1. Gowdy Autoplex

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    Ridgeland, MS

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    Gowdy Autoplex

    1.0 (1 review)
    Open • 9:00 am - 6:00 pm

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    5 years ago

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    CarMax

    CarMax

    (33 reviews)

    Absolutely horrible experience -- definitely do not recommend. Put a deposit down on vehicle at…read morethe end of June. After a few weeks car is at lot -- however we can't purchase because the car was transported without a title. We trusted that the pictures we saw were accurate and we told them we would wait for the title to come in from Georgia. After three to four weeks we went over -- the car had much more damage than shown. So much so that they agreed to put the car in the shop to correct all of the damage. That night we did our own Carfax and found out that the car had been in a wreck (Carmax said the car had never been in an accident). Do not waste your time. We had 45 days to use our loan -- during this process we lost the loan because of waiting around for them. They are not honest and I will never suggest that anyone use Carmax. Complete scam, and they don't care at all.

    After being told by the salesperson and salesmanager that deep scratches that weren't advertised on…read morethe car would be repaired properly I was told by the Service dept and the General manager it would not. If I didn't like it I could return the car. I involved Corporate and the Corporate person told me the General Manager agreed to do the repairs. After speaking in person to the Manager he refused the repairs. Through some base paint on it and said it meets their standards. Wouldn't meant any reasonable persons standards. Their standards must be so low you have to dig them up. Don't believe anything they tell you at CarMax. And Corporate is no help.

    Byrider Jackson

    Byrider Jackson

    (2 reviews)

    My car i purchased quit in me and I told them to come get it because I wanted a reliable car not a…read morelemon. I only had the vehicle for about 4 months. When they finally came to get the car they still wanted me to pay for it. Of course I refused to pay for a lemon. Now they are garnishing my wages for a no good vehicle that I don't have. This is the worst place in the world to get a car. They are not a reliable place to get a good running vehicle. . thumbs down

    If I could submit this with zero stars....I would. I received a letter from Ford about a recall on…read morea part on my car. They said I should be contacted by my dealership (JD Byrider) no later than March for the repair. It is now May & needless to say, no one has reached out or even looked at it. & my car has been with their mechanics for a oil change. The part on my car that's under recall makes the stall in the gears, misread the gas & cut off while driving. So I was on highway 55 in rush hour traffic & my car turn off, causing me to be hit from behind! Who's in fault? JD Byrider refuse to fix the problem & I would NEVER get another car from them again! I will never suggest that anyone get a car from them. I've had 2 cars with them in the last 4 year & never been late on a payment. So when my pay week changed, I asked could I change the day I pay (you know since they go by when you get paid) & they told me no. So now I get harassing phone calls the week before I get paid like I can pull $215 out my ass! But when it comes to repairing & replacing the part that's under recall, I have to pay for it. As well as the damage due to being hit cause my car stop in the middle of a busy highway. If I didn't care about my credit, they could have this car back & make this someone else's problem. Luckily I wasn't killed in the accident & can come tell everyone who reads this to save your money & time.....& go get a car somewhere else.

    Acura Of Jackson - Acura of Jackson

    Acura Of Jackson

    (18 reviews)

    Best Car Buying Experience EVER!!…read more Everything about purchasing my vehicle from Acura of Jackson was perfect. Went in after work (5:30-5:45) and met with Greg. He from the beginning seemed very grateful for my business and had everything ready to go for me when I got there. Even though I wasn't purchasing a new Acura from them, everyone at the dealership treated me like I was buying the nicest vehicle they had. Signed for the vehicle around 8:30 that night and was happy with the outcome. Matt Milner in the finance office got my payments where I asked him to after no time at all. Again, I was thrilled with my deal. Now for what separates this experience from others. I went in the next day to have my new car detailed and fueled up. When I got there, I was greeted by the general manager (again, treated like I just bought a brand new NSX or something) and he was so excited to tell me that Matt (finance manager) had been working on my deal still and thought he had me a better deal. I had already signed the deal, and Matt went WAY above and beyond and kept working on my deal for TWO days! He nearly cut my interest rate in HALF! And reduced my payment by $70 a month.. ABSOLUTELY INCREDIBLE!! Keep in mind that I had never met any of these guys before the day I purchased my car. They had zero reason to do this. I was satisfied with everything. Now I will never buy from anyone else. I hope this makes your decision easy when it comes to buying your next vehicle. Used or new, go see Greg, Matt, and Tim at Acura of Jackson. You will not regret it!

    I recently had a horrible experience with the service department. I was scheduled to bring my…read morevehicle in to get serviced. Basically, to rewire my speakers because they have been messing up. I get there at 10:30 a.m. Before we even stepped foot into the lounge area, a woman with bright red lipstick states that it will take a while, and she suggested we take a shuttle to to the shopping center and make a day out of it. Multiple times she told us we should do that. We take a shuttle to the shopping center we were there for maybe a little under 3 hours. I call to ask the shuttle to come and pick us up. Noone answered the phone and we finally got ahold of someone they said that the person is dropping someone else off. Ended up having to uber back after waiting 40 mins for someone to come get us. When we get back another hour passes and my mom decides to go ask what is taking so long. Anthony comes and tells us that he thought the service manager contacted us because apparently they didn't have the manpower to do the service on my car. We had been waiting 6 hours!!!! The whole time noone was working on my vehicle. Anthont then stated that they would not charge me for the oil change i requested eariler also. When he went to get my keys he stated he would go fill my car up. It was a full tank of gas in it from when i filled up eariler. I just wanted to leave. I get in my car just to find out that no one changed my oil. For 6 hours they had me waiting just so I could find out no one touched my car at all!!! no one communicated with me. This happened Thursday, till this day the service manager has not contacted me and whenever call the number it goes to voicemail. This is unacceptable and a terrible way to run a business. My time was wasted and now i have to take my car someone else to get the service I deserve. This is a horrible service department, and someone needs to do something about it! I have two friends who were thinking of buying cars from this dealership and I have highly suggested they take their business elsewhere.

    Gowdy Autoplex - usedcardealers - Updated October 2026

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