Doctor was going through the motions. Definitely out of his depth with a case of adult strabismus…read more Get a referral to Mass Eye and Ear and save yourself a waste of time.

Highly recommend this doctor! The office staff is so fantastic. Excellent customer service! The…read moredoctor figured out my eye issue immediately and resolved it quickly.

Dr. Moriates is terrific. All of the staff I have met over the years have been great. My wife and…read moreI have been patients for over thirty years. I remain a patient even though I now live two hours away.

As I type this, I'm seeing on the right side of the screen other one star reviews ALL talking about…read more"the receptionist". Funny enough, that's also who brings me here today! Yes, at 1:05 am, so irritated that I couldn't even sleep until I wrote this review. Yes, she has me that frustrated and upset. Why is a receptionist a fire wall between you and the doctor? The lovely woman I spoke with about 15 hours ago didn't want to allow me to see Dr. Kidd for a change to my prescription because I 1) couldn't be dilated (I am very sensitive to it and need to get a ride) and 2) I didn't want the eye numbing agent that is has an obscene amount of artificial yellow dye in it. I said, "Ok, well then maybe I should find a different doctor if what I'm uncomfortable with isn't OK?" She replied, "That probably would be best!" To whoever runs this practice - I would politely suggest you monitor your receptionists. You lost my ENTIRE FAMILY as patients with that one receptionist today. A receptionist who literally had me in tears after the call with how apathetic she was to me. (By the way. Do I *really* need all those tests? I'm 42. and If I'm not comfortable with something, why are you going to force me?) My apologies to Dr. Kidd. I would have been happy to come see you again.

I walked in the door for a apt and was greeted by a friendly staff. From the front desk, the Dr…read more and the tech's, everyone was helpful, patient and friendly.

From the owner: MyEyeDr. is your trusted community doctor providing the best in vision health care and the best…read moreselection of eyewear. We welcome all insurances.

Dr. Frangie did my cataract surgery some time ago. He did my right eye, as a different surgeon…read moredid my left and that unfortunately did not have good results. Dr. Frangie did a terrific job surgically and he was very calming, attentive and helpful to me and communicated well. I recommend him highly. His office was also very professional and my appointments with him were on time.

I don't even want to Type it out. The office staff is…read moresubpar. They prey on elderly. The policies are not clear enough or explained in detail When having to miss an appointment with enough time notice during emergencies. They just don't care about relationships over 40 years old. Sad. Absolutely ZERO bedside manner and they don't take messages and forward them.

I have been going to Chicopee Eye Care since I was young, and they have always taken great care of…read moreme. I recently called the office about a sample of drops I have used in the past and with in an hour Dr. David Momnie call me back him self. When I arrived at the office to pick up the sample, Dr. Momnie called me back and took a few minutes to check my eye to ensure the issue was as we thought, no apt. necessary! This is just one example of how wonderful this practice truly is. I generally see Dr. Camille Guzek-Latka, who I can not say enough good things about as well, she takes time with each of her patients to get to know them and always providing great care! Everyone in the staff is friendly and helpful and it is obvious they truly care about their patients. If you are looking for an eye doctor I highly recommend you check them out!

First visit with Dr.Casey and I was very pleased She was…read morevery thorough and pleasant .staff was great.

Very accommodating and professional with gracious staff. I highly recommend them for any eye needs…read morewith high quality glasses and thorough exams. Thank u

Thank you Dr Santos for all the time you spent with me I…read morehave been to many Eye Doctors have never found anyone that was willing to spend the time to fit me for Contacts for Shooting Trap I would recommend any one in the Shooting Sports game to give Her a try She will not be satisfied till you are Thanks again

it's been about a year since I got my lasik surgery procedure and it's easy to forget that I every…read moreneeded to deal with the obnoxious and endless habit of contacts and glasses everyday. I just wake up and go, I can watch tv laying down comfortabl, I don't have to worry about ordering more contact lenses in time or them breaking in my eye. I am beyond grateful-- highly recommend! this place is professional, friendly and accessible for such a task.

My friend went to this place, and he was well into his cataract phase. They had him waiting for 3…read moremonths!! He eventually ended up having his wife with cancer drive him back, and forth to work. He ended up having to go somewhere else to get it done in a timely manner. Go to Westfield Eye Care if you would like actual service.

Thoughtful and caring. She asks the right questions and actually listens…read more Overall great human. Front of the house are lovely as well.

I have been seeeing Dr. Basile for over 20 years. She has the knowledge, intelligence, and…read more willingness to solve issues. She is a good listener and responds well. Several times she has reached out to me above and beyond normal expectations. She is dedicated to her profession. PS i love that her first and last names are anagrams.

I don't know what happened to this place. When I first got my glasses 2 years back everyone knew…read morewhat they were doing & it was organized. The communication was there. Over my last few visits it's just a mess. Rather their system is down or the receptionist is all over the place or the doctors themselves don't seem confident in their work. They got excited when they told me one of my eyes had worsen and the good news was that at least I have the same prescription for both eyes. Like cmon. Be better, do better.

They are thieves. Bought 4 boxes of contacts was charged 307.96.My Eyemed Ins covered 130.00.I…read morereturned 2 boxes and they wanted to only give me a 64.00 $ refund total for both boxes.​