HORRENDOUS experience. Do not waste your time enrolling your child in this "swim school."…read more The communication and professionalism from the staff were extremely poor. My son, who is autistic and nonverbal, was placed into a class with three other students after I was specifically directed to enroll and pay for that class. After just ONE session, I was then told he was "not fit" for the class. Jody, the woman who answers the phone even admitted that many parents are having issues understanding the class descriptions on their website. Despite that, when I asked for a full refund due to being placed in the wrong class based on THEIR guidance, I was refused one. Instead, I was told that because they "couldn't fill his spot" for the current week's session (classes are on Wednesdays), they "had to" charge me anyway. Completely unacceptable, especially for a business working with children and families who need clear guidance and support. DO NOT book with these people.

I don't know how this swim program is even in existence. If I could give negative stars I would. To…read morebegin, the communication is awful and nonexistent at times. Theres been 4 times where a class has been cancelled and no notification is given. I along with other parents have shown up for class and no instructor is there. When Ive emailed or called about this I receive no response from anyone. Secondly and most importantly. There is NO second instructor or lifeguard. That means that you have to watch your child like a hawk because the instructor teaching the class is responsible for individually teaching the students while watching the other students they are not working with. I brought my younger child with me for a class prior to the older child's class and was not able to watch my older child in the pool while I was changing my little one. My older child in the pool fell off the step and was struggling to stay afloat. My child swallowed water and had to be seen later at urgent care because she was having high fevers. The instructor didn't notice because he was busy with another student. When I spoke to the owner about this incident I was not offered an apology, concern for my child, or even a solution. The owners of this swim program should be ashamed of themselves and their disregard for children's safety. I wouldn't recommend this program to anyone I know. Save your money and your time and go elsewhere!

My son loves this school! He loves Mannie and is always excited when it's time to go swimming! They…read moredo their best to accommodate schedules and work with you to find the best teacher for what your child needs!

From the owner: We offer private swim lessons at 25+ locations throughout New Jersey. All our pools are heated for…read moreyour comfort, and we offer open enrollment so you can join anytime!! Our instructors are highly experienced certified lifeguards.

I took a course with Bret this past summer and it was great! The instructor was professional and…read moreknowledgeable. They were there every step of the way to make sure that I understood the content and was able to perform the required skills. It was a fun learning experience and I would highly recommend this course.

Mat and his team are highly professional. They guided me every step of the way. They are very…read moreresponsive to phone calls and texts. The best class I've taken in a long time!

I've been taking my two boys to HV Swim for 3 years, and while before it was a bit hard for them to…read moreget in a lot of practice because of class sizes, this year at Gold's Gym having 3 kids per class, it's made a world of a difference. With just one class down, I'm writing this review with 5 stars because they've done more in the first class in 30 minutes than they have in years past combined, so thank you to HV Swim but also to instructor Richard. My one boy was always so scared of the water, and I've had to request credits because he never went in. Now, he not only stayed there, but swam by himself for the first time ever, was happy about it, and can't wait to go back- he just needed the right motivation. My other son is a fish and was given the right encouragement to do it on his own and swam laps, with a safe eye watching him. I've never felt better about HV Swim, and definitely recommend their lessons!

I would not recommend this place for your kids. Poor customer service, they never answer emails…read more Once u sign up and pay your money they treat you like if they are giving you the service for free. They pulled my daughter out of the pool after the instructor stated she could handle and it was a make up class they we paid for. Totally embarrased my 5 year old which she carries around till this day stating at family dinners how she got thrown out of the pool. Way to go hudson valley swim. No 5 year old should have to go through that. Waited 2 weeks to contact us to try and make amends which at that point is a no go. We talking about a half hr and just common courtesy here. I suggest take your kids else where we work hard for our money and no child should be treated this way. I could make a bigger deal about this and go to the state and owners of golds gym and let them in on what type of organization this is. So in a word stay away there are cheaper and better options around this area. Funny how they only respond to negative reviews. Again we are talking about 30min. Time i didnt show up un annouced thats was out scheduled time. I did not know there was new classes. No one ever responded to my emails. But again this is a paid service i pay for this this is not free at the end of the day the customer is correct when they are paying. You do not embarass a 5 year old. I was very polite and not rude about the situation my daughter is the one that was most hurt. But several paragraphs about the situation from hudson valley swim high road taken by a business

signed our 4 yr old daughter up two months ago and she is LOVING it. Instructor is great and when…read moreemergency comes up, they are more than happy to help and reschedule to help, if possible (and within reasons). We love it here and can definitely recommend it to new swimmers!!

