I was a visitor to the area, but was in need of a good body shop. Someone had highly recommended…read moreHolz, so I gave it a try. I was initially impressed with the beautiful new body shop facility. I was met by the manager, Dave, who was friendly and very attentive to my needs. I felt very comfortable with estimate I received and relieved that Holz would be doing the body work on my car. Wow! They did an incredible job. I really can't say enough about them. Plus, they cleaned and vacuumed my car. Excellent work!!! Kudos to Dave and his entire crew!

I had Holz motors do the repair work on my 2013 Hyundai and they did an excellent job. Courteous…read moreservice, free loaner, clean facility. I would highly recommend.

My wife and I were referred to Hiller Ford to deal with a complex electrical/sensor problem we were…read moreexperiencing on our 2017 Lincoln MKC. Hiller Ford diagnosed and fixed the problem that had vexxed 3 other places. They were prompt, pleasant, and made us feel extremely well served. We would definitely have future tricky Ford repairs performed there anytime. Highly recommended.

False Advertising, listings online will NOT be the price when you walk through the door. 20% mark…read moreups. Very rude, unprofessional and generally speaking not much knowledge when it comes to staff. Waste of time. Avoid this dealership, they will scam you for as much as possible. Sorry !

Ordered parts March 2026 for our 2020 Ionic. Price and shipping prices were competitive and…read morereasonable. Checked the parts with our VIN number and the order went through smoothly. Warned of a 3-5 day delay on delivery and estimate right on time. Received the correct parts and we completed our DIY project. VERY HAPPY with our parts order and shipping. THANK YOU. from Albuquerque, NM.

Continually disappointed by the service experience at this Hyundai dealership…read more I have taken my vehicle in multiple times for oil consumption issues and their lack of attention to this critical matter is truly heartbreaking. My car has been in the shop multiple times while they replace this gasket or that seal, while they keep kicking the can down the road where I will be outside the warranty period. No loaner cars available means every time I take it in, I'm out a couple hundred dollars for a rental only adds more insult to an already lousy experience. If you go here, be warned.

Saw a vehicle i was interested in at Alpha Motors through carfax. Drove over an hour to try out. It…read moreseemed like a terrific deal and it was. We bought a 2016 Chrysler Town and Country. 44000 miles. Its a family owned business with small town friendliness. No high pressure sales! They aim to please! Im really happy with our purchase. I feel i got a terrific deal! I would recomend them.

Moving across the country from San Diego, CA to MKE, Wisconsin for grad school during a global…read morepandemic is daunting enough...researching and purchasing a used car in a completely foreign state with no prior connections, family or knowledge of "real weather" is downright terrifying. After traversing across greater Milwaukee and visiting a multitude of dealerships with less than ideal experiences, I have truly found both a "car home" away from home and quite honestly a family in Alpha Motors, New Berlin. While the cozy, clean, and welcoming dealership itself is the quintessential representation of a proud family-owned business, Yanni and his team are world-class when it comes to their detailed knowledge about cars and passionate commitments to customer service. Yanni literally spent HOURS on the phone with me over the course of a week as we went over each and every single detail and feature I was looking for in a used car. I felt as if I was talking to a mechanical engineer, sales manager, fellow customer, car enthusiast, and friend all in one. He supported me both in my personal research/opinions yet extended so much insight, experience, and knowledge that truly made me feel like a confident and informed consumer. Alpha Motors strives to uphold their strong family values not only within their business, but within their customer service and relationships; they genuinely function on the model of finding the best car for YOU and build relationships with their customers as if they were selling a car to one of their own. THANK YOU so much Alpha Motors! You have a lifelong customer, fan, and friend, and had we not been observing social distancing, I would've given your team both a handshake and a hug :)

DO NOT BUY A CAR FROM WILDE! I've purchased my last 3 cars…read morefrom Wilde over the last 15 years. But regretfully the once good service department has gone down hill to the point where they are overcharging for work performed. There service department is no longer to be trusted. On two occasions I confronted there service tech and had I not been knowledgeable.... the manager would not have apologized and took hundreds off the bill. I have hoping to buy a 4th vehicle from them but I have lost all respect for this dealership!

