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    Recommended Reviews - GotPrint

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    Reviews With Photos

    pick up
    Yesenia R.

    i love how i was able to order some business cards and pick up. The price was was good. and the quality was great. will be ordering more soon.

    Foam board came damaged.

    Horrible customer service takes days to respond and never replies back to follow up emails. My item came damaged, they mentioned they will start a claim with UPS. On that note, If there are delays please be communicative with your customers instead of ghosting them. I now have no choice but to file a claim with my credit card company. After reading other reviews apparently this is a common occurrence and the same issue. DO NOT use them for any services I REPEAT DO NOT use for any services. They're Horrible stay far away!

    Approved Proof - back. Everything looks straight and even here.

    So, I recently had THE WORST PRINTING EXPERIENCE EVER with GotPrint, and I want to share it in case it saves someone else the headache. I've been a graphic designer for 20 years, and this was hands down the worst printer I've ever used. I'm astounded. I chose manual processing specifically so a human would review my order. What I got back was completely crooked, misaligned, and nowhere close to the proof I had approved. Like, embarrassingly bad -- it looked like something went wrong in the actual print run, not just a "safe zone" issue. Naturally, I thought if I called, they'd see the mistake and make it right. Instead, I got Anna in customer service, who was sarcastic, dismissive, and basically told me it was my fault -- even though she admitted she couldn't see the proof or the final result herself. Zero empathy, zero accountability. Honestly, she sounded annoyed I even called. I ended up leaving a review on Trustpilot, and GotPrint's official response just made things worse. Here's what they said: "A proof we sent on 8/6 did state in the notes that there were text/artwork outside of the safe zone. A new file was received and a new proof was sent on 8/11 stating in the notes that there were elements past the safe zone, but the order was Approved to print by the account user. We went ahead and offered Store Credit to use towards a second try with all the elements moved inside the safe zone. That offer went to the account-holder. Feel free to contact our friendly Customer Service team to help on your next order. Thank you." Don't even get me started on their "our friendly Customer Service" bs comment - could they be anymore tone deaf? Or is this just more of them being snarky? Because it aint legit that's for sure! The real kicker? The "safe zone" issue they keep pointing to wasn't even the problem - I already accommodated for that in my design. My complaint was that THE ENTIRE JOB CAME OUT CROOKED and totally unlike the proof. But instead of acknowledging that, they doubled down on blaming me - as you can see above in their response to me - "there were elements past the safe zone" - again, not even the issue, and they just bypass their gross negligence. And instead of a refund (like Vistaprint or literally any decent printer would offer if a job went this sideways), they offered me store credit -- like I want to use their services again. Basically, "go spend MORE MONEY with us to fix the thing WE botched." I honestly thought GotPrint had a decent reputation, but after this nightmare and digging into other reviews, I see I was VERY wrong. Between the poor quality control, the rude/unhelpful service, and their refusal to actually stand behind their work, I'm beyond done. Just a heads up for anyone considering them -- save yourself the time, money, and frustration.

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    24 days ago

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    11 months ago

    Colors desaturated and washed out on my business cards they printed. Wouldn't use again.

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    Page 1 of 17

    Ask the Community - GotPrint

    Review Highlights - GotPrint

    I have used Got Print a number of times with excellent results on postcards and business cards, and no problems.

    Mentioned in 78 reviews

    Read more highlights

    Color Images Copy & Print

    Color Images Copy & Print

    (1.1k reviews)

    A great local print shop that was able to quickly turn around our custom print job. The initial…read morecontact was promptly replied to and they made it easy to send them what we needed to print in short order. They beat their quoted turnaround time and we were very satisfied with the print quality and super fast turnaround. It's no wonder this shop has survived while many of the ones that used to exist in the area, are long gone. Would definitely come here again for any print needs and you should as well.

    Maybe they are good for larger printing jobs but for making copies of pictures, your better off…read moregoing elsewhere. Like, anywhere. I had YELP send out quote requests for a simple task. I just need 2 copies made from an original photo. Thats all. Color Images replies saying it was $5 and can be done while I wait. I replied to confirm and they said it was easy and to come on down. So I send my husband in the following day to drop off the picture. After dropping it off he calls me back and tells me how rude the guy at the counter was to him and just how complicated he made a simple task seem. He said the guy acted like it was just a huge inconvenience, asking several questions for what should be simple and self explanatory and complaining that they normally do larger jobs , blah blah blah. At the end of the day I hadn't heard back from them as promised to let me know it was ready. I was already on a time crunch, because I intended this picture as a gift to someone who was visiting so I stopped by to see if it was finished (4pm, drop off was 9am) and the guy said "Oh, I forgot, let me warm up the machine". About 10 min later I have the copies. Now remember, I specifically asked for a color print of a glossy photo and they specifically responded that they can provide this. What I got was AWFUL. It was a morphed, discolored, paper copy. Common sense dictates that if someone asks for a copy of a glossy photo then theyd get a glossy photo in return. Its was so terrible. I think he even tried to balance the color, which made it worse...... The original photo was taken is soft lighting but it came out like it was red..... I dont even know how to explain it other than it was absolute garbage. Like I said, maybe they do good work on large print jobs but this place had no business reaching out to me when I was specific about what I was looking for AND the guy who is at the service desk is rude and unprofessional. I dont care about the measly $5. I care that my time was wasted and that both my husband and I were treated poorly. Oh, and I had to ask for my card back because he didnt return it at the end of the task and yes, he forgot because he sent me on my way before giving it back. I drove straight to CVS and printed out a perfect glossy duplicate for under $1.00, self service, took 3 minutes, the picture wasnt damaged or bent like I had feared which is why I did not go in the first place and no drama.

    Coastal Printworks - Check out our awesome tour shirts from Coastal Printworks. It's been a busy year!

    Coastal Printworks

    (24 reviews)

    Sun Valley

    Let me first start by saying that Peggy is absolutely incredible! Her and the people over at…read morecoastal works are not only very accommodating but very timely. I called them for the first time ever with only three days before my album release party asking them to prepare 12 T-shirts for the release and they made it happen somehow. Her and the people over at coastal works are not only very accommodating but very timely. I called them for the first time ever with only three days before my album release party asking them to prepare 12 T-shirts for the release and they made it happen somehow.Everyone loved the tshirts and it's safe to say I won't be going through any other company for these needs. Coastal Printworks is where it's AT!! Thank you guys again. -Steven "Eleaze" Eleazer

    This place is amazing. I've worked with a lot of screen printing places over the years due to work…read morein educational theatre, and this place has been one of the best to work with. I recently called last minute to see about placing an order. I had been tasked with getting a limited number of shirts printed super last minute (something most places wouldn't even consider), but the owner Bob was kind and gave me a more than reasonable quote. They had my order ready the next day! And then when I called them back about placing another last minute order of a few more shirts, they had no problem with it at all. I spoke with several people when I went to pick up my order and all were very kind and helpful. Love this place! Definitely will be using them again in the future.

    GotPrint - copyshops - Updated May 2026

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