Great instructors that have helped my daughter gain confidence in the water. The owners are very…read morefriendly and always quickly respond to my emails and/or text messages. I especially like the 1:2 instructor to student ratio. I feel this kind of attention allows her to receive more quality instruction than if she were in a larger class size in another location.

The golf course here is a gem. The layout is visually stunning, and the course itself will provide…read morequite a challenge. This is a shotmaker's course - hit your spots or you will be in trouble! There is a well-stocked pro shop and a restaurant with views of the 9th and 18th through a large bay window. Across the street is a huge pool with water slides (and lifeguards), a terrific snack shop, adult drinks and everything else the vacationing family might want or need. And a bit further up the hill is a huge playground, as well as a beach volleyball court. So if you are staying at the Lodge or the Pines, the sports complex has everything to enjoy a fun day outdoors.

I've been coming to the pool and spa for a couple of years now. This is a beautiful pool, gym,…read moresteam room and hot tub. There is a snack bar that is open sometimes. It has a great - and I mean great and friendly staff!! This should be a 5 star facility. It is. But....its just not clean enough. The pool area has had the same dirty band aide I've seen for a few weeks. The bathrooms are dirty with hair in the sinks. There are food crumbs and dirt. It's disappointing because this is gorgeous. I just feel dirty leaving here. I will keep an eye on it and if the facility cleans itself up I'll increase my stars

Love the tennis facility, the tennis teaching staff, and community. Great place for families.read more

Be careful not to fall for the hard sales pitch for a tennis membership. I tried to rent a tennis…read morecourt for one hour in order to try out the courts. I was told I had to join in order to reserve the court. The courts were horrible and there was a clinic for young children going on so the noise was outrageous. It was a painful experience to play there. The desk was too busy on my way out and I forgot to end my membership. I had it on automatic pay. I called eventually and was told I had to write and email in order to cancel. I did so, and now I receive another monthly charge. I know I was stupid in signing up in the first place. Just know that this is not a place to play tennis and that there is a hard sales pitch to join.

We have both of our children enrolled (5 and 3). Our five year old is in private classes and our 3…read moreyear old is in a group class. The kids are making incredible progress in the pool. They have a wonderful time and look forward to each lesson. I can't recommend this safe, friendly and knowledgeable school enough. Our daughter's private instructor, John is just incredible. First, she has the same instructor each lesson. He has formed such a bond with her. She trusts him and really has a wonderful smile on her face the whole time (even after coughing a little from the water). Her confidence and skills are growing day by day. The group classes are also stellar. Don't be turned off by the "group" part. The ratio is kept down to 3 to 1 and each kid gets plenty of solo instruction. They are given appropriate breaks and then it back out with an instructor to learn more. Our son has a warm smile on his face the entire time. His skills have grown leaps and bounds. If you're looking for classes for your kids this school is definitely worth taking a look at. At first we thought it was a little expensive (and compared with schools like 'The Connection" it is, but the results are completely worth it. They run a safe, friendly and fun school all while being focused on developing real skills.

The best aquatic place for kids! My kids are 2.5 and 3.4 years old. We took them to different…read moreswim lessons in other places but they have made the most progress in this one. The instructors are amazing and they take away their fears immediately! We love it. Thank you guys!!

My 2 kids have been taking lessons here for a year and a half. We didn't have to deal with the…read morecrazy wait times to get a spot like at other swimming lessons sites in Westchester. Scheduling has been easy and much more flexible than other places (we've had to switch time slots several times due to our own scheduling issues). We have had great experiences with all the teachers we've had. The kids love that the water is warm! Definitely recommend.

Marissa and Hannah are my go to instructors. They are very professional and they care for my…read morechild's progress. My child sometimes needs the firm lessons, but with that, they both show my child so much love. At first, I was a bit hesitant with my child's bilingual challenges but they were able to combat any challenges with communication either by having me present or with little communication they were able to get by because they care. The school in general has improved in a positive way and staff is friendly outside of instructors. There are lockers for males, females, and family. Upstairs you will find four individual pools with instructors teaching different levels. On the main floor you will find a section for infants to play, screens for your child to watch tv if they are not in class, and a screen to watch your child via monitor incase you'd prefer they are not nervous and can focus without the parents/guardians presence. You have to find the instructor that can work for your child's needs. If they move up a level you then have to see if the same instructor can accommodate your schedule being that if your child moves up a level that means you need to find what times and days that instructor is teaching. The good thing is that staff does their best to accommodate your child's since a child/parent may prefer one instructor over another.