When I purchased a new Toyota Tundra, I was offered an extended warranty for $7,000. I was told…read morethat it covered everything and that it was a Toyota warranty. However, now the moonroof sunshade has come loose from its clips due to what appears to be a factory defect, and the extended warranty they sold me does not cover it. They are now trying to charge me $3,900 for the repair. In addition, the warranty they sold me is not actually from Toyota, but from a third-party company. Be careful, because this is misleading and reflects poor customer service.

Purchased a used Chevy Tahoe from this location and they didn't tell me there was over $25,000…read moreworth of work that needed to be done on the vehicle and it wasn't passing emissions when it was sold to me. How can a dealership in Waukesha County get away with that? Waukesha County requires all vehicles to pass emissions if you are a resident... yet they can sell you a vehicle that doesn't pass emissions? That's so backwards! I spoke with the General Manager and he just didn't care to resolve or find a solution or even have an answer for the unethical business that is a total clown show that he's running.

UPDATE as of 7/16/2019:…read more Well, I decided to give Boucher 1 more chance after my previous very poor experience with my 2017 GMC Sierra. I revised the review to 3 stars, after the dealership saw the review and took care of the issue shortly after. Only after the review came out did a resolution finally come about, however I will say that it was handled professionally and I had no complaints after. Fast forward to last week: I took my Sierra back in to Boucher, not only because they are less than 10 minutes from my house, but also because I decided I would give them another chance for a warranty issue that arose on my truck. I had been going to another dealership prior to this, driving 30 minutes away for any of my service needs. I regret to say that I am going to continue driving to another dealer as far away from Boucher as I possibly can and I can say with confidence that I will never buy a vehicle from them and will advise anyone that asks about them to do the same. My Sierra started experiencing the classic 8 speed transmission torque converter shudder at 35k miles, explained in TSB 18-NA-355which was recently released by GM for this EXACT issue that has been plaguing these 8 speed transmissions since 2016. I explained to the service advisor what was going on and they got the truck in the following day for inspection. I also had a recent open recall for the electronic brake control module that needed to be reprogrammed. I got a phone call stating that the service tech test drove the vehicle and stated it was tire related and recommended road force balancing and/or tire replacement. Mind you, my original issue with Boucher and the service manager stems back to these tires, when THEY road force balanced them and replaced them originally. The service bulletin states that any vehicle equipped with the 8 speed transmission that experiences shuddering is covered for this fix and GM no longer requires a picoscope test for TCC shudder verification. Not only would they not perform the new Mobil 1 Transmission fluid flush based off of the TSB I referenced to the service advisor, but they did not even fix the brake recall issue while the truck was in the shop! I found this out when the other dealer informed me that the recall was still open and had not been done. Strike 3. I picked the truck up, took it to a Holz dealership and had it back in my garage the same day. I gave the service writer a vague, but brief description of what was going on, because I wanted them to diagnose it. It was properly diagnosed by the tech there, the transmission fluid was flushed and replaced according to the referenced TSB on my copy of the service report, and the recall was complete. The truck is fixed, and I actually like the 8 speed now! This TSB is the real deal fix finally! Why couldn't it be that easy? Apparently I have to diagnose issues with my vehicle, since the Boucher team can't seem to figure out GM TSB's! Also, letting a vehicle leave with an open recall on the brake system is just absolutely awful practice and complete lack of care. I passed this information along via phone to another service writer at Boucher last week. No surprise, there has been no response. They are absolutely, by far the worst dealership in the state, and I am confident in that.

