They have done both my siding and replaced my front door. I was very happy with both services…read more They had to replace the lock on my front door because of didnt feel secure with the initial lock. Chance and AJ did an excellent job. I really enjoyed working with Chance, he was very conscientious in the work he did replacing my lock. I felt like my concerns were heard!! Thank you.

Honor your 1/2 off of materials, senior discount and refund down payment's…read more We were not refunded our deposit because I called the wrong number.

I found out about Thompson Creek Window Company through a mailer that I received in January 2020…read more I was already in the process of looking to replace the windows at my home since I could feel the cold air coming in from outside during the winter. They were long overdue to be replaced. After contacting them at the number on the flyer, they scheduled an in person appointment to go over the product and pricing. This appointment was at the end of January, before the Covid pandemic began. The factory consultant that came for this visit was Danya Rosales. The beginning of the consultation was fairly standard. She asked about what we were looking to do, what type of budget, etc. The focus would be totally on windows. She would then take initial measurements for the windows in the house. There were only 8 windows. Next, we learned more about their window product. They only have one kind of window, so you don't have to look through all different kinds to choose one. We would watch a short video about the company while she went out to bring in one of their windows. The window that they have was actually a pretty good window, with some security features in it as well. After looking over the window and being able to test it out, it would be time for the sales pitch. There would be talk about comparisons between windows from them and other places. Their windows are manufactured in their own warehouse and comes with a 50 year warranty, even for the screens too. The initial cost that is given is their one year price guarantee, but it will likely not be the lowest price overall. After going back and forth for a while in negotiations and trying to have the best rate possible, I was able to get it for about 35% less than the original quote. They offer financing options through GreenSky. In this process, I never felt pressured to have to purchase anything. In the following week or so, they would bring someone out to the actual measurements since all is custom made at their factory. Fast forward to the end of February. On the last week of February, it was time for the window replacement to take place. The project manager, as well as the ones doing the window replacement arrived around 8 am as expected. The installers really well with having ground coverings and keeping things clean inside the house when taking out the old windows and putting in the new ones. I think one of the installers was new to doing windows just based on what I observed. In general, they did a pretty good job with the windows. They went overboard though with the caulk. They finished the project around 3 pm that afternoon. After everything was done, we did look back over everything over the following few days. The biggest thing was the sloppy job with overuse of caulk. I did let the company know. They would send another team out in April to fix the issues. The only after issue that I had after the the initial work was done had to do with payment. I originally pre-qualified for the GreenSky credit, but I ended up going another route with a zero interest offer. However, that same day, even after talking with the project coordinator, Amanda Esteme, they charged the GreenSky account. This was not Amanda's fault. With having some issues still left to resolve at the time, she said don't worry about payment until that part is done. However, their finance department held the GreenSky account hostage with the payment until they were paid in an alternate way. I had to do a formal dispute with GreenSky as well due to this. I feel like in this scenario, the finance department didn't care about me as a customer; all they wanted was the money regardless. They made me feel like I was trying to stiff them on the payment, which was not the case at all. It did get all sorted out in the end, but it almost lost my ability for the zero interest offer I had elsewhere because of putting the charge on the GreenSky account. The overall experience with Thompson Creek was great. The windows are still working well today and haven't had any issues to contend with them. The finance department issue is the only reason they didn't get a full 5 stars. I would still recommend checking them out if you are in the market for windows.

Thompon Creek Window Company has substandard installations. The project was initially installed…read morewith incorrect paneling, caulking was cracking and had to later be redone, and patio door was installed with missing parts. It took them 4 different dates to complete an installation that was scheduled and promised to complete in December 2025. The project was not completed until Feb 6, 2026. Do not use! I asked for compensation and reduction of cost, I was offered $500 after requesting to speak with a manager for 1 month and a half. I took off 4 days of work. There were 3 different issues that should have decreased costs by at least $200/each and I requested $1000. WARNING- THEY WILL BREACH THE CONTRACT AND OVERCHARGE FOR A SUBSTANARD INSTALLATION.

Tommy and James came to my home today to replace two windows. They were both extremely…read moreprofessional, when they first entered my home they both donned booties without being asked. They went back and forth to their truck several time and each time they removed the booties at my door then put them back in when they re-entered, I very much appreciated them doing this as I do not wear outside shoes in my home. They were both very polite and answered all questions asked. After installation was complete I was provided with a tutorial to ensure I understood the window's full operating mechanisms. I am very happy with the windows as well as the over all customer service. I would be remiss if I did not mention that the sale person was also pleasant to work with and offered to remove his shoes upon entering, I believe his name was Jeff.

After signing a contract with Mr. Rogers Windows, my husband and I found ourselves in an…read moreunimaginable situation. Before they even took official measurements, we discovered major electrical issues in our home that were so dangerous they nearly caused a house fire at 2 a.m. on a Sunday night -- June 30th. Because of this, we have no choice but to sell our home for the safety of our family. Our house has turned out to have multiple hidden dangers -- bad plumbing, a failing roof, poor doors and windows, and now electrical work that was not up to code. My husband is an active duty military member, and we trusted Mr. Rogers Windows because they claim to be a "military-friendly" company. But when we explained our urgent situation and asked to cancel or at least transfer our contract to our new home -- something that should be reasonable since they haven't done official measurements or ordered parts -- they outright refused. Instead, they told us we'd still be forced to pay the entire $28,000 balance before we can sell our home. We are doing the right thing by making sure the house is up to code for the next family, because no one deserves to feel unsafe in their own home. All we asked was for a little understanding and flexibility from this company that claims to "support" the military. We are heartbroken and feel completely abandoned by Mr. Rogers Windows. They have shown no compassion, no willingness to help, and absolutely no loyalty to the military families they say they support. I do not recommend this company to anyone -- especially military families who expect honesty and understanding during hard times. We just wanted someone to care enough to do the right thing, and they chose not to.

