I never ask for a complete re piping. I paid 175.00 extra for the garbage disposal .The refill of…read morethe dig took 1 hour. regardless of how you want to sugar coat this, I paid over 1,000 per hour for the dig and refill, total of 4 hours and over 4,000$. I was told if you could reach the water leak from washing machine you would fix that also at the price you charged me for the leaks, which was a fair price., that was not an extra bonus you did for me. The cost of the dig and refill is what was extreme and my complaint. your service man Brian was very nice and understanding. I will give you that.

I called this company about a gas leak and got an answering service. Someone named Michelle called…read moreme back promptly. Explained it would be $79 just to come out and check things out, and give me a estimate to fix the leak. Which I agreed to. When the service tech arrived, he never stepped foot in my house. We walked around to the side. He explained what they were going to do. Spray soap on all gas connections, and the cost would be $599. If it took longer than two hours, the price would increase. Buyer beware! Shop your plumber, the repair cost is half of what these people quoted me under $300

I what to give a great recommendation for Hymns Plumbing. Isiah arrived as expected and replaced…read moremy upstairs hot water heater. He did a fantastic job, honest with no up sale, great customer interface, experienced, very professional and always putting protective coverings on his feet and cart. I would hire Isiah again if need. Thanks Hymns Plumbing

I'm a hands-on homeowner. Before calling anyone I tried a 6-foot auger, a 25-foot hand snake, a…read more50-foot rental machine, and the exterior cleanout. Nothing worked. My master bathroom was out of commission for five days -- toilet backing up, upstairs bath draining into the master, the works. I also had a neighborhood plumber show up, work without my authorization, vacuum my p-trap (which flooded my master with sewer gas), make a complete mess, and then demand $575. I sent him home. Then I called Hymns Plumbing. One visit. They accessed the correct cleanout, ran their cable, cleared the line, and then ran a camera to find out what caused it. A set of keys. Lodged deep in the branch drain line -- something no snake was ever going to break through. $225. Done. But here's what really got me: when I came back they had cleaned up things I never even asked them to touch. No upsell. No drama. Just honest work at a fair price. Hymns has a customer for life. If you're in the DFW area and you want a plumber who actually knows what they're doing and treats your home with respect -- this is your call.

horrible service. They came out for a problem said they couldn't help which ok I guess but for…read moreanother problem quoted 7 grand and I got it done for 2 grand. Don't waste your time with these kids.

This company has a very specific way of doing business that, in my opinion, takes advantage of…read morenaïve consumers. They are friendly on the phone and prompt, but the first thing they do is examine the work and then tell you the price -- and then ask you to sign a contract that you will pay that amount. This seems like a fair way to do business, but it's not. What you do not know is that their pricing is ridiculously high. In my particular example, I was charged $350 for (and I'm not exaggerating) 15 minutes of work. It was a trivial job and they should have told me that. Instead, they relied on me being an unsophisticated home-owner who wants the problem solved and is too naïve to believe that any reputable plumber would grossly overcharge. When the work is done and you're like, "What? You're charging me that amount for a few minutes work," they remind you that you signed a contract. This whole experience left a bad taste in my mouth and I will never do business with this company again. Not only do I feel ripped off and taken advantage of by this transaction, but now I'm suspicious of every repair company. Contrast this with another plumbing repair I recently had. My garbage disposal was jammed. On the phone, he estimated it would $300+ depending on the problem. When he came out, he noticed that it was a very simple (2 minute) fix and then, rather than gouging me, said, "I don't feel right charging you our estimated amount. How about a $95 trip charge and $50 for the repair?" So different.

Ion's crew has helped us out a couple of times... to do the scheduled maintenance on our Rinnai…read moreinstant water heater, and then to install a new Halo H2 Zero whole house filter system. The techs are very knowledgeable and thorough. I appreciated that they were easygoing, but knew what they were doing. The owner, Michael, was personable and able to provide the answers for our particular issues out in the country. Our go-to for plumbing needs!

I've had an outstanding experience with ION Plumbing. They replaced a broken showerhead and also…read moretook care of my hot water heater, both of which were done quickly and efficiently. What really sets them apart is their exceptional customer service. Anytime I've called them, they've been incredibly willing to help and ensure that any issues are resolved promptly. As an Airbnb host, I truly appreciate their understanding of the importance of quick and effective service. Highly recommend them! Texomav Airbnb (Dennis)

Highly recommend!! Converted us from a tank to a tankless and they were very quick efficient and…read morerespectful! No complaints !

From the owner: We specialize in water heater installation with tank and tankless units. We strive to provide the…read moremost affordable prices with the highest quality service

Alex and James were great! So nice to see young guys going into the trade. They were through,…read moreconscientious and able to get multiple tasks completed in one day. Highly recommend!

Very fine men. Fast work and knowledgeable!! Completed job…read morewith cleanup and courtesy

scammer with a hammer. The work, after 5 weeks on not showing up, was not only not up to industry…read morestandards, it had to be removed for safety reasons. He's lost a few lawsuits in Denton county. He has the audacity to blame, lie, demand more money, and make empty threats to the point of having to block him. I've only posted a few pictures. There are many more.

Been using his devices for over a year now …read more Fair pricing Response time good Easy to work with Will continue to use his services

We have been struggling to find a leak for over 2 years. An today the team at Charter solved it…read more They are wonderful to work with. Response time is great, the team is very skilled, and their communication is wonderful.

Jimmy came over within 2 hours of my call during the holiday and spent a long time going over…read moreeverything. We were blown away with how knowledgeable and honest and generous he was. I will be a customer for life!

We had a crack in our toilet tank and needed a brand new toilet. We had issues getting a plumber to…read moreeven call us back! Then I found this company on a facebook group...they were very friendly and got the job done in a timely manner!!