We have been buying cars from the Enterprise system for almost 20 years...and have found it to be…read morethe absolute best for purchasing vehicles. We are about the easiest sale any dealership could make, as we always know what we want (Toyota), and what to expect. However, this dealership exceeded our expectations (which were good when we came through the door already). Chris Eckart was professional but friendly, easy going but timely, prompt but very flexible. All of the team was attentive to our needs, from management down and almost clairvoyant whenever we encountered additional requirements for the purchase. Management and finance was handled with grace and style. Some of the "Best" explanations regarding warranty and purchase requirements were given by the group. It may be awhile before we go back, because the cars are that good. However, we'll be back!

We had been shopping for a used mid-sized SUV type vehicle and, at the time, not knowing exactly…read morewhich make/model we wanted, were basically exploring and decided to stop into Enterprise Car Sales, based on a friend's good experience there. Once there, we were met by Acct. Exec. Sarah DePover. She showed us two cars she thought we might like and was very informative about each of the vehicles. She then encouraged us to take test drives of each, which we did. There are not a lot of used cars to chose from at this location, but Enterprise has stores all around the country and for a fee, one can have a vehicle shipped/driven in. We also became aware that one can basically "shop" for all Enterprise used cars on sale by way of their website, which will show all the vehicles they have for sale around the country. We accessed and perused the website after visiting the car lot and found the website very user friendly. We honestly can't say enough about how professional and knowledgeable Sarah was. She knows a lot about cars and is a true ambassador and asset for Enterprise, but it is her service oriented, upbeat, personable demeanor that makes us wish we could have found and bought our "dream car" from her.

I recently took my 2021 Audi SQ5 to Audi Milwaukee after receiving a mail coupon advertising an…read more$89.95 oil change. When I scheduled the appointment, I specifically mentioned the coupon and was told to bring it with me for the appointment. When I arrived, the service manager reviewed the coupon and informed me that the cost would be higher because my SQ5 has a larger engine than what the coupon covered. I expected to pay a little extra for additional oil, which seemed reasonable. However, I was then told that a standard oil change normally costs $350, which struck me as excessive. After some back-and-forth, I ultimately paid approximately $170--almost double the advertised coupon price. The bigger issue came when I was advised that my upcoming 40,000-mile service would cost around $1,900. The service included an oil change, six spark plugs, an air filter, and lubricating the moonroof. That price seemed outrageous, so I contacted several other Audi dealerships for comparison. The quotes I received from other dealers for the same service were generally in the $600 to $700 range. Charging nearly three times what other Audi dealerships charge for essentially the same work feels like price gouging. The service advisor I worked with was very friendly and professional, and the service manager was courteous as well. Unfortunately, the pricing practices left a very negative impression. If a dealership sends out promotional coupons, they should clearly disclose any exclusions upfront and honor the advertised pricing whenever possible. Because of this experience, I will not be returning with any of my vehicles

Our experience with Audi service has been nothing short of infuriating. After a rainstorm, our…read morevehicle failed to start while we were temporarily staying with family in Wisconsin during a cross‑country move. Audi Milwaukee diagnosed severe water intrusion from the sunroof/moonroof drains, which leaked into the comfort control module and corroded the electronics -- an $8,000 failure. We were shocked to learn that these drains require servicing every two years. In eight years of ownership, Audi Minneapolis never once mentioned this maintenance requirement, despite multiple service visits, including February 2026 and November 2024. Not a single warning. Not a single recommendation. Not the permanent fix. Nothing. This isn't an obscure issue -- it's a documented Audi problem, covered under an extended warranty and addressed in a Technical Service Bulletin. Audi has known about this defect for years. Their service department had multiple opportunities to prevent a catastrophic failure and simply didn't bother. Because of this negligence, we are stranded in Wisconsin, living out of a rental property, with our move to California on hold. Our only vehicle is inoperable due to a known issue Audi acknowledged but failed to proactively address. The disruption to our lives has been significant, costly, and completely avoidable. Audi's lack of transparency and failure to act on a known defect is unacceptable. We expected better -- and Audi delivered the opposite.