I use this team for any plaster work on my house. Extremely professional and quality work. My house…read moreis old, nothing is straight or square and this team always leaves every job looking amazing. Their pricing is very fair and competitive. Of all the contractors I've had in my home these guys are the greatest value. They've redone my plaster ceilings throughout the house, kitchen and a bedroom renovation.

Very satisfied. They were able to do the job within a few days of my initial call. They arrived on…read moretime, did a great job, and left the floor cleaner than they found it. And, of course, my ceiling looks great.

1 -- Lost fastener, improper reassembly, higher power bills, and poor follow-through…read more I contracted Philbrick Inc. Heating & Cooling for routine cleaning and maintenance on a system I purchased from them for approximately $8,000, and for which I've paid hundreds more over the years for service. The technician who performed the service lost a manufacturer-specific fastener and reassembled the enclosure improperly. One corner of the cover was left with about a 1/2-inch gap, which allowed a significant amount of cooled air to escape into my attic throughout the hottest part of the summer, increasing my electric bill. I discovered the problem months later while replacing the filter. I called Philbrick the next day and requested they correct their mistake. It took approximately four days to get a technician on site. He confirmed a fastener was indeed missing and attempted to fabricate a substitute. Lacking the right part and skill for that task, he ended up taping the corner of the door--a stopgap that still leaked air. He said he would try to scavenge the correct fastener from an old unit back at their facility and "take care of it." Instead, I was told I owed roughly $100 for this visit, despite the issue originating with their prior service. After multiple calls, I spoke briefly with the owner, who said he would investigate and get back to me. He never did, the service call was in June. About two weeks later when I called for an update, the receptionist told me the charge had been waived and she'd leave a message with he owner, but no one has ever followed up about the missing fastener or the energy loss. Today, I went into the attic myself with a flashlight, mirror, and magnet. In about 30 minutes I located the original fastener inside the unit and repaired the enclosure properly. I should not have had to do this. Based on this experience--poor workmanship, delay in response, an inadequate temporary fix, an attempted charge for their error, and no meaningful follow-through--I cannot recommend Philbrick Inc. Heating & Cooling.

It was another terrible way to wake up. My rental property tenant texted to tell me the pilot…read morelight had gone out on the gas hot water. Neither he nor Virginia Natural Gas could get it lit. VNG told him that I needed a plumber. The technician also gave his general assessment of what he thought was the problem. It wasn't a surprise to learn that my regular plumber didn't do gas appliances since they require additional certification & equipment. He referred me to someone who referred me to someone else. I checked the Yelp reviews for that plumber & Philbrick, the plumbing company used by the restoration company that has done work for me. Philbrick had good reviews. The other had bad. Thank you Yelp! Calling Philbrick I expected a wait for service. Their customer service person put me on hold then returned to the line with great news. They had someone in the area & could come right away. Amazing! My tenant was home so I hoped to handle my end over the phone. The technician called on the way to the property and we discussed the problem. He finished getting the pilot light lit in record time & called me from the house. When that particular pilot light is lit there is a button you have to hold in for a specific amount of time. He had instructed my tenant on what had to be done. Both the trip charge & the charge for starting the pilot light were extremely reasonable. We handled the transaction over the phone with a credit card & the receipt was emailed to me. Randy, the technician was extremely nice and answered all my questions regarding the age & normal life span of the appliance. I also questioned the life span of electric hot water heaters, which I have in my main residence. I've had a hot water heater flood before. So I wanted to avoid that at both properties. When I thanked him for the prompt response he told me that he had been rerouted to me. His next call had been sent to another technician. That's the perfect way to handle "In Home" scheduling by a repair center. This company receives my highest recommendation. Thank you for making what started as a really bad day not bad at all. I didn't even lose my morning coffee hour(s) because of the conveniences they offered.

Who needs Angie's List when you can have YELP for free. We returned home from vacation to a very…read morecold house late on a Saturday evening. I let my fingers do some walking on the YELP pages and found JT Mechanicals to be well reviewed. Thank you Lance and Mary R. for making my decision easier. I left a message on Sunday hoping for a call back Monday morning but no....I got a call back within 2 minutes. I assured Jeff that we had a toasty fireplace and an electric blanket, we can wait until Monday am. He was punctual and came with very cute booties to cover his shoes. Jeff verified that my husband had done all the resets listed on the furnace properly and that we needed a new logic board, ugh. He then drove to the Trane Parts Store, brought it back and installed it. We felt that the service and labor charges were on par with what we expected. Quick reply, fast service, punctual, neat and clean, fair price. What more could you want? His truck says Heating/Cooling/Plumbing.

I have on three separate occasions tried to get a quote for a new system from JT Mechanical. Have…read moretalked to the boss/owner who shared he was setting up his best sales guy and would give me a time. I've reached out 3 times to try and get the appointment lined up with no joy. Have worked with them twice in the past with good results. Have no idea why they won't get bk to me, but if this is how it is before a large purchase i fear the worst if i made one and there was an issue.

0 star I do not recommend contacting this individual. I had…read morea poor experience with their services. After completing the work on my house, I noticed several issues and attempted to reach out multiple times to address them. Despite leaving several messages, I received no response. When I finally reached him after hours, he raised his voice and made the conversation uncomfortable. Based on this experience, I would not work with him again.

