they waited for the new factory part to arrive, they temporarily installed a used part so I'd have hot water right away. When the new factory part came in a few days later, they called and made an appointment to install it. Again, they showed up on time as promised. I've had no problems with my hot water heater since. The guys that showed up were very nice and professional.

I'm a repeat customer of Advanced Plumbing Services and always appreciate the prompt service. The…read moreprices are reasonable and the staff are friendly and knowledgeable.

Arrived early, was very informative over the annual tankless maintenance and helped pick out a…read morefiltration system that will work for my area. Thanks for the help John!

Johnny was fantastic. We were referred to him by another plumber we have used several times in the…read morepast. Responded promptly, fair pricing, timely completion, & left the area probably cleaner than he found it. Highly recommend!!!

Our toilets were not flushing late evening and tried multiple tones to clear using a plunger,…read morecloset auger, and bucket of warm water method to no avail. Ray, the owner came out at midnight and cleared a clogged line going to the main sewer. He was on time, professional, explained the process and provided a clear estimate for the job. I would highly recommend him again.

There's nothing as exciting as when a tenant calls up saying there's water leaking from under a…read morebaseboard (except maybe playing Russian Roulette, but I'm not sure about the latter, and I don't intend to find out). We went over and looked at it and unfortunately it didn't look like something simple, so we needed a plumber. Our neighborhood plumber was booked a week out, and so were the two others he recommended, so it was off to Yelp to look for one... found a five star plumber, asked Yelp, Yelp offered to send info to multiple plumbers, and Ray was one of the ones that responded. I was a little nervous about hiring a guy with only one review on Yelp, but he had good reviews on Google, Angie's List and other places so I decided to give him a shot... being available to come out the next day was definitely a big plus. I was a little nervous when he came out in an SUV with a magnet on the side instead of a fancy painted truck but he definitely knew what he was doing. Unfortunately we had to replace an entire shower valve ($$$) instead of just a cartridge ($), but he did a great job and put an access panel in the wall instead of just leaving a giant hole in the sheet rock like I was expecting, so that was a nice plus. Other pluses: entirely paperless, Ray showed me a complete estimate before he got started (which ended up being the final bill), and was willing to explain things. His pricing for the shower valve replacement I thought was pretty reasonable. Minuses: when diagnosing the leak he noticed one of the toilets was leaking (into the bowl) so I asked him to fix that... the charge for that was I though was pretty high since he was here for something else as well, I've replaced toilet innards and it's pretty simple with cheap parts. But he did have the price on the estimate so I can't really complain. Overall, I definitely would recommend him and will call him again for other issues... hopefully not any time soon though :)

horrible service. They came out for a problem said they couldn't help which ok I guess but for…read moreanother problem quoted 7 grand and I got it done for 2 grand. Don't waste your time with these kids.

This company has a very specific way of doing business that, in my opinion, takes advantage of…read morenaïve consumers. They are friendly on the phone and prompt, but the first thing they do is examine the work and then tell you the price -- and then ask you to sign a contract that you will pay that amount. This seems like a fair way to do business, but it's not. What you do not know is that their pricing is ridiculously high. In my particular example, I was charged $350 for (and I'm not exaggerating) 15 minutes of work. It was a trivial job and they should have told me that. Instead, they relied on me being an unsophisticated home-owner who wants the problem solved and is too naïve to believe that any reputable plumber would grossly overcharge. When the work is done and you're like, "What? You're charging me that amount for a few minutes work," they remind you that you signed a contract. This whole experience left a bad taste in my mouth and I will never do business with this company again. Not only do I feel ripped off and taken advantage of by this transaction, but now I'm suspicious of every repair company. Contrast this with another plumbing repair I recently had. My garbage disposal was jammed. On the phone, he estimated it would $300+ depending on the problem. When he came out, he noticed that it was a very simple (2 minute) fix and then, rather than gouging me, said, "I don't feel right charging you our estimated amount. How about a $95 trip charge and $50 for the repair?" So different.

These guys were a true life saver! When some plumbing outfits were not even answering their phone,…read moreHometown Plumbing made us a priority. Their team was dog tired when they arrived to our house, but they continued to provide exceptional service. I will not hesitate to recommend and/or use them again for any plumbing needs. Glad we have a great local company in the Anna area.

Professional, courteous, on time and were able to fix the leak at a very reasonable price.read more