I paid $1000 for new acrylic windows. One of the windows he installed was scratched. He was…read moresupposed to come back and replace it but he never did. It's a lot of money to pay to have low quality product installed with no follow up to resolve a known issue.

Yesterday I opened my living room window for the first time since I've moved and was so shocked…read morewhen the top sash just fell down. Boom! I could not get it shut. I spent an hour looking online for info on how to fix it or for someone to come out and fix it. Luckily I ran into Window Doctors. I called and left my number. Mike called me back and due to the lateness of the evening had to schedule a morning appointment for the next day. Mikee showed up this morning and quickly diagnosed my problem and repaired it. He also took the time to check all my windows and make adjustments when needed. I am saving this number for any future problems I may have. Thanks, Mike and Window Doctors for great service at a great price.

personal, professional, polite. The 3 P's I look for. They were ahead of schedule by weeks. I…read morewill use them again. Offer a Veteran discount as well.

I needed a large double hung window for a house I was rehabbing and preparing for resale. I priced…read morethat window at every conceivable outlet I could think of, here on the Eastern Shore and beyond. Wilkinson was recommended by a friend and I called Victor and was surprised at their price....1/3 of the highest price I got a quote on, and about 1/2 of the average quote. Sent them a check, and within a few weeks, went over to Chesapeake and picked it up. Superb quality, heavy, and incredibly well made. Do business here....for sure! I will! Ken Dufty, Exmore

TL;DR: Actual Roofers themselves did a fine job, the price and scope of work left alot to be…read moredesired compared to other roofers. They redid my roof. Sadly, i didn't research as much as I maybe shouldve. They bid about $3000 higher than 2 other quotes i had recieved (one of which was also a GAF certified roofer offering the same certifications) . After i signed, then they would not price match for some lame reason or even consider lowering the cost or including doing drip edge flashing which the other company offered to do at the lower price. Come to find out as well, they did not recommend it, or consider installing drip edge flashing when i didn't have any at all on the roof which i wasnt aware of. When the roof was off i could definitely see some fascia rotting adn damage, so i get to do that myself now instead of when its easiest to do with the roof off.... The actual roof itself seems to have been done well, which for the price it better have been. but I can't help but feel i overpayed and was underdelivered...

This was a great company to work with. From Tom who gave an estimate for repair to the office staff…read morewho kept me informed about appointments or a delay and the workers who were efficient, neat and on time, I would recommend them wholeheartedly. We will definitely contact them when it is time for a new roof. They did our new roof in August and did a great job. It was done in one day and the workers stayed until it was done. We are very happy with the quality and will definitely use them again in future when we are ready for siding.

ODC Enterprises completed an exceptional and timely job on my home. In early June, I noted my…read moreattack roof vent fan was not working. I submitted multiple online estimate requests. ODC replied same day. I also wanted to get my chimney cap replaced or refurbished. After three estimates from local Hampton Roads general contractors, ODC was the cheapest. ODC also included a "Roof Tune-Up" where the entire roof was inspected, replaced pipe donuts, clean-up of roof vents and pipes (sanded and painted), nail pop-ups repaired, repairs to flashing, and replaced missing or damaged shingles. Upon completion, I was provided with before and after pictures. The owner, Terry, came out to my property to complete the initial inspection and estimate. And he returned upon completion to inspect all work. ODC worked with my timeline and was respectful of my property. Thank you ODC for a job well done. I recommend ODC and will reach out to them again if I have future needs.

Terry was very easy to work with.. Jamie's work was excellent. He was very conscientious and the…read morequality was great. I have no complaints. ODC: - repaired the interior ceiling. - repaired the siding in 4 places - repaired the soffit in one place - repaired and installed new glass in a window that was broken. The ceiling had moisture damage from condensation around the vents. They look brand new now.

I wanted to replace the gutters on my home with the kind of gutters that prevent debris from…read moregetting inside of them due to my two giant pecan trees in my backyard. I requested a quote from several different companies, and Jayhawk exteriors was by far the most professional and efficient so I decided to go with them. Nick was our estimator and he went over all of the different colors of gutters and downspout installation options and I decided to replace my white and cream colored ones with bronze ones, and it turned out to be a great decision because they ended up looking great! They answered all of my questions and were all very kind and thorough with everything. Quickly after the quote was made, we got the work done and they were very quick and efficient, didn't bother my neighbors, did a lot of work out of their truck, cleaned up after themselves, and hauled away the old gutters and downspouts. Overall I was very satisfied with Jayhawk Exteriors company! Service was done Nov of 2022, and they still look just as good as when they were installed! I definitely recommend this company!

Replaced my roof today. Did amazing work. Clean up was great. Very good prices. Finished job in…read moreone day. I can't recommend them enough.