Excellent, reliable and trustworthy! I highly recommend this company to anyone needing home repairs.read more

Great customer service, not in the business for the money for sure...I felt appreciated and cared…read morefor, highly recommended

We had a leak in our bathroom in the wall behind the vanity. Another company quoted us a price of…read morealmost $700 to repair the leak without repairing the wall they would have to take out and other companies said it would be several days before they could come out for the estimate. Ashlee at Home Care replied to my quote request quickly and maintained prompt and proactive contact throughout the process. She came out the next day with her plumber for the estimate, which was charged by the hour and much cheaper than I was expecting, and scheduled the service for two days later. The job was more involved than he initially thought and took longer than planned, but Moises kept us informed of what he was doing during the repair and cleaned up afterwards. Ashlee was a dream to work with and we look forward to using her company again.

I don't think many of us plan for a roof replacement. I wasn't planning on having to have my roof…read morereplaced this year. I had someone come out as I was looking at having gutters replaced. The one I talked to about gutters showed me photos and some of the shingles had a hole in them and said I should have a roof inspection conducted. After that, I turned to Yelp to look for companies to have a roof inspection completed. There were several to choose from, and I had a few come out to look at the roof. Inspectors from two different companies were supposed to come out the following day. The first one was a no show, but Cleus Staple from Revamp Exteriors came out at the scheduled time. This visit occurred on July 13, 2025. We stated outside to look over the roof. He was thorough in checking out the roof. He confirmed the same thing the gutter representative told me. He also went into more detail and showed dips and such in the shingles too. We came inside and he went up into the attic to check out the roof from that angle. Apparently, some of the drilling for the solar panels I had gotten a few years back made a hole into the attic from the drilling of the solar panels. After that, we sat down so he could go over the product that would be used for rebuilding the roof, as well as changes in the building codes as the roof that was currently on there was over 20 years old. The old shingles were a three-layer design, while the newer version is a five-layer design. There was a waterproofing barrier as a part of it, as well as the roof would be resistant up to 130 mph winds too. He was able to answer every question I had asked, and he was up front and honest about everything. After going through everything, and based on this experience, I decided to pull the trigger and go with them to do the roof replacement. We got to choose from a variety of colors too. They do have financing available through Service Finance Company. They did tell me that it would be over a three-day period. The first day would be getting the solar panels down in preparation for install. The second day was the roof install, and the final day was getting the solar panels back up and running. After getting things settled, the roof replacement was scheduled to begin on July 23, 2025. A few days later, they were able to move up the start date to July 22nd due to better weather conditions. The first day was pretty easy. It was just getting the solar panels down. All of the solar panel work was done by Solar Unlimited. The next day was getting the new roof installed. It was a noisy day, but it really didn't affect me working from home as usual. I did come out a few times to see how things were going, and I was glad I was not the one doing it. It looked really good after everything was completed. It took about 9-10 hours total. The following day, Solar Unlimited came back to re-install the solar panels. The morning after the solar panels were put back up, John from Revamp Exteriors came over to do a final inspection after everything was completed. There were no issues, and he shared those pictures with me, which he said I can use them. Overall, this was an excellent experience with Revamp Exteriors. They were quick to respond to all my questions, and they were able to give me everything I need to submit for a homeowner's insurance discount for a new roof date. Although the cost can shock you, it will be great in the long run since it's considered a 50-year roof. In the future, I may need to look at having the vinyl siding replaced at a later time, and I will definitely turn here first when that time comes. If you are looking at having some home renovations completed, you need to give Revamp Exteriors a call. You won't regret it.

Scheduled an appointment for an estimate on my project. They never showed. No call, nothing…read more Disappointed cause I heard good things about them. Oh well!

I'm a recent hire at McKown and was let go after a month due to "punctuality" I was told,…read moreapparently because I was 18 minutes late on a single workday 4 days previously. Other employees that have more tenure, were late or missed entire days more than once in that month. I was told management is doing Cocaine and the crew is smoking weed on job sites when there is a *company--no smoking" policy. But I was let go, due to being 18 minutes late one day, and I also have years more experience than the entire crew combined. So this is my honest review of McKown as an employer. They provide great service to customers, believe that, but if you want to work at McKown, be cautious of a heightened political business environment, and a lot of gossip and backstabbing from my honest observations. I come from a family of General Contractors and business owners, and this seemed very shady to me. I was blindsided. It feels hypocritical and two-faced, but business is business. I shook hands and walked away without disgruntlement, but if you hold me accountable for that reason, then please don't make me the only man with the finger pointed in his face when there are greater offenses being committed. That is all I'm saying really. Great company, just somewhat dysfunctional, and way too political and fickle. Also, they are not BBB accredited and I cannot find a contractors license anywhere online.

Great job and good customer service. Recommended for soft wash and more. Easy to schedule.read more

They don't offer any transparency with their prices. You unfortunately find out the hard way when…read morethey send you the bill. On top of that, they also charge a fee for credit cards that they don't mention ahead of time!!!

I can't say enough good things about this company! Our ac went out for our son and the dogs on the…read morehottest day of the year while we were out of town and they responded so quickly! I always recommend them to anyone needing hvac work because they are so honest, efficient, and hardworking. I can always count on them. I CANNOT thank you enough!!