Highly recommend this doctor! The office staff is so fantastic. Excellent customer service! The…read moredoctor figured out my eye issue immediately and resolved it quickly.

From the owner: Dr. Richard Gallerani and Dr. Julianne Rapalus Gallerani are optometrists with 40 years of…read moreexperience treating routine and most acute ocular conditions (i.e. glaucoma management, catract diagnosis and referrals, and acute issues of the lid and eye). Anything not able to be treated in our office may be referred to another local specialist.

As I type this, I'm seeing on the right side of the screen other one star reviews ALL talking about…read more"the receptionist". Funny enough, that's also who brings me here today! Yes, at 1:05 am, so irritated that I couldn't even sleep until I wrote this review. Yes, she has me that frustrated and upset. Why is a receptionist a fire wall between you and the doctor? The lovely woman I spoke with about 15 hours ago didn't want to allow me to see Dr. Kidd for a change to my prescription because I 1) couldn't be dilated (I am very sensitive to it and need to get a ride) and 2) I didn't want the eye numbing agent that is has an obscene amount of artificial yellow dye in it. I said, "Ok, well then maybe I should find a different doctor if what I'm uncomfortable with isn't OK?" She replied, "That probably would be best!" To whoever runs this practice - I would politely suggest you monitor your receptionists. You lost my ENTIRE FAMILY as patients with that one receptionist today. A receptionist who literally had me in tears after the call with how apathetic she was to me. (By the way. Do I *really* need all those tests? I'm 42. and If I'm not comfortable with something, why are you going to force me?) My apologies to Dr. Kidd. I would have been happy to come see you again.

Extremely poor receptionist. Very unwelcoming. She made me feel like they did not want me as a…read morepatient.

I walked in the door for a apt and was greeted by a friendly staff. From the front desk, the Dr…read more and the tech's, everyone was helpful, patient and friendly.

From the owner: MyEyeDr. is your trusted community doctor providing the best in vision health care and the best…read moreselection of eyewear. We welcome all insurances.

Dr.Frangie is a true professional at his craft. Very friendly staff, etc. I would recommend…read moreDr.Frangie to anyone considering cataract surgery.

My eye surgery for my cataracts got botched. They operated on me with my blood pressure 189/100…read more After not being charged for that. he talked me into Lasik surgery, which did nothing. I still can't see out of my eye and my peripheral has gone completely. I haven't seen him in over three years. I just called there to get a copy of my records sent to a specialist and wants to charge me $25. This man is money hungry in every way I was told by one of the surgeons that fixed my surgery. The technician said Dr. FRANGIE is the second doctor that they have to fix his mistakes. Don't go there he's all about the money, not about the person well-being

First visit with Dr.Casey and I was very pleased She was…read morevery thorough and pleasant .staff was great.

My last contact ripped before expected and I had to wait 2 weeks for new ones to come in.. Called…read more10 places for a pair and no one wanted to sell me any. Called Chicopee eye care and they gave me a pair for free! I was out of hope and was worried to drive with bad eyesight, thank you chicopee eye care!

Thank you Dr Santos for all the time you spent with me I…read morehave been to many Eye Doctors have never found anyone that was willing to spend the time to fit me for Contacts for Shooting Trap I would recommend any one in the Shooting Sports game to give Her a try She will not be satisfied till you are Thanks again

Well, so far one star.. went for simply eye glasses to be ordered. They were given the script,…read moreordered glasses and 5 weeks later no call and no glasses. I called to check and still no glasses. I had to ASK if they could reorder the glasses as the optician didn't have them. I asked "did you put a rush on them atleast so my child could get the glasses she's been waiting for? Honestly, it hasn't been enjoyable or precessional Not the Madonna Santos practice I remember going to for myself 20 yrs ago. Perhaps when the glasses finally come in and she gets fitted it will be much more impressive and I WWLP adjust review.

I was referred to Dr. Chhaya at Longwood for shingles in my left eye. I cannot say enough good…read morethings about him, and I had many visits with him throughout my illness. Longwood operates pretty efficiently. HOWEVER, DO NOT pay your copay in cash. Even though I took a receipt every time I paid cash, as that is an open invitation for "sticky fingers" if I didn't, they are still billing me for my copay for two visits, which I don't owe. This has never happened to me anywhere before. I believe the billing is handled at another location. Other than that I would highly recommend them.

it's been about a year since I got my lasik surgery procedure and it's easy to forget that I every…read moreneeded to deal with the obnoxious and endless habit of contacts and glasses everyday. I just wake up and go, I can watch tv laying down comfortabl, I don't have to worry about ordering more contact lenses in time or them breaking in my eye. I am beyond grateful-- highly recommend! this place is professional, friendly and accessible for such a task.

Thoughtful and caring. She asks the right questions and actually listens…read more Overall great human. Front of the house are lovely as well.

I have been seeeing Dr. Basile for over 20 years. She has the knowledge, intelligence, and…read more willingness to solve issues. She is a good listener and responds well. Several times she has reached out to me above and beyond normal expectations. She is dedicated to her profession. PS i love that her first and last names are anagrams.

Rude and unfriendly. Optometrist was 20 minutes late to come into exam room then I was FORCED to…read moreaccept a script for a brand of contacts I had zero interest in then when I asked for my eyeglass prescription so I could buy frames without Vonhamme's 200% markup they were rude then too. I'd give 0 stars if I could.

They are thieves. Bought 4 boxes of contacts was charged 307.96.My Eyemed Ins covered 130.00.I…read morereturned 2 boxes and they wanted to only give me a 64.00 $ refund total for both